Ratings based on 2,857 Verified Reviews

4.0 out of 5
84% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel in Carpinteria

Posted Jun 18, 2017
This is the second time my husband and I have stayed here with our son. My son sleeps in a crib and they've always had one available for us. We asked to be on the third floor because the last time we were on the bottom floor and the guests above us were loud. It was clean and quiet. A very pleasant stay. We will definitely stay there again the next time we're in Carpinteria.
Comment from Hotel Management
Jun 19, 2017 by Manager, Hotel Management
We are delighted you always enjoy your stay with us and glad to be able to provide a Crib when necessary. Our Housekeeping team work hard to ensure rooms are clean for our guests to feel comfortable in. On behalf of our entire team, Thank you.
5 out of 5
Recommended
for Everyone
by A verified traveler from Southern California

Wedding guest

Posted Jun 3, 2017
Booked rooms for our wedding guests! They enjoyed their stay.
Comment from Hotel Management
Jun 4, 2017 by Front desk Supervisor , Hotel Management
Dear guest, Thank you for your feedback, We are glad to hear about you wedding guests had a good experience on our property, we hope to see you back soon. Best Regards, Ana
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 18, 2017
Staff was very polite. A little outdated. Easy to get to.
Comment from Hotel Management
May 18, 2017 by Manager, Hotel Management
Thank you for your comments we are glad you enjoyed our location and staff.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 18, 2017
I don't like the breakfast of pancakes at Denny's. Should have other options available.
Comment from Hotel Management
May 18, 2017 by Manager, Hotel Management
We apologize, but our restaurant is the Sunset Grille, which serves a variety of options besides pancakes for breakfast.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 16, 2017
The hotel room is ok. There is a good Thai restaurant nearby.
Comment from Hotel Management
May 17, 2017 by Manager, Hotel Management
Thank you for your review. We also have a full service bar and restaurant on site for our guest's convenience.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 14, 2017
Great hotel. Very clean and comfortable. Would definitely recommend.
Comment from Hotel Management
May 16, 2017 by Manager, Hotel Management
Outstanding! Thank you.
3 out of 5
by A verified traveler

Beware of the trains

Posted May 3, 2017
Pros: Good bed
Cons: The rooms looked a little tired and dark
Location: Easy on and off the freeway
The great thing about this hotel is that it is close to the freeway. We asked for a room on the opposite side to avoid the traffic noise. There were a couple of trains that went by during our stay, nothing major, just enough to wake you. The bed was good, nice linen. We were in a non smoking room, but the guest next door was smoking on the balcony, so we received her smoke anyway.
Comment from Hotel Management
May 4, 2017 by Manager, Hotel Management
We are glad that you enjoyed our hotel location. Our hotel has easy on and off freeway access and those of our guests who enjoy the train, the station is a 10min walk away. Our hotel is 100% non smoking. We encourage all of our guests to report anyone who does not observe our non smoking policy. We apologize for your experience. We hope that you will be able to stay with us again in the future. Thank you for telling us about your stay.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good location

Posted May 1, 2017
Very convenient, full service hotel. Quiet ...................
Comment from Hotel Management
May 7, 2017 by Management , Hotel Management
Dear Guest, Thank you for your feedback. We are glad to hear you had a pleasant experience. We hope you will consider staying with us again in the near future! Best Regards, Management
5 out of 5
Recommended
for Everyone
by A verified traveler

Pretty Hotel close to the beach

Posted Apr 28, 2017
Pros: Close to the freeway and to all stores, etc.
Cons: I think the bathroom could use a little updating when you see some of the baseboards and paper peeling off the wall.
Location: The beach, restaurants, stores, etc.
Very pleased with the condition of the hotel and most of all the cleanliness. The staff was most helpful and we were impressed with customer service.
Comment from Hotel Management
May 8, 2017 by Manager, Hotel Management
Thank you for your great review! Our location is just one of the highlights to our mission style hotel. We are in the process of upgrading our bathrooms and hope to have them completed near the end of this year. At which time we hope to see you again.
5 out of 5
Recommended
for Everyone
by A verified traveler from seattle

Nice hotel just off the 101

Posted Apr 26, 2017
Not your standard BW - quaint and quiet even though it is just next to 101. Mission style design with updated rooms and beautiful courtyard. Enjoyed a margarita from the bar and sat poolside while my kiddos swam
Comment from Hotel Management
May 8, 2017 by Manager, Hotel Management
Thank you so much for your excellent review. We agree and are proud of our Mission style hotel and tropical inner courtyard. Our hotel team looks forward to welcoming you and family back to stay soon.