Way better hotel choices nearby
Posted Oct 1, 2016 on Hotels
I knew booking this hotel we were paying a high price for the location, but it wasn't worth it in the end.
PROs: The hotel is clean, modern and nicely decorated with local artists. Front desk was very friendly.
CONS: The room size is listed on hotels.com so we knew what we were getting into but the bathroom layout had me so upset. The shower and toilet share the same space, with a pivoting glass door to keep water from coating the toilet during your shower. It felt like it was modeled after an airplane bathroom. Germaphobes beware!
- Rooms are packed together like sardines and have THIN walls. We could hear our neighbors *fooling around* all night the first evening.
-Valet parking only and NO street parking anywhere.
- Train station nearby, you can heard the horn blowing starting as early as 6am every morning.
- Free bikes were rusty and desperately needed tune ups. They were hard to ride.
- The closest beach is the pier which we didn't realize. Dirty sand and water. No one was in the water. We drove to another beach, defeating the purpose of choosing this hotel.
On a final note ,while driving around SB, I saw a lot of the other cheaper hotels I had considered while booking this trip and wished I had booked those. They were in better locations, quieter with prettier beaches nearby.
Comment from Hotel Management
Oct 4, 2016 by General Manager, Hotel Management
Dear Valued Guest,
Thank you for taking the time to leave us a detailed review! We truly appreciate your feedback. I'm sorry to hear that you did not enjoy your stay to it's full extent. Our mission is to make sure that all of our guests feel one hundred percent comfortable throughout their stay and have a chance to explore some of the best parts of Santa Barbara, steps from our front door. Since we are a boutique hotel, our rooms are smaller by nature. It is through our specific space-saving techniques, such as our convertible showers, that we are able to provide guests with a bit more flexibility and comfort. If noise is ever an issue for any reason, we make sure to provide all of our guests with complimentary ear plugs as well as access to our Dohm sleep machines. Our front desk staff would be more than happy to accommodate you with this. Hopefully you had a chance to enjoy some of our other amenities including the outdoor terraces, art library, and fitness studio! Once again, we appreciate your feedback and hope that these factors do not deter you from staying with us again in the future. Thank you!