Ratings based on 1,566 Verified Reviews

4.2 out of 5
91% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

The best hotel we have used in Santa Barbara area,

Posted May 21, 2017
Pros: Wonderful garden. Quiet.
Stayed for a family reunion. Surprised at the wonderful garden. Nice breakfast. We stay often in the Santa Barbara area (more than 20 times) and have used most of the well known hotels. The BW Southeast in was the best of all.
Comment from Hotel Management
May 22, 2017 by Kiersten, Hotel Management
Hello and thank you for taking the time to review our property! We really appreciate all of your positive remarks and we are so glad that you loved our beautiful courtyard gardens. We look forward to having you stay with us again soon! Sincerely, Kiersten Bilodeau
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 20, 2017
Pros: Moderate price, convenient location, beautiful grounds.
Most beautiful Best Western ever! Amazing landscaping, lovely pool and patio area. Laundry room clean, with nice sitting area. Fitness room and business room well equipped. Excellent breakfast.
Comment from Hotel Management
May 22, 2017 by Kiersten, Hotel Management
Hello and thank you for the excellent review of our property! I am so glad that you enjoyed your stay with us and we really appreciate your kind words regarding our beautiful gardens and complimentary breakfast! We look forward to welcoming you back soon! Sincerely, Kiersten Bilodeau
4 out of 5
Recommended
for Everyone
by A verified traveler from Riverside, CA

Nice hotel, beautiful gardens

Posted May 18, 2017
The hotel was comfortable and quiet. The free breakfast buffet had many hot and cold items to choose from. My only issue is that there were hairs in the shower when we arrived.
Comment from Hotel Management
May 20, 2017 by Joshua G, Hotel Management
Dear Val, Thank you for taking the time to review our property, your feedback is important to us. We are so glad that you enjoyed your stay and thank you for the kind words regarding our breakfast. I'm sorry to hear that you had problems with the cleanliness of the shower when you arrived, please know that you can always call over to the front desk and we would be more than happy to assist you. We hope that you will stay with us again and look forward to welcoming you back!
5 out of 5
Recommended
for Everyone
by A verified traveler from R

Close to several restaurants nice comfortable room

Posted May 13, 2017
Great TV, nice breakfast with friendly staff. Good location, quiet with easy access to freeway.
Comment from Hotel Management
May 15, 2017 by Kiersten, Hotel Management
Dear Rick, Thank you for the great review regarding your recent stay with us! We are so glad that you had an enjoyable stay and look forward to welcoming you back in the future!
3 out of 5
Recommended
for Everyone
by A verified traveler

Convenient

Posted Apr 28, 2017
Easy to access, convenient location. Plenty of parking. Nice for a one night turn around.
Comment from Hotel Management
Apr 29, 2017 by Joshua G., Hotel Management
Dear Anonymous, Thank you very much for the kind words regarding our property.
4 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles, Ca.

Posted Apr 25, 2017
Nice hotel. Went to visit UCSB with our daughter. Very close to university.
Comment from Hotel Management
Apr 25, 2017 by Nicole W., Hotel Management
Thank you so much! We are very glad that you were able to visit UCSB from our hotel. We hope to have you back again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel

Posted Apr 25, 2017
Pros: close to what we wanted to do
Cons: nothing
Location: Beach. Downtown Santa Barbara. UCSB (checked out the college with my daughter).
Very nice, comfortable room. Great grounds and pool. Wonderful breakfast!
Comment from Hotel Management
Apr 25, 2017 by Nicole W., Hotel Management
Thank you for the great review. We hope to have you back again soon to enjoy our great grounds and the pool!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 24, 2017
It was a good experience and the beds were extremely comfortable.
Comment from Hotel Management
Apr 24, 2017 by Nicole, Hotel Management
Thank you! We are so happy you enjoyed your stay and our comfy beds. Hope to have you stay with us again.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 21, 2017
Great location, only 10 mins from downtown area. Courtyard area is beautiful.
Comment from Hotel Management
Apr 24, 2017 by Nicole, Hotel Management
We are so happy you enjoyed your stay and our beautiful grounds. Come see us again!
5 out of 5
Recommended
for Everyone
by A verified traveler

we have had a excellent stay

Posted Apr 16, 2017
Pros: the rooms and beds were very comfortable and the breakfast was great
Cons: would be nice if the breakfast had more variety
Location: location was good, but unfortunately, place was kinda close to railroad tracks
Have had a great time, we needed to stay a few extra days and hotel staff was very accommodating, they made it very easy
Comment from Hotel Management
Apr 19, 2017 by Kiersten, Hotel Management
Thank you for the excellent review of our property! Your feedback was wonderful to read and we really appreciate your kind words regarding our newly renovated guest rooms and complimentary breakfast. We look forward to welcoming you back soon! Sincerely, Kiersten B.