Deluxe Room, 1 King Bed (Luxe King) | In-room safe, desk, iron/ironing board, free WiFi

Reviews of The Genevieve

4 out of 5
The Genevieve
3627 Sagunto Street, Santa Ynez, CA

Reviews

9.6

Exceptional

Rating 10 - Excellent. 357 out of 417 reviews" "
Rating 8 - Good. 44 out of 417 reviews" "
Rating 6 - Okay. 7 out of 417 reviews" "
Rating 4 - Poor. 4 out of 417 reviews" "
Rating 2 - Terrible. 5 out of 417 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Christine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big beautiful room
Stayed 2 nights in Mar 2024

10/10 Excellent

Janet

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed overnight and the property and the staff was great! It was a last minute booking and I didn’t realize that it had so many wonderful amenities until I got here so those were an added bonus. My wife was pleased with the decor inside and out and was thrilled with its location. Definitely will look forward to staying here again.
Stayed 1 night in Mar 2024

2/10 Terrible

Colin

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Henry

Liked: Cleanliness
Stayed 1 night in Feb 2024

10/10 Excellent

Terry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always friendly staff. Breakfast is great. Nice rooms.
Stayed 2 nights in Jan 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Ruth

Stayed 1 night in Jan 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Dec 2023

10/10 Excellent

Gary Laura Ashley

Stayed 1 night in Dec 2023

10/10 Excellent

Masoud

Traveled with group, Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
I recommend this high class hotel. It is one of kind in elegance classic furniture, hospitality and details.
Stayed 1 night in Dec 2023

2/10 Terrible

Nancy

Stayed 1 night in Dec 2023

10/10 Excellent

Anthony Theodore

Stayed 1 night in Dec 2023

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best couples spot ever!
Complimentary charcuterie and wine, dessert at night and free breakfast of the best caliber. Full tub and high vaulted ceilings, fireplace and patio what more could you ask for? Robes and slippers? They got you on those too!
Ricotta strawberry pancakes and eggs Benedict
Complimentary charcuterie and wine including hot spiced rum!
Stayed 1 night in Dec 2023
Response from Kristopher McLaughlin, General Manager on Dec 20, 2023
Hello Malcolm -We're thrilled that your getaway was such a delight. It brings us joy to know you indulged in our wine reception, savored our breakfast, and relished the luxurious amenities. We eagerly anticipate the opportunity to host you again, providing another exceptional experience during your next visit.Kindly, Kristopher McLaughlinGeneral Manager

10/10 Excellent

ARMEN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Genevieve Hotel is an absolute gem, effortlessly blending opulence with unparalleled service. From the moment you enter, a world of sophistication unfolds. Impeccably designed rooms boast modern comforts and breathtaking views, setting the stage for a truly indulgent stay. We truly enjoyed our stay, thank you!!!
Stayed 1 night in Dec 2023
Response from Kristopher McLaughlin, General Manager on Dec 20, 2023
Hello Armen -Thank you for your glowing review! We're thrilled to hear that you thoroughly enjoyed your stay with us. It was our pleasure to provide you with an indulgent stay, and we look forward to welcoming you back in the future.Kindly,Kristopher McLaughlinGeneral Manager

8/10 Good

Martin

Liked: Cleanliness, property conditions & facilities
Nice, quiet, comfortable room. Great bathtub. Reception staff a bit cold and unwelcoming. Wine before dinner just ok. Desert between 8-9 really bad, with packaged cookies. Charger for Tesla not functioning during our two day stay.
Stayed 2 nights in Nov 2023
Response from Kristopher McLaughlin, General Manager on Dec 20, 2023
Hi Martin -Thank you for taking the time to provide your feedback. We are delighted to hear that you enjoyed the tranquility and comfort of your room and the great bathtub. We appreciate your detailed feedback regarding your interactions with the staff and your experience during dessert hour. Your comments are valuable, and we will carefully assess them to make improvements. Additionally, we've taken note of the Tesla charger issue and are working promptly to address and resolve it. Thank you for bringing these matters to our attention.Kindly, Kristopher McLaughlinGeneral Manager

10/10 Excellent

Jennifer

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely lovely! Would go back in a heartbeat. Coffee maker in room did not work, but everything was wonderful!
Stayed 1 night in Nov 2023
Response from Kristopher McLaughlin, General Manager on Dec 7, 2023
Hello Jennifer -Thank you for the 5-star review! We are thrilled to hear you had a lovely time even with the coffee maker hiccup. We have taken note of this and we will look into it ASAP.We hope to see you again soon.Kindly, Kristopher McLaughlinGeneral Manager

10/10 Excellent

Thomas S

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this place. As frequent travelers between NorCal and SoCal, it's become a regular for us.
Stayed 2 nights in Nov 2023
Response from Kristopher McLaughlin, General Manager on Dec 7, 2023
Hello Thomas S -Thank you for the great 5-star review. We are thrilled to be your home away from home and hope you stop in again soon.Kindly, Kristopher McLaughlinGeneral Manager

8/10 Good

Edward

Stayed 1 night in Oct 2023
Response from Kristopher McLaughlin, General Manager on Dec 7, 2023
Hello Edward -Thank you for taking the time to provide us with a review. We hope you can join us again soon.Kindly, Kristopher McLaughlinGeneral Manager

10/10 Excellent

Milos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gem
Beautiful hotel. Rooms are well designed with elegant bathrooms and comfortable bed. This is a fun luxe experience in a great location close to everything interesting around. Nice breakfast and great restaurant (Victor) on premises. Truly a unique experience
Stayed 1 night in Nov 2023
Response from Kristopher McLaughlin, General Manager on Dec 7, 2023
Hello Milos -Thank you so much for taking the time to leave us with such great feedback. We are so happy to hear that you enjoyed a luxe escape to our little slice of Santa Ynez. We hope to have you join us again soon!Kindly, Kristopher McLaughlinGeneral Manager

10/10 Excellent

Suzanne, ORANGE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay. Room with a fireplace was beautifully appointed with an immense bathroom. The breakfast was delightful with many selections and the evening wine was cozy by its beautiful fireplace.
Stayed 1 night in Nov 2023
Response from Kristopher McLaughlin, General Manager on Dec 7, 2023
Hello Suzanne -Thank you so much for taking the time to leave us with such a stellar review. We are so happy to hear you enjoyed your stay and we hope you can return soon.Kindly, Kristopher McLaughlinGeneral Manager

10/10 Excellent

Steven

Stayed 1 night in Nov 2023
Response from Kristopher McLaughlin, General Manager on Dec 7, 2023
Hello Steven -Thank you for the great review. We hope you can visit us again soon.Kindly, Kristopher McLaughlinGeneral Manager

10/10 Excellent

Amy

Liked: Amenities
Great location and friendly staff.
Stayed 1 night in Nov 2023
Response from Kristopher McLaughlin, General Manager on Nov 13, 2023
Hello Amy -Thank you so much for the kind review. We are happy to hear you enjoyed your stay and we hope to have you back again soon.Kindly,Kristopher McLaughlinGeneral Manager

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Kristopher McLaughlin, General Manager on Nov 13, 2023
Hello EmilyThank you so much for the 5-star review. We are happy to hear you had a nice stay and we hope to have you back again soon.Kindly,Kristopher McLaughlinGeneral Manager

10/10 Excellent

jill

The rooms were clean, comfortable, and cozy. The hotel was well located.
Stayed 3 nights in Sep 2023
Response from Kristopher McLaughlin, General Manager on Sep 25, 2023
Hi Jill -Thank you so much for leaving such kind notes. We are thrilled to hear you had a nice stay and were able to enjoy the central location.Please visit us again soon,Kindly,Kristopher McLaughlin

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Kristopher McLaughlin, General Manager on Sep 25, 2023
Hi David -Thank you for the amazing review. We are glad to see that we hit the mark in all areas for you.Please visit us again soon.Kindly,Kristopher McLaughlin

10/10 Excellent

Kanan

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the ambiance and the customer service. The quite neighborhood to unwind and relax
Stayed 3 nights in Sep 2023
Response from Kristopher McLaughlin, General Manager on Sep 15, 2023
Hi Kanan -We're thrilled to hear that you loved your stay with us. We are so proud of our little slice of Santa Ynez and are so happy you found it charming.We hope to welcome you back for another peaceful retreat soon.Kindly, Kristopher McLaughlin, General Manager

10/10 Excellent

Terry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great staff. The rooms are nice. The breakfast is outstanding. Is walking distance to restaurants.
Stayed 2 nights in Sep 2023
Response from Kristopher McLaughlin, General Manager on Sep 15, 2023
Hi Terry -We're delighted to hear that you enjoyed your stay with us! Our dedicated staff takes pride in providing excellent service, and we're thrilled that you found our rooms comfortable and our breakfast outstanding. We look forward to welcoming you back in the future!Kindly,Kristopher McLaughlin, General Manager

10/10 Excellent

Ellena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of our best experiences in boutique Hotels. First..location..walking distance to several EXCELLENT restaurants (and I mean a few steps..not a winded "i gotta use the bathroom to freshen up and recomb my hair and wash off the sweat" walks.) Gorgeous rooms with A LOT OF SPACE (for all those cases of wine you'll be buying) Breakfast served from 7am to 10am! (Yes..they accommodate sleepheads) and its FANTASTIC! A new menu every morning with 2 options of GOURMET made to order dishes alongside freshly baked pastries, muffins, the freshest of fruit, yogurt and granola every morning. Juice, coffee and mimosas galore. The best part of breakfast every morning...DANTE our server!! Beyond service oriented and friendly! Loved seeing him every morning for a week (btw..a huge baseball Boston Red Sox fan) Dante and breakfast brings up the Genevieve to a whole new level. Other amenities include 5 oclock happy hour with local wines and an assortment of cheese and crackers, as well as late night desserts, all served in a beautiful parlor that rivals Downton Abbey. Theres a stately library for Whiskey lovers, chess and checkers as well as a beautiful manicured lawn of which to play corn hole, or sip your wine by one of 3 firepits including an outdoor brick fireplace. For a very fair price, you can have a cold split of Moet champagne brought to your room (i love FRENCH Champs) Upon check in, you are given a Passport to over 20 wineries that will give you complimentary tastings. A
Stayed 4 nights in Aug 2023
Response from Kristopher McLaughlin, General Manager on Nov 13, 2023
Hello Ellena -WOW! What an amazing review. We are so grateful for the time you took to write this out and leave it for future guests. We appreciate every kind word and all the lovely details of your stay. We are so happy to hear every touchpoint was a success, especially your interactions with Dante - we will be sure to share your kind notes with him as well.We hope you will join us again soon for another exceptional experience in Santa Ynez.Kindly, Kristopher McLaughlinGeneral Manager

10/10 Excellent

Christine

Stayed 2 nights in Aug 2023
Response from Kristopher McLaughlin, General Manager on Sep 5, 2023
Hi Christine -Thank you so much for your fantastic review! We're thrilled to know that you had a flawless experience, and we look forward to welcoming you back for more exceptional moments in the future.Kindly, Kristopher McLaughlin, General Manager

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our visit
The service was great and I would say the overall condition of the property was very good. However, we had a couple of issues that were a little disappointing. My wife spotted stains on the carpet the second we opened the door. This stay was for our anniversary, so not the best start. Then we went to close the sliding pocket door to the toilet and it would not move more than 6-8 inches and became completely jammed. We're 9 years married, so not the end of the world. But we still enjoy privacy for certain "business" so again, not ideal. Otherwise, I'm glad we visited the area and the hotel. Compared to other options in the Solvang area, this is a nice area and more upscale than most options. If we were staying more than the one night I would have probably asked for a different room or for the door to be fixed. Hopefully they can get a small carpet cleaner to take care of the stains as well.
Stayed 1 night in Aug 2023
Response from Kristopher McLaughlin, General Manager on Sep 5, 2023
Hi Timothy - Thank you for taking the time to share your feedback on your recent stay with us. We're delighted to hear that you found our service to be great and appreciated the overall condition of the property. However, we sincerely apologize for the inconvenience you experienced with the carpet stains and the sliding pocket door during your anniversary stay; we understand how important it is to have everything perfect on such special occasions.We have taken note of your concerns and will work diligently to address these issues promptly. It's heartening to know that you still enjoyed your visit. We hope you'll consider giving us another chance in the future for a flawless experience, and we'll strive to make your stay truly exceptional. Thank you for choosing to stay with us.Kindly, Kristopher McLaughlin, General Manager

8/10 Good

Salar

Liked: Property conditions & facilities, room comfort
Charming
Beautiful hotel and location
Stayed 2 nights in Aug 2023
Response from Kristopher McLaughlin, General Manager on Sep 5, 2023
Hi Salar -We appreciate your feedback and positive rating! We're constantly striving to improve and hope to earn a perfect score from you in the future. Thank you for choosing us.Kindly, Kristopher McLaughlin, General Manager

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Kristopher McLaughlin, General Manager on Sep 5, 2023
Thank you so much for your glowing review! We're thrilled to hear that you were delighted with your experience, and we look forward to seeing you again in the future.Kindly,Kristopher McLaughlin, General Manager

8/10 Good

Warren, Phoenix

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023
Response from Kristopher McLaughlin, General Manager on Aug 17, 2023
Hello Warren - Thank you for taking the time to share your feedback! We're thrilled to see your review and that you enjoyed your stay. Your insights are invaluable to us as we continuously strive to enhance our services and create memorable experiences for our guests. We look forward to the opportunity of welcoming you back for an even more exceptional stay in the future.Kindly, Kristopher McLaughlin, General Manager

10/10 Excellent

Dr Linda

Great service
Stayed 2 nights in Aug 2023
Response from Kristopher McLaughlin, General Manager on Aug 17, 2023
Hello Dr. Linda -We're delighted to receive your 5-star review! It's fantastic to know that our commitment to providing top-notch service made your stay special. We look forward to exceeding your expectations once again on your next visit.Kindly, Kristopher McLaughlin, General Manager

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful
Stayed 1 night in Aug 2023
Response from Kristopher McLaughlin, General Manager on Aug 17, 2023
Hello Sabrina -Thank you for choosing to stay with us! We're thrilled to hear that you had a wonderful experience. Your kind words are truly appreciated, and we can't wait to welcome you back for another exceptional stay.Kindly,Kristopher McLaughlin, General Manager

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast, afternoon wine and evening desserts were a great added feature. The breakfast was especially tasty and staff wonderful.
Stayed 2 nights in Jul 2023
Response from Kristopher McLaughlin, General Manager on Aug 4, 2023
Hi Richard -We're delighted you enjoyed our luxe amenities. Our dedicated staff is thrilled to have contributed to your positive experience. We hope to see you again in the future for another lovely stay in Santa Ynez.Kindly, Kristopher McLaughlin, General Manager

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Kristopher McLaughlin, General Manager on Aug 4, 2023
Hi Kevin -Thank you for the 5-star review. We hope to have you back again in the near future for another great visit.Kindly, Kristopher McLaughlin, General Manager

10/10 Excellent

Glen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was exquisitely decorated and the room we had #202 was beautiful. Lots of space, wonderful bed. The only thing I might suggest is to have king size pillows on the bed , much more comfortable than regular size pillows. The restaurant attached, the Victor, had fabulous food, so much so we went back another night. Overall we’re enormously happy we came upon this hotel and look forward to staying there sometime soon.
Stayed 3 nights in Jul 2023
Response from Kristopher McLaughlin, General Manager on Aug 4, 2023
Hi Glen -We're thrilled to hear that you appreciated the luxe decor in your room. Your feedback about the pillows is duly noted, and we are happy to inform you that we are actually in the process of getting new pillows. It's wonderful to know that you had a fantastic dining experience at The Victor and we can't wait to welcome you back for another memorable stay in the near future.Kindly, Kristopher McLaughlin, General Manager

10/10 Excellent

Tiffany

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Kristopher McLaughlin, General Manager on Jul 26, 2023
Hi Tiffany -Thank you so much for the outstanding review! We are so thrilled to hear you enjoyed you time with us and we hope to see you again soon for another wonderful stay.Kindly,Kristopher McLaughlin, General Manager

10/10 Excellent

Tammy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our new favorite place to stay in the Santa Ynez Valley. Everything was perfect.
Stayed 1 night in Jul 2023
Response from Kristopher McLaughlin, General Manager on Jul 20, 2023
Hi Tammy - Thank you so much for the fantastic review. We are so thrilled to hear we are your first stop in Santa Ynez. We pride ourselves on providing the best experience possible for all our guests so we are happy to hear that we are hitting the mark for you!Please join us again soon!Kindly,Kristopher McLaughlin, General Manager

10/10 Excellent

Lisa

Traveled with partner
This place was top notch in all ways. Will definitely return. Using their Wine Passport, we saved a ton of money and enjoyed so many free tastings.
Stayed 3 nights in Jul 2023
Response from Kristopher McLaughlin, General Manager on Jul 14, 2023
Hi Lisa -Thank you for your fantastic review! We're thrilled to hear that your stay with us was among the best and we are so happy that you were able to take advantage of our Wine Passport program. We can't wait to welcome you back for another exceptional stay in the future!Kindly,Kristopher McLaughlin, General Manager

10/10 Excellent

Seth

Stayed 1 night in Jul 2023
Response from Kristopher McLaughlin, General Manager on Aug 4, 2023
Hi Seth - Thank you for the great review. We hope to have you back again in the near future.Kindly,Kristopher McLaughlin, General Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Bed & Breakfast!!
This Bed&Breakfast is the nicest we’ve ever stayed in. The gardens are beautiful, the fire pit in the evenings was a nice way to end the day! The breakfast was yummy! We’ll be back!
Stayed 1 night in Jul 2023
Response from Kristopher McLaughlin, General Manager on Jul 14, 2023
Hello!Thank you for your amazing review! We're absolutely thrilled to hear that we exceeded your expectations. It brings us joy to know that you enjoyed yourself with our top-notch amenities. We can't wait to welcome you back for another wonderful stay in the future!Kindly, Kristopher McLaughlin, General Manager

10/10 Excellent

DONNIE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Kristopher McLaughlin, General Manager on Jul 14, 2023
Thank you so much for your five-star review! We are thrilled to hear that you had an outstanding experience with us. Your kind words motivate us to continue delivering exceptional service, and we look forward to welcoming you back for another memorable stay.Kindly, Kristopher McLaughlin, General Manager

10/10 Excellent

Paul

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Inn
Beautiful inn. Very comfortable. Breakfast is just ok, tho
Stayed 3 nights in Jul 2023
Response from Kristopher McLaughlin, General Manager on Jul 10, 2023
Hi Paul -Thank you for your kind words. We appreciate your feedback regarding breakfast, and we'll take it into consideration as we continuously strive to enhance our guests' experience. We hope to have the opportunity to welcome you back and impress you with an even more delightful morning meal.Kindly,Kristopher McLaughlin, General Manager

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2023
Response from Kristopher McLaughlin, General Manager on Jul 7, 2023
We're thrilled to hear that your stay exceeded your expectations and that you had a fantastic experience. We appreciate your kind feedback and hope to have the pleasure of welcoming you back soon for another exceptional stay.Kindly, Kristopher McLaughlin, General Manager

10/10 Excellent

Lilia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great!
Stayed 1 night in Jul 2023
Response from Kristopher McLaughlin, General Manager on Jul 5, 2023
Hello Lilia -Thank you for your kind words! We're thrilled to hear that you had a fantastic experience with our exceptional staff. We hope you are able to visit us again soon.

10/10 Excellent

Aren

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely wonderful place to stay in SY valley. Beautiful reception, library and rooms. Wonderful staff. Highly recommend staying here!
Stayed 2 nights in Jun 2023
Response from Kristopher McLaughlin, General Manager on Jul 5, 2023
Hi Aren -Thank you so much for your glowing review! We're delighted to hear that you found our property beautiful and enjoyed the exceptional service provided by our staff. Your recommendation means the world to us, and we hope to welcome you back for another memorable stay in the future!Kindly,Kristopher McLaughlin, General Manager

10/10 Excellent

Stephanie

Stayed 1 night in Jun 2023
Response from Kristopher McLaughlin, General Manager on Jul 10, 2023
Hi Stephanie -We are thrilled to receive your fantastic five-star review! Your positive feedback means the world to us, and we can't wait to have the pleasure of hosting you again for another exceptional experience.Kindly, Kristopher McLaughlin, General Manager