Not worth the price
Posted Feb 20, 2017
I will start off by saying the staff was very friendly and very polite. But for $240 a night that is not enough. There were these little gnats in our room. We must have killed dozens. I am convinced they were coming from the vent in the restroom that did not work. Our room was humid the whole time and the window was always covered with condensation. Then there was the vibrating pipes for the shower. You to tweak the control to stop it from happening and if the neighbor turned on their shower it was on till you finished. It didn't bug me to much, but when I woke up the family at five as I got ready for work they were none to pleased. The breakfast was ok. Everything was pre-made except the waffles.
The room itself was nice. A little tight on space for what you are paying in my opinion. The pool was nice and heated. Even in the rain. I did not partake of the swimming in the rain, but some did.
I just think that for what You paying the the rooms should be bigger, the pipes should be silent, and there should not be gnats flying around.
Comment from Hotel Management
Feb 22, 2017 by Kiersten, Hotel Management
Thank you for taking the time to review our property, your feedback is important to us. On behalf of our entire team I would like to apologize for not exceeding your expectations. Our rates are based upon peak dates, weekdays and weekends and our location. It seems as though you stayed with us during a busy weekend, when our rates were higher than most days. Please call the hotel directly to book the best rate.
I will be sure to follow up with our maintenance supervisor regarding the pipe situation that you described. Thank you for bringing this to our attention.
We hope that you will consider staying with us again so that we have another chance to provide you with a superior experience.