Ratings based on 780 Verified Reviews

4.1 out of 5
87% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Monrovia, Ca

close

Posted Oct 21, 2017
Hotel was close to everything we wanted to see in Santa Barbara. Zoo, beach, shopping, etc. Staff was very friendly and helped with directions.
5 out of 5
Recommended
for Everyone
by A verified traveler from china

Close major street.

Posted Oct 17, 2017
Good hotel. I like it and will stay there again. My friends told me they very like this hotel and they will like to recommend their friends stay there when they trave to America again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Overall great experience

Posted Sep 23, 2017
Very nice hotel. Great mid-century modern design with beautifully landscaped grounds. The rooms modern design fits nicely and the bathroom is large with a contemporary design as well. Great / enormous shower. The staff was professional and very pleasant. There is a beautiful pool area off the lobby which was a nice place to enjoy breakfast.
Comment from Hotel Management
Oct 1, 2017 by GM, Hotel Management
Hello! Thank you for taking the time to complete the survey and providing valuable feedback. I am glad to hear that you truly enjoyed your most recent stay with us. I will be sharing your comments with the rest of the staff as they are a great learning tool. Once again thank you and have a great week! Best regards, Brett T
4 out of 5
Recommended
for Everyone
by A verified traveler from Oak Park, IL

Posted Sep 17, 2017
Nice big rooms. Air conditioning weak. Otherwise OK
Comment from Hotel Management
Sep 22, 2017 by GM, Hotel Management
Hello Mike! Thank you for taking the time to complete the survey and providing valuable feedback. I am glad to hear that you truly enjoyed your recent stay. I will be sharing your comments in regards to the air conditioner with my maintenance team as they are a great learning tool, and be assured that this will not be of concern in the near future. Once again thank you and have a great weekend! Best regards, Brett T
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 16, 2017
It was nicer than expected. Located in downtown.m but quieter area within walking distance to great food and nightlife
Comment from Hotel Management
Sep 22, 2017 by GM, Hotel Management
Hello! Thank you for taking the time to complete the survey and providing valuable feedback. I am glad to hear that you truly enjoyed your recent stay with us. I will be sharing your comments with the rest of the staff as they are a great learning tool. Once again thank you and have a great weekend! Best regards, Brett T
5 out of 5
Recommended
for Everyone
by A verified traveler

Family Trip

Posted Sep 1, 2017
Wow. What a surprise! We really enjoyed our stay here. The staff was incredibly friendly. Brett at the front desk was very helpful and courteous. The room was surprisingly big, modern, and comfortable. Perfect for our family of 3 adults, one child, and a baby. Perfect location too...we walked down State street and were also able to take the trolley. Highly recommend the hotel. The only observation was that the chairs in the breakfast area look really dirty. They should consider cleaning or replacing with chairs. Overall, great place to stay. Will definitely stay there again!
Comment from Hotel Management
Sep 3, 2017 by GM, Hotel Management
Thank you for taking the time to complete the survey and providing valuable feedback. I am glad to hear that you truly enjoyed your stay with us. I will be sharing your comments with the rest of the staff as they are a great learning tool. Once again thank you and have a great week! Best regards, Brett T (GM)
4 out of 5
Recommended
for Everyone
by A verified traveler from london, england

Comfortable, quiet, large rooms.

Posted Aug 9, 2017
nice hotel, met our expectations. Really comfy beds, good basic breakfast - my daughters loved the waffle machine. Walkable to all Santa Barbara has to offer, lovely pool. Very happy with our stay.
Comment from Hotel Management
Aug 11, 2017 by GM, Hotel Management
Hello Sarah, Thank you for taking the time to provide valuable feedback. I am glad to hear that you truly enjoyed your recent stay with us. I am looking forward to welcoming you back in the near future. Have a great weekend! Best regards, Brett T (GM)
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 8, 2017
Great location with a nuce pool and comfortable bed. Lookinh forward to stayibg with them again.
Comment from Hotel Management
Aug 11, 2017 by GM, Hotel Management
Thank you for taking the time to complete the survey and providing valuable feedback. I am glad to hear that you truly enjoyed your stay with us. Once again, thank you and have a great weekend! Best regards, Brett T (GM)
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice one night-stay

Posted Jul 27, 2017
Girl at the reception not smiley Great pool Nice location Quiet Parking not expensive
Comment from Hotel Management
Jul 30, 2017 by GM, Hotel Management
Thank you for taking the time to complete the survey and providing valuable feedback. I will be sharing your comments with the rest of the staff as they are a great learning tool. I am looking forward to welcoming you back in the near future. Once again thank you, and have a great week! Best regards, Brett T (GM)
5 out of 5
Recommended
for Everyone
by A verified traveler from Grass Valley, CA

Super comfortable and updated hotel near downtown

Posted Jul 26, 2017
Pros: So updated and comfortable!
Cons: The breakfast could use a little updating. The bacon and eggs were kinda eh. But, the orange juice was super yummy!
Location: Near downtown and only a short drive to the beach. We felt very close to everything.
My children and I stayed here for 2 nights and were so impressed with the hotel and staff. The hotel is super clean, updated, and so, so comfortable. We all slept so well on the soft comfy mattresses. The pool area is very nice and tropical. So relaxing. The breakfast was okay, not great, but everyone had enough to eat and it was free! I would definitely stay here again.
Comment from Hotel Management
Jul 30, 2017 by GM, Hotel Management
Stacy, Thank you for taking the time to complete the survey and providing valuable feedback. I am glad to hear that you truly enjoyed your most recent stay with us. I will be sharing your comments with the rest of the staff as they are a great learning tool. I am looking forward to welcoming you back in the near future. Once again thank you, and have a great week! Best regards, Brett T (GM)