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Reviews of Ojai Valley Inn

5 out of 5
Ojai Valley Inn
905 Country Club Rd, Ojai, CA

Reviews

9.6

Exceptional

Rating 10 - Excellent. 816 out of 1000 reviews" "
Rating 8 - Good. 119 out of 1000 reviews" "
Rating 6 - Okay. 39 out of 1000 reviews" "
Rating 4 - Poor. 10 out of 1000 reviews" "
Rating 2 - Terrible. 16 out of 1000 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Naomi

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, lots of family friendly activities to keep kiddos busy and entertained! Onsite restaurants were good, comfortable rooms, convenient shuttles to get around property!
Stayed 2 nights in Apr 2024

10/10 Excellent

ANDREA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Yvonne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service. Disappointed with the number of kids at the resort. Looking for quiet spa weekend. Also many off leash dogs. Should have a designated area for dogs to run if it is a pet friendly resort
Stayed 2 nights in Mar 2024

10/10 Excellent

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow, what a beautiful property! It's a bit of a drive from the coast but what a nice escape. Large property so it's doesn't seem crowded at all. Everything as I would expect from a 5 star hotel!
Stayed 1 night in Mar 2024

10/10 Excellent

Rosanne

Liked: Cleanliness, staff & service, property conditions & facilities
Beautifully kept property. The food offered at various locations was excellent, even the prepared take aways. Very relaxing.
Stayed 2 nights in Feb 2024

10/10 Excellent

Chelsea

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The amenities made this property 5 star, also the dining options exceeded our expectations. Despite the weather we very much enjoyed our stay and would like to return soon!
Stayed 2 nights in Feb 2024

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice feel as rooms and restaurants extend into golf course. Great food and service, especially Jeff at Olivella. Good massage. Liked pools.
Stayed 2 nights in Jan 2024

10/10 Excellent

Nicolas, Los Angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Zhipeng

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent hospitality and amazing hotel
Stayed 1 night in Jan 2024

10/10 Excellent

Eric

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Marissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magic
Ojai Valley Inn is a magical place. We were there for our engagement weekend and had an incredible time. The property is stunning and the service is incredible.
Stayed 2 nights in Jan 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Theo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and comfort
Great service, cleanliness and comfort at the Inn but not the most personality
Stayed 1 night in Jan 2024

10/10 Excellent

Leuwam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Richard

Stayed 2 nights in Dec 2023

10/10 Excellent

Kathleen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Sheena

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Roya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first trip with our adult kids and would definitely come back again. The ground is beautiful, incredible service and beautiful rooms with view. We got upgraded to vista room with gorgeous view. Thank you for making my birthday wknd memorable.
Stayed 1 night in Dec 2023

10/10 Excellent

Brittany

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous property, wonderful staff
Stayed 2 nights in Dec 2023

4/10 Poor

Madireddy

Stayed 3 nights in Dec 2023

10/10 Excellent

Heidi, San Luis Obispo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Setting
Stayed 2 nights in Oct 2023

10/10 Excellent

Ann

Stayed 1 night in Dec 2023

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just go! Amazing Property.
Stayed 1 night in Dec 2023

6/10 Okay

Chris

Traveled with partner
Liked: Cleanliness
We stayed here for two nights, and I would have to say that we left somewhat disappointed with our experience. The biggest issue was the staff, which was simply not up to par for a hotel charging around $1,000 per night. The valet parking staff were all teenage boys and acted accordingly. One time my girlfriend called for a golf cart three times (you need one to get around the resort), and it never turned up. The rooms were up-to-date and nicely appointed (terrific large bathtub), but the hallways were downright shabby. When you spend a fortune (as I’m sure they did) refurbishing the rooms, wouldn’t you want to make the hallways look attractive, and not like the hallways in a Holiday Inn? Finally, my girlfriend called to make an appointment at the spa for a facial the next day, but had to cancel an hour later. The girl at the spa very rudely told her that we would not be reimbursed because she called to cancel 23 hours before the appointment…one hour past the deadline. My girlfriend is not the type to make a fuss, but was so angry she insisted on speaking to the general manager, who (after a bit of hesitation) refunded our money. In short, not the type of customer service you expect from a true 5 star hotel.
Stayed 2 nights in Dec 2023

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Meredith

Stayed 2 nights in Nov 2023

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

Yuko

Traveled with family
Liked: Cleanliness, staff & service, amenities
The A/C in our room went out of order during night hourse and we had to bear with a very cold room throughout the night. We almost caught cold with a 60 degree tempreture, which undermined our otherwise perfect stay.
Stayed 1 night in Nov 2023

10/10 Excellent

John

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wedding weekend
Always a first class stay.
Stayed 1 night in Nov 2023

10/10 Excellent

Lisa

Stayed 2 nights in Nov 2023

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Josh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Alice, Rancho Mirage

Stayed 1 night in Oct 2023

10/10 Excellent

Alma

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great views and lots of privacy!
Stayed 1 night in Oct 2023

10/10 Excellent

sharon

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Oasis
It was amazing! Loved everything!
Stayed 2 nights in Oct 2023

10/10 Excellent

Melissa

Stayed 1 night in Oct 2023

10/10 Excellent

John

Stayed 2 nights in Sep 2023

10/10 Excellent

Daniel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained. Lots of pools and dinning options
Stayed 2 nights in Sep 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a must for relaxation
Stayed 3 nights in Sep 2023
Response from Guest Services Manager on Sep 19, 2023
Thank you for taking the time to post a review for your recent stay. It is so satisfying when a guest experiences what we are trying to create for them--a unique, relaxing experience.Looking forward to hopefully welcoming you back again soon!

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Therese

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

6/10 Okay

Kelley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

Francesca

Stayed 4 nights in Aug 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Cynthia

Stayed 2 nights in Aug 2023

8/10 Good

Laura

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely resort and I especially enjoyed our comfortable room, the friendliness of the staff, excellent dining options and the grounds are lovely. There's a nice gym too and multiple pools. Two things that were annoying were #1) they closed the nicest adult pool, which was very close to our room and very convenient, because some corporation rented it out for two days. That was very lame and no one warned us either. So we only got to use the pool for one of the days we stayed there. The other adult pool definitely wasn't as nice and there was a shortage of seats there because the main adult pool was closed. #2 ) they have shuttles to drive you to various parts of the resort but multiple times, the shuttle went right past me sitting at the stop because they didn't even look to see that I was there waiting for it. That was odd. the resort isn't that spread out so it's also easy to walk but I found it very strange and annoying. Another thing that expedia probably doesn't tell you (at least I didn't remember it) is that you have to pay an overnight parking fee of $40 per day, even if you self-park. There really is no other option for parking nearby if you don't pay the $40/day. Self parking is pretty easy. There are a bunch of good restaurants in town - we took free bikes from the resort into town and had a nice breakfast at the Dutchess. We had dinner there one night and I didn't like it that much for dinner. We also dined at Rory's place which was excellent. Have fun!
Stayed 3 nights in Jul 2023
Response from Guest Services Manager on Aug 9, 2023
Thank you so much for choosing Ojai Valley Inn and for the time you took to post a review. We rely on this valuable feedback to learn, grow, and celebrate our success.Please accept my apologies for the inconveniences you experienced with the shuttles and that the Indigo pool was not available during most of your stay.The next time you are in our area, we hope you will once again consider staying with us.