Ocean NOT View Room
Posted Nov 29, 2016
I was terribly saddened to see my road trip end on such a poor note, when I arrived at this hotel to find out that the Ocean View room that I paid substantially more for was in the back of the hotel, and had no ocean view at all. When I called the front desk, they said they had already sold out of the rest of their ocean view rooms, and that technically you can see the water from our room. The view we had was of the roof of the ground floor, and in the distance about 200 yards away, and across the road, you could imagine there might be a beach there. But to call this room Ocean View and charge a premium for it is a crime. I won't be staying again, as I was extremely disappointed, and even more disappointed in the poor customer service in addressing the issue once it was brought to attention of the staff.