Ratings based on 316 Verified Reviews

4.2 out of 5
88% of guests recommend
4.3 Room cleanliness
4.6 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Well located and well run hotel

Posted Jan 21, 2017
There is a wine and cheese gathering included in the price each night. We met several couples who have enjoyed month long stays each winter here for over ten years. That speaks volumes about this hotel. We were very pleased with our stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from Walnut Creek

Totally Satisfying

Posted Jan 20, 2017
Much better than expected in everything. Spacious room and bathroom with a clean kitchen
3 out of 5
Recommended
for Everyone
by A verified traveler

Name is misleading

Posted Jan 17, 2017
The inn is not by the harbor, but a 15 minute walk. There's no view, but the courtyard landscaping was lovely and well-maintained. The pool and hot tub area were nice. The rooms had a bit of a worn look, and only the bathroom was updated. The service and staff made up for any shortcomings in the property.
Comment from Hotel Management
Jan 18, 2017 by Manager , Hotel Management
Thank you TH for your recent stay with us. It is never our intention to mislead our guests. We know you have many hotels to chose from when visiting Santa Barbara so we want to make sure we offer you the highest quality of service in a pleasing and relaxing ambiance. Please know that based on your comments, our hotel team will inspect each of our guest rooms to ensure a fresh and updated look and feel. Please accept our sincerest apologies. Kind regards, Greg Broussard ~ General Manager
3 out of 5
Recommended
for Families
by A verified traveler

Posted Jan 17, 2017
Nice refurbished motel with a kitchen, which was great to have esp if you have a small family. Well located with bikes available but, unfortunately, it rained while we were there. Beds were comfortable, and a nice balcony overlooking the garden. Good breakfast with hard boiled eggs, granola, yogurt, rolls, muffins, cereal and coffee. The staff were especially nice, sincere and helpful. They make all the difference and were wonderful for us.
5 out of 5
Recommended
for Everyone
by A verified traveler from California

Good value convenient location

Posted Jan 13, 2017
Pros: Location, large rooms and breakfast.
Cons: Light bulbs should probably changed to more energy efficient ones. Ours were the old style incandescent.
Location: It's off the main State street, but within walking distance (3-4 blocks) to theaters, shopping, restaurants.
We chose this motel because it was within walking distance to the train, beach and downtown and it was very affordable. Huge rooms, full kitchen, nice breakfast, all the conveniences. It has an older feel to it, but in a good way. We were able to walk easily into town. We would stay there again.
Comment from Hotel Management
Jan 17, 2017 by Manager , Hotel Management
Greetings Kathy, Thank you for your comments and our 5-star review. We are happy to hear you enjoyed your stay at the Inn by the Harbor. Please know that based on your comments we will be sure to check each of our light bulbs to ensure they are energy efficient. Thank you for taking time to share your experience with other travelers.
5 out of 5
Recommended
for Everyone
by A verified traveler from Socal

Cozy place for a short vacation

Posted Dec 27, 2016
We spent 3 nights here and enjoyed a comfortable and cozy experience. Check in and out process were hassle free and free continental breakfast is always a plus! We only needed refrigerator and were surprised to find an entire kitchen at our disposal! Will definitely recommend and return should we visit SB again!
Comment from Hotel Management
Dec 29, 2016 by Manager, Hotel Management
Thank you for your recent stay with us and for our 5-star review. We are pleased to know you enjoyed the Inn by the Harbor and were happy with your deluxe guest room. Thank you for sharing your experience with other travelers. Warm regards ~ Greg Broussard, General Manager
3 out of 5
by A verified traveler from Burbank CA

Great staff but noisy!

Posted Dec 12, 2016
Pros: Great and helpful staff - especially the gentleman that checked us in. Good breakfast and happy hour & bikes available. Get a room on the other side.
Cons: Hotel should ask venue to turn music (or at least bass) down. Bed was a little too soft for our liking. Could have used more and thicker towels.
Location: Just a few blocks from the beach, wharf, harbor, and great path for bikes. Close to downtown with shopping, restaurants, shopping, etc on State St.
Close to the beach, bikes available (highly recommended!), good continental breakfast and happy hour but the hotel is right next to a Carriage Museum that is apparently used as a venue for holiday parties. The first night the music played from 6pm to 1030pm. The next night it stopped at 10pm but until then the bass was literally shaking the windows. To be fair, the staff offered to move us to another room (before we knew about the music) but we declined because the other room was facing an apartment complex that we thought would be noisy :)
Comment from Hotel Management
Dec 17, 2016 by Manager , Hotel Management
Greetings. Thank you for your recent stay with us. We are delighted to hear you enjoyed the Inn by the Harbor and appreciate the kind compliments towards our hotel team. I am so sorry to hear that maintenance noise disturbed you. I have shared your comments with our hotel team to ensure our day to day operations do not interfere with the comfort of our guests and ambiance of our hotel. Thank you for bringing this matter to our attention. Warm wishes ~ Greg Broussard, General Manger
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Huge clean room

Posted Nov 28, 2016
Close to shopping & food. Our room had a big clean kitchen, beds very comfortable and the room was clean and smelled fresh.
Comment from Hotel Management
Nov 29, 2016 by Manager, Hotel Management
Thank you Melinda for you recent stay with us. We are delighted to hear you enjoyed the Inn by the Harbor and appreciate our 5-star review. Should your travels bring you back to Santa Barbara, we hope you visit us again.
5 out of 5
Recommended
for Everyone
by A verified traveler from MA

Excellent

Posted Nov 25, 2016
Pros: Free bike and video rental.
Cons: Nothing
Location: Great beach, shopping, bike path, farmer's market, and more. Friendliest town I've been to in a while.
Fantastic staff, cute spacious room, and great location!
Comment from Hotel Management
Nov 26, 2016 by Manager , Hotel Management
Greetings Robb, Thank you for your recent stay with us and for this lovely review of the Inn by the Harbor. We appreciate the time and care you took in sharing your experience with other travelers. Should your travels bring you back to Santa Barbara, we hope you visit us again. Kind regards ~ Greg Broussard, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Very nice and cozy hotel

Posted Nov 21, 2016
Very nice and cozy hotel, close to the beach, close to the city. Good breakfast, and good cheese and wine in the afternoon!! Very friendly and helpful staff. And they offer free bikes to use. All the good things! I usually don't come back to the same hotel, but this is the one that I would definitely come back to if ever again in Santa Barbara.
Comment from Hotel Management
Nov 21, 2016 by Manager , Hotel Management
Thank you Monce for your recent stay with us. It is great to hear you enjoyed our hotel and treated yourself to the little extras we offer. I’m glad we were able to entice you to break your rule of not re-visiting a hotel and look forward to welcoming you back to the Inn by the Harbor. Warm wishes ~ Greg Broussard, General Manager