Ratings based on 457 Verified Reviews

4.4 out of 5
94% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Convenient to UCSB

Posted Apr 17, 2017
clean, easily accessible and good breakfast. The staff was nice and helpful. The room was clean and spacious.
Comment from Hotel Management
Apr 18, 2017 by General Manager, Hotel Management
Thank you for choosing to stay at Hampton Inn Santa Barbara/Goleta. We are glad our closeness to UCSB worked well for you and that you enjoyed our service and your room. We hope to see you again when your travels bring you back to the area! Yours in Hospitality, Shiona Wood, General Manager
5 out of 5
by Bradley

Posted Feb 12, 2017 on Hotels
Very clean and remodeled
Comment from Hotel Management
Feb 14, 2017 by General Manager, Hotel Management
Bradley, thank you for being our guest at Hampton Inn Santa Barbara/Goleta and sharing your wonderful comments online. We are glad you had an excellent stay and were impressed with all the aspects of the hotel, especially your spotless and comfortable room. It was a pleasure having you as our guest, and we look forward to your return visit! Yours in Hospitality, Shiona Wood, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Business trip, a week stay

Posted Feb 9, 2017
Great area Hotel was being remodeling, great staff , will be back for vacation
Comment from Hotel Management
Feb 10, 2017 by General Manager, Hotel Management
We are glad to know you enjoyed your stay at Hampton Inn Santa Barbara/Goleta our newly renovated property. It is nice to know we met your expectations and you thoroughly enjoyed the excellent service delivered by our staff. Thank you for being our guest. We look forward to your next visit! Yours in Hospitality, Shiona Wood, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

The Hampton Inn - Goleta

Posted Jan 17, 2017
The Hampton Inn Goleta was the perfect place for our needs; clean, good breakfast, comfortable and with helpful staff.
Comment from Hotel Management
Jan 18, 2017 by General Manager, Hotel Management
Thank you for being our guest at Hampton Inn Santa Barbara/Goleta and sharing your experience online. We are delighted to read you enjoyed your clean and comfortable room, breakfast offering, and the service provided by our courteous associates. We appreciate your business and look forward to your next visit to California soon! Yours in Hospitality, Shiona Wood, General Manager
1 out of 5
by A verified traveler

Expensive, low quality

Posted Jan 17, 2017
This hotel is very expensive - charging 5* rates for 1* facilities. Breakfast very limited. No restaurant in hotel. Room was not cleaned every day.
Comment from Hotel Management
Jan 17, 2017 by GM, Hotel Management
Thank you for choosing our hotel and for sharing about your overall experience. We appreciate your feedback about the value you received relative to the price of your suite. We make every effort to ensure our rates are competitive with like hotels in our area, and we strive to deliver the accommodations, service and amenities our guests enjoy. I apologize that we fell short of your expectations when it came to our complimentary breakfast. We will make note of your feedback as we plan our breakfast offerings. Additionally, I apologize that we did not properly clean and service your room. Your comfort will always be our top priority. Your comments have been shared with our team, and I am confident you will have a better experience the next time you stay with us. Thanks again for being our guest. Yours in Hospitality, Shiona Wood General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Penticton, BC, Canada

Flight cancelled out of SBA so had to book a hotel

Posted Jan 10, 2017
Pros: Clean, roomy, felt safe, hotel staff friendly & helpful, quick & easy check-in, close to airport.
Cons: Could hear the TV in the next room(lady had hearing loss). Rather expensive. Need an airport shuttle. Bagged breakfast minimal - banana over ripe.
Location: Able to walk to Wendy's for a salad.
Flight from Santa Barbara airport was cancelled so I had to stay overnight. Booked hotel before leaving the airport.
Comment from Hotel Management
Jan 10, 2017 by General Manager, Hotel Management
Thanks for staying at Hampton Inn Santa Barbara/Goleta and for the feedback provided. We are sorry to read that your flight was cancelled, but we are glad we could provide you a comfortable stay. It’s great to know you enjoyed our spotless property, airport location and courteous associates during your overnight visit. We also appreciate your observations and concerns and will share the same with my team. We hope you will come and stay with us the next time you are in the area! Yours in Hospitality, Shiona Wood General Manager
4 out of 5
by A verified traveler

Close to UCSB, good breakfast, but...

Posted Jan 9, 2017 on Hotels
The room was fine, breakfast good. This is a good hotel choice for families, but the AC unit in our room would not stop blowing air all night, which made it loud and uncomfortable for sleeping.
Comment from Hotel Management
Jan 11, 2017 by General Manager, Hotel Management
Thank you for taking the time to review your stay. Although your overall stay was pleasant, I apologize for the air conditioning issues you faced during your stay. We conduct preventive maintenance of the units on a rotating basis and, regrettably, we didn't get to this unit in time. We are sorry this spoiled an otherwise great stay. I hope we have the chance to make a better impression on a future visit. Thanks again for being our guest. Yours in Hospitality, Shiona Wood General Manager
5 out of 5
by A verified traveler

Posted Jan 8, 2017 on Hotels
Comment from Hotel Management
Jan 9, 2017 by General Manager, Hotel Management
We appreciate you taking the time to share your wonderful ratings with fellow travelers online. Thank you for choosing us, we look forward to welcoming you back to Hampton Inn Santa Barbara/Goleta. Yours in Hospitality, Shiona Wood, General Manager
5 out of 5
by Alice

Posted Jan 6, 2017 on Hotels
We loved the breakfast !
Comment from Hotel Management
Jan 8, 2017 by General Manager, Hotel Management
We are happy to see you loved the complimentary breakfast we offer at Hampton Inn Santa Barbara/Goleta! We never compromise on quality in the service, facilities or the food that we offer. Thank you for appreciating and noticing our efforts. We are happy to be of service to you and hope you will visit us again when you return to the beautiful Santa Barbara area. Yours in Hospitality, Shiona Wood, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 4, 2017
Nice, clean place. Will stay there again. Breakfast is pretty good, room clean, and the location is convenient for my purposes.
Comment from Hotel Management
Jan 5, 2017 by General Manager, Hotel Management
We are glad to know how much you enjoyed your stay at Hampton Inn Santa Barbara/Goleta. It is nice to know we met your expectations and you thoroughly enjoyed your excellent stay. Your satisfaction is very important to us as we constantly strive to make your experience a great one. We look forward welcoming you back again whenever you are in this area. Yours in Hospitality, Shiona Wood, General Manager