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Rating 10 - Excellent. 724 out of 1001 reviews" "
10 - Excellent
724
Rating 8 - Good. 172 out of 1001 reviews" "
8 - Good
172
Rating 6 - Okay. 42 out of 1001 reviews" "
6 - Okay
42
Rating 4 - Poor. 30 out of 1001 reviews" "
4 - Poor
30
Rating 2 - Terrible. 33 out of 1001 reviews" "
2 - Terrible
33
9.4/10
Cleanliness
9.2/10
Staff & service
9.2/10
Amenities
9.2/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
8/10 Good
Ernesto
Apr 24, 2024
Liked: Cleanliness, staff & service, amenities
I would have liked on property dining, a Leg press in the workout room, and better tv viewing options.
Wonderful stay for the price, highly recommend. The staff was great, the gentleman who check me in was wonderful. Breakfast was okay, lots of options for food. Close to a lot of places. Would stay again!
The numbering for the hotel rooms are a little weird but nothing crazy. Easy accessibility. The rooms are great.
Breakfast is great.
The girls at the front for the day of check in were rude..
The First girl was okay that checked me in. But then realized she gave me a 2 full size bed room. I booked a 1 king size bed. We returned back to the front desk and I had to get helped by the other lady. Who then was so rude she didn’t want to help at all. She was completely annoyed. Told her I booked a king bed and yet again she gave me such a hard time saying they were completely booked after the First Lady had given me the chance to get any floor because she had rooms on all floors !! So once I mention that to this 2nd girl she got mad and said it’ll be the same room. She wouldn’t book me for a a king size bed.
Very annoying. Not helpful at all. Did not want to work.
Other than that. Place was quiet and felt safe and parking was good and spacious. Breakfast was great. Other staff were nice.
I liked the service, the staff there was very friendly and costumer service was great and the room was clean and very comfortable!!!
This one of the best hotels I have stayed in in the last few months.
This was a very sensitive trip to bring my I’ll father to see his grandson (my father had stage 4 cancer) I explained all this to the front m desk for weeks we had this planned (as well as I called the hotel to make sure the could accommodate. We needed early check in so my dad could rest from the 2 1/2 drive.
Well the day of! They made me take a downgrade put us all the way in the back ! (Which was hard from my dad!)
We ended up leaving a few hours later my dad got sick! They didn’t care! Told me “it’s to late to check out today, we will check you out tomorrow”
Horrible horrible service
The rooms were so well-kept and clean - layout of the suite was spacious and open. I could come back to the suite after a day out and just relax.
Susan
Stayed 7 nights in Nov 2023
10/10 Excellent
Claudette
Traveled with partner
Nov 27, 2023
Liked: Cleanliness, staff & service, amenities
I love it very comfortable the beds are nice i slept well love having the cable.
I will be back i come home to see my family its the only place i stay.
We had a softball tournament in Ventura but wanted to stay overnight at this property since we had stayed before. It's not far from the freeway but very quiet. Its always fun to have a free breakfast in the dining room. Plenty of good food and very clean.