Ratings based on 990 Verified Reviews

4.4 out of 5
94% of guests recommend
4.6 Room cleanliness
4.7 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

friendly staff but rooms need updating

Posted Apr 6, 2017
VERY nice staff but location of the hotel we found to be borderline unsafe and the room was spacious but felt dirty and in need of updating. Drapes fell off right when we checked in and we also had cold water in the shower the next morning. We were in a king suite.
Comment from Hotel Management
Apr 10, 2017 by Manager, Hotel Management
I am terribly sorry to hear you were less than satisfied with your recent stay with us. We know you have many hotel rooms to choose from visiting Santa Barbara so our team works diligently to ensure superior quality service and a fresh, clean, and modern ambiance. Please accept our sincerest apologies for not meeting your expectations. Respectfully ~ Greg Broussard, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Apr 4, 2017
Stayed five days, great location close to beach, had a suite with kitchen, bottle of champagne upon arrival, pool and hot tub, wine and cheese at 4:30, cookies later, good breakfast, nice helpful staff, older VERY SOFT beds, need new firm beds and linens that cover it not the heavy down spread
Comment from Hotel Management
Apr 7, 2017 by Manager , Hotel Management
Thank you for your recent stay at the Brisas del Mar. We are pleased to hear you enjoyed our hotel and the little extras we offer. I'm sorry you found our bed and linens to be a bit uncomfortable. Please know that based on your comments our hotel team will inspect each of our mattresses to ensure they are of high quality and comfort. Thank you for bringing this to our attention. Warmly ~ Greg Broussard, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Fresno, CA

Comfortable room, kind staff

Posted Apr 2, 2017
We had a one night stay here and really enjoyed it! Particularly liked checking out a few bikes from the hotel and touring the lovely coastline. Clean, quiet, and comfortable room. Will definitely come back.
Comment from Hotel Management
Apr 4, 2017 by Manager, Hotel Management
Greetings Kay, Thank you for this kind review of our hotel. I am delighted to hear you enjoyed our hotel and exploring Santa Barbara on our complimentary bike rentals. Spring is one of our favorite seasons with colorful sunsets and wildflowers springing up. Thank you for including the Brisas del Mar in your visit to Santa Barbara. We hope to see you again. Warm regards ~ Greg Broussard, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Oakland

Great Location and Welcoming Staff

Posted Apr 2, 2017
Aaron at the front desk is outstanding. He remembered my name every time I was in the lobby to enjoy breakfast, wine, cheese, and cookies. He was totally focused on VIP service and gave us 100% of his focus whenever we had a question. The location is ideal for walking to the beach or the shopping district. The room was quiet and cozy - ask for room 19! We didn't want to leave so we extended our stay 2 more nights!
Comment from Hotel Management
Apr 4, 2017 by Manager , Hotel Management
Thank you for your recent stay at the Brisas del Mar and for acknowledging Aaron - one of our front desk Super Stars. We are fortunate to have a wonderful team who take pride in offering superior service to each of our guests. Your comment about extending your stay 2 extra nights is the best compliment we could receive. Thank you for choosing the Brisas del Mar! Warm regards ~ Greg Broussard, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

well-maintained hotel near the beach

Posted Mar 22, 2017
Pros: Complimentary breakfast, wine & cheese, wifi and parking
Cons: It would be helpful to have more hangers in the closet, but that's a minor issue.
Location: Great location near a park and beach. Short drive to the zoo and botanical garden.
The hotel is dated, but well maintained. The continental breakfast offers a fresh selection of pastries, fruit and yogurt. The location is excellent, about 5-10 min walk to the dock and is near the beach. All in all a very good stay.
Comment from Hotel Management
Mar 22, 2017 by Manager , Hotel Management
Thank you for your recent stay at the Brisas del Mar. We are pleased to hear you enjoyed our hotel and appreciate you very kind compliments. Please know that based on your comments our housekeeping team will order additional hangers for our guestrooms. Thank you for bringing this to our attention. Kind regards ~ Greg Broussard, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel close to the beach.

Posted Mar 14, 2017
Very clean rooms and hotel. Front desk was very professional. The beach is just a 5 minute walk from the hotel. Very quiet environment.
Comment from Hotel Management
Mar 15, 2017 by Manager , Hotel Management
Thank you for taking time to share your experience of your recent stay with us with other travelers. We are pleased to hear you enjoyed the Brisas del Mar and appreciate your kind compliments. Should your travels bring you back to Santa Barbara, we hope you visit us again. Warm regards ~ Greg Broussard, General Manger
5 out of 5
Recommended
for Everyone
by A verified traveler from Garden Grove

Posted Mar 12, 2017
From the peaceful atmosphere to the complimentary wine, champagne, bike rentals, cookies and more...I am for sure coming back to this hotel. The staff was great and even made suggestions for local sight seeing close by. Knowledgeable and great customer service.
Comment from Hotel Management
Mar 13, 2017 by Manager , Hotel Management
Thank you Ally Marie for this lovely review of our hotel. What a wonderful compliment you have given us. Thank you for choosing the Brisas del Mar. We look forward to serving you again. Warm regards ~ Greg Broussard, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Pasadena, CA

Wonderful experience and close to everything

Posted Mar 11, 2017
Pros: location, staff, large rooms, everything tastefully done, from food to accommodations.
Cons: nothing.
Location: blocks to the beach, a few more to State Street for shopping, dining, etc. Exceptional food culture.
Clean, friendly, tastefully done, obliging and courteous, large rooms, few blocks to the beach, and only a few more to State Street, which has everything, especially an excellent food culture. Buchon (French) and Ca'Dario (Italian) restaurants on Victoria just off State are worth the trip alone. C'est Cheese on nearby Santa Barbara is paradise for a cheese lover. They supply Buchon. And perhaps the best cupcakes on the planet are at Crush Cakes, just a few doors up from Ca'Dario.
Comment from Hotel Management
Mar 14, 2017 by Manager, Hotel Management
Greetings Steve! Thank you for taking time to write about your recent stay with us. We rely on guests like you to offer their genuine impressions of our hotel, grounds, guestrooms, and service. It is great to hear you enjoyed your experience. Your compliments are greatly appreciated. Thank you for choosing the Brisas del Mar. We look forward to serving you again. Warm regards Greg Broussard, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from HB, CA

High 4

Posted Mar 8, 2017
A very nice hotel. I can't misrepresent it with a 5, but, definitely a high 4
Comment from Hotel Management
Mar 8, 2017 by Manager , Hotel Management
Thank you Mark for our "high 4" review. We appreciate you taking time to share your experience with other travelers. Thank you for choosing the Brisas del Mar. Warm regards ~ Greg Broussard, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Anaheim, CA

Amazing Staff, Amazing Hotel

Posted Mar 6, 2017
Pros: Sam, the desk clerk. The Wine and Cheese. Cookies and Milk. DVD Check-out. Breakfast.
Cons: Nothing
Location: State Street is nearby
I absolutely love this hotel! I used to stay at the Hotel Santa Barbara, but after staying here for the first time last year, I stay at Brisas Del mar every time I am in Santa Barbara now. The rooms are always incredibly comfortable. It does not feel like a hotel. But what really sets this hotel apart is the staff. Sam, the gentleman that is the closing desk clerk, is so incredibly helpful. He is a big part of the reason I stay at Brisas Del Mar. A wealth of information about the local area, he always has a great recommendation for whatever you are looking for. When speaking with him, it feels as if you are speaking with an old friend. Incredibly warm, friendly, and welcoming. You will not be disappointed if you stay here.
Comment from Hotel Management
Mar 7, 2017 by Manager , Hotel Management
Greetings Evan, Thank you for this lovely review of your recent stay with us and for your generous accolades towards Sam. It is great to hear he is always able to provide you with helpful information and continues to make your visits with us a positive experience. We will be sure to share your comments with Sam and the rest of the Brisas del Mar hotel team. We are truly fortunate to have a group of Hospitality Super Stars! Thank you for taking time to share your experience with other travelers and for your personal recommendation. We look forward to serving you again soon. Warm regards ~ Greg Broussard, General Manager