Awesome room but the tub from the room above leaked into the a/c vent of our room. It was resolved quickly by thier engineering department and house keeping. However the a/c was quite noisy during the night after that but it was late and we didn't want to have more people in our room working on it or to pack up again to switch rooms. We mentioned it at check out and got a "sorry we hope you'll stay again" but no accommodation. We were a little disappointed with that. Nevertheless, we would stay again and give them another chance.
Comment from Hotel Management
Jul 6, 2016 by Shaun, Hotel Management
Thank you for your feedback and for taking the time to review your recent stay. I do apologize for the inconvenience you experienced with the leak in your room. I was glad to see this incident did not completely overshadow your time with us.
When your travel plans bring you back to Ojai, I would love the opportunity to thank you in person for your patronage.
All the best,