Pool and hot tub nice, internet non existent
Posted Jul 25, 2016
If you're coming here to visit Ojai, this is probably a fine place to stay. I just needed somewhere to hole up while my house was being exterminated; and I had a lot of work to do. The woman at the desk gave me the wifi passcodes and usernames (about 8 possible combinations all together), and none of them worked. I called the lobby, and the woman specified that only one of the combinations worked; she also seemed confused about the difference between a network and a username, and couldn't tell me what to enter in the "security code" box that wasn't mentioned on the instructions. After a couple of fruitless hours, I got online in the lobby, but the connection dropped before I got to my room, 3rd from the end of the corridor. Didn't get more that three seconds straight of internet access the entire 20 hour stay--couldn't even load my email. The strange thing was how little the woman at the desk seemed to know about it. My recommendation: if you need the internet, stay next to or above the lobby.
Comment from Hotel Management
Sep 24, 2016 by Front desk, Hotel Management
We're sorry to hear that you were having troubles with the internet. Hopefully you enjoyed your visit otherwise.