Ratings based on 534 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
96% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from Sedona, Az

Gorgeous historic facility nestled in Ojai

Posted Jul 29, 2016
Pros: View, location (secluded yet right near town), amenities
Cons: Nothing, really.
Location: Ojai - great little town with charming parks and restaurants. Wine country and beaches both within 40 minutes.
We had a girls' weekend planned in the area and got a great deal on a room at Ojai. I was able to use my Expedia VIP coupon, so it made the room affordable. The hotel is pricey but there are lots of really good options for food nearby too. It's a great walking area, but if you don't want to walk or cannot there are golf carts that come around to pick up guests every 15 minutes or so. We spent some time in their adults-only salt-water pool - heaven! It has privacy cabanas and food/drink service at the pool. There is a 4-star restaurant on site as well as more casual eating and drinking facilities. We wound up ordering room service the first night - our server could not have been more gracious. He made sure everything arrived hot or cold (we ordered an ice cream sandwich, which he took care to keep frozen for us in 100 degree Ojai!), he was effusive in his presentation, and he promised to send a bottle of wine for us (we had a birthday girl in our celebration). The next day we left early but first stopped by the spa facilities for coffee and to check them out. Services range from mani-pedis to a pod that does some spa-things. It has a first-class gym and lap pool too. We hit the wine country (45 minute drive), had dinner in town, then came back to the promised bottle of wine and lovely tuxedo strawberries. We had to leave the next morning, sadly, but we will be back.
5 out of 5
by A verified traveler from NJ

Oh Hi, Ojai :)

Posted Jul 25, 2016
Pros: Tripadvisor
Cons: Some modern touches could help and be more eco-friendly (like soap/shampoo pumps, recycling bins in the room). Solar-LED lighting for the paths, too.
Location: Ojai is quiet and small. Visit Ventura/Oxnard/Channel Islands/Santa Barbara for more attractions.
Let me begin that by being an Expedia Gold+ member, I received a FREE room upgrade. My standard room was upgraded to a larger suite with a fireplace at the end of the property. Check-in was smooth and Wen was delightful. A folio with maps, activities, and such was handed to us. The bellman guided us by golf cart as I drove our car to the lower lot, where he gracefully unpacked our car and drove us to our room (774). The room was big, decorated in southwest/mission style and they provided us a fridge/microwave as we requested earlier. Everything was spotless and comfy with no complaints from the wife an I. Upon looking at the nightstand, the hotel room director had left us a box of fancy chocolates and a hand written envelope congratulating us on our soon-to-be baby. That was a nice personal touch. The grounds are beautiful considering the age (hence the 4 star for condition), the golf course amazing, the spa/pools on point, and the food well executed. The resort is pretty large, so either use the free golf cart shuttle service or borrow a bike, unless of course you prefer to walk the hilly area (which is what we mostly did). Rabbits, deer, hummingbirds, and scrub jays frolic about, too. The BEST part of this place is the SERVICE! Workers often refer to you by name and treat you with the utmost respect. There are a lot of workers, and you'll see them whizzing by on golf carts from sunrise to sunset.
5 out of 5
by A verified traveler

Perfect hotel to escape the stresses of life.

Posted Jul 25, 2016
Attentive staff, multiple pools to choose from, variety of wellness classes provided. I felt welcomed and safe.
5 out of 5
by A verified traveler from ojsi, californien

Fantastisk sted med mange gode faciliteter

Posted Jul 19, 2016
Dejlig spa hotel med gode faciliteter til både sport og afslapning
4 out of 5
by A verified traveler

Idyllic setting, beautiful hotel, overpriced spa

Posted Jul 17, 2016
Pros: Room is lovely; setting is beautiful.
Cons: Spa is overpriced.
Location: Golf, tennis, 3 pools onsite. Nearby horseback riding.
The hotel and its surroundings are lovely. The spa was way overpriced and they add a 20% gratuity whether you like it or not.
5 out of 5
by A verified traveler

Posted Jul 7, 2016
Best Hotel ! 5-Star is the exact rating for this hotel.
Comment from Hotel Management
Jul 11, 2016 by Alex, Hotel Management
Dear Guest, Thank you for taking the time to write a review for your recent stay. We certainly appreciate the 5 Star rating and look forward to having you with us again very soon. All the best, Alex Kim Managing Director
5 out of 5
by A verified traveler

Posted Jun 25, 2016
Beautiful, lovely hotel. This hotel is one of my favorites. The service is excellent. The grounds are beautiful.
Comment from Hotel Management
Jun 27, 2016 by Alex, Hotel Management
Dear Guest, Thank you for taking time to post a review from your recent stay. I am so pleased to know you appreciated not only the beauty of the hotel but the surrounding views and landscaping. Hurry back soon! All the best, Alex Kim Managing Director
5 out of 5
by A verified traveler

Posted Jun 17, 2016
Pros: Anlage
Cons: Höhe Preise beim Essen und Trinken
Top service und unglaublich schöne Umgebung. Super Spa und Pools.
Comment from Hotel Management
Jun 21, 2016 by Alex, Hotel Management
Dear Andeas, Thank you for taking the time to write a review of your recent stay with us. I am glad to know you received top notch service and were able to enjoy the pools and our Spa. We are very lucky to have such incredible views of the surrounding mountains no matter where you are on property. Looking forward to welcoming you back perhaps again in the near future. All the best, Alex Kim Managing Director
5 out of 5
by A verified traveler

Hidden Gem

Posted May 17, 2016
Location: Ask the valet about a great little restaurant three miles from the resort that has out of this world Strawberry Shortcake. It will not disappoint.
Great LUXURY resort in the mountains of Ojai. The room was updated and extremely comfortable. We absolutely loved the Champagne Brunch on Sunday morning. The weather was perfect as was the pool and it's accommodations. The views were gorgeous at every turn and we will most definitely be back.
4 out of 5
by A verified traveler from Alta Loma, Ca

Great weekend get away

Posted May 16, 2016
Pros: Staff, atmosphere, location, restaurants
Cons: Beds and bathrooms.
Location: Downtown Ojai is a great afternoon visit. Local shops were fun. Restaurant selections were great.
Overall this is an amazing place. I do feel for the price the beds were very uncomfortable and the bathrooms could stand to be upgraded. ....bigger showers. Staff were the best we have ever experienced. A little disappointed that the were not more classes offered. Would have like to do yoga...not enough classes offered.