Ratings based on 269 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
94% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from CA

Nice hotel it's in the heart of the downtown.

Posted Jul 25, 2015
Staffs are very friendly and helpful. Room was a little bit small but very cozy. Good breakfast
Comment from Hotel Management
Aug 1, 2015 by Audrey, Hotel Management
Dear Luna, Thank you very much for the review; we are happy to hear you enjoyed your stay and were cozy in our historic building. We hope you were able to explore downtown and the beach. Happy travels!
3 out of 5
Recommended
for Everyone
by A verified traveler from Chicago

This place is fine

Posted Jun 6, 2015
Cons: If you've stayed at other Holiday Inn Express hotels then you might expect a huge parking lot-- but not here. They do offer valet parking though ($14)
Location: The flip side of the limited parking is the fantastic location: right off the highway and in the middle of a lot of shops and restaurants.
If you're just passing through, this place is comfortable enough. And it has all the typical conveniences of a Holiday Inn Express (free internet, decent breakfast buffet, etc.). The room I was in was definitely a little dated, but for one night it worked out perfectly.
Comment from Hotel Management
Jun 9, 2015 by Audrey, Hotel Management
Dear Mike, Thank you for taking the time to review your recent stay with us and offer valuable information on our central location, historic building, and our complimentary breakfast and wifi. We hope you were able to explore State Street and get down to the beach; next time we recommend taking out one of our cruiser bikes! We hope to welcome you back to town again soon! Happy travels.
5 out of 5
Recommended
for Everyone
by A verified traveler

Gemütliches Hotel in kleinem Dorf

Posted Jun 1, 2015
Pros: Komfort, Frühstück, nettes Personal
Cons: Teilweise laute Geräuschkulisse in der Nacht
Location: Zentral
Das Hotel liegt sehr zentral und auch nur wenige Gehminuten vom Strand entfernt. Das Personal ist sehr nett und hilfsbereit. Die Zimmer sind zwar klein aber ausreichend und gemütlich.
5 out of 5
Recommended
for Everyone
by A verified traveler from Spokane

Posted May 29, 2015
Pros: Primarily the location
Cons: The breakfast
Not super luxurious, the Holiday Inn Express is nevertheless comfortable and wonderfully located right around the corner from State Street with all of its shopping and dining opportunities. The breakfast is just okay, and would be better with more fruit opportunities and perhaps a gluten-free option in the baked goods section.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted May 18, 2015 on Hotels
3 out of 5
Recommended
for Getaway With Friends
by A verified traveler

great location

Posted May 18, 2015 on Hotels
the hotel has a great location close to restaurants, shops and the ocean. However it's old and it shows. Internet was down for a while, there were four of us staying in one room and we only had two towels and the toiletties were only one of each. Had to request more towels. The surprise was having to pay $14 for overnight parking! The staff was nice.
Comment from Hotel Management
May 23, 2015 by Kimberly, Hotel Management
Dear Traveler, We are thankful you took the time to review your stay with us. I am sorry to hear our historic hotel fell below your standards; please know that our front desk staff is willing and ready to help with any requests that may arise. We do hope to welcome you back to sunny Santa Barbara again. Happy travels!
4 out of 5
Recommended
for Getaway With Friends
by Catherine from Mountain View, CA

Fantastic hotel for someone on budget!

Posted May 18, 2015 on Hotels
This is a Holiday Inn Express and one has to go in with reasonable expectations. For the price, the hotel is great! It is located centrally within downtown, walking distance to many fantastic boutiques and restaurants. The hotel and rooms are very clean and accommodating. They have a really nice breakfast included. We also used the complimentary bikes to ride along the beach- walk and town. We saw whales along our ride! The only negative comment I would have is that parking is not complimentary and cost around 14 dollars per overnight stay. Otherwise, I completely recommend it for the traveller on a budget.
Comment from Hotel Management
May 23, 2015 by Kimberly, Hotel Management
Dear Catherine, Thank you for leaving valuable feedback on our hotel's location, rooms, and breakfast. We love to hear our guests were able to get out and explore, we are happy to hear your bike ride went well! Santa Barbara is full of nature and surprises, whales and dolphins included! We hope to welcome you back to town again soon!
5 out of 5
Recommended
for Couples
by Briccio from glendale ca

Quality service

Posted May 17, 2015 on Hotels
very satisfied.
Comment from Hotel Management
May 23, 2015 by Kimberly, Hotel Management
Dear Briccio, We are so glad to hear you enjoyed your stay with us! Thank you for taking the time to leave a response. Happy travels and we hope to see you again!
4 out of 5
Recommended
for Getaway With Friends
by Barbara from Bakersfield

Great time

Posted May 15, 2015 on Hotels
Nice location to downtown and beach. Service great
Comment from Hotel Management
May 23, 2015 by Kimberly, Hotel Management
Dear Barbara, Thank you for taking the time to review your stay with us. We love to hear that our guests were able to enjoy the beach and browse downtown. We hope to serve you again if your travels bring you back to Santa Barbara!
3 out of 5
Recommended
for Families
by Hwar from Maryland

Comfort

Posted May 12, 2015 on Hotels
The breakfast is great but the room noise proof is really bad, particularly coming from street.
Comment from Hotel Management
May 23, 2015 by Kimberly, Hotel Management
Dear Hwar, We appreciate you taking the time to leave feedback on your stay with us. While we are happy to hear you enjoyed the complimentary breakfast, I apologize you were bothered by street noise. Please note, we are happy to take requests for rooms not facing the street. We hope you will consider us again if your travels bring you back to Santa Barbara.