Ratings based on 283 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
62% of guests recommend
3.8 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from San Diego

Close to UCSB

Posted Jul 27, 2016
Pros: Comfortable. Lobby was pleasing. Complimentary wine for guests.
Great experience. Did not spend too much time in the room, but they did a great job remodeling the rooms.
5 out of 5
by A verified traveler from London UK

Excellent bar staff and check in staff.

Posted Jul 26, 2016
Pros: the record player in each room and the Toiletries provoided
Cons: A breakfast option on weekdays
Location: Horse riding, hiking & a fantastic beach
good location, close to santa Barbra and a unique hotel experience
Comment from Hotel Management
Jul 26, 2016 by Robert, Hotel Management
W, Thank you for the review and we will be sure to share your comments with the team. We look forward to seeing you back in the future. Thank You Robert Cole General Manager
5 out of 5
by A verified traveler from B

Great hotel stay

Posted Jun 16, 2016
Friendly staff. Beautiful & clean facility. Fun things to do here. You have your choice of peace in quiet in your room or an engaging social gathering with relaxing or choice of upbeat atmosphere in the hotel.
Comment from Hotel Management
Jun 20, 2016 by Robert, Hotel Management
Su, Thank you for the review and we couldn't agree more about the staff. We will be sure to share you kind words with the team. We look forward to seeing you back in the future. Thank You Robert Cole General Manager
5 out of 5
by A verified traveler from Santa Rosa, CA

Nice and comfortable

Posted May 15, 2016
Very pleasant experience!! I thought that the hotel's fees and charges for food and services were a bit too expensive.
Comment from Hotel Management
May 16, 2016 by Robert, Hotel Management
Regina, Thank you for the review form your recent visit at the Goodland and we will be sure to share your comments with the staff. We have forwarded your comments to the F&B team to review your comments. We look forward to seeing you back in the future. Thank You Robert Cole General Manager
3 out of 5
by A verified traveler from San Diego

Old Holiday Inn with Kimpton face lift

Posted May 12, 2016
Pros: Restraunt and food are excellent
Cons: Room walls are paper thin-ear plugs?
Location: Close to USCB
Can hear everything through the paper thin walls.Complete conversations, toilets being flushed, tv's, kids crying,I
Comment from Hotel Management
May 15, 2016 by Robert, Hotel Management
Kellen, Thank you for the review of your stay at the Goodland and we couldn't agree more that Outpost is excellent. We will be sure to share your comment with the team as they love to hear how they are doing. We look forward to seeing you back in the future. Thank You Robert Cole General Manager
3 out of 5
by Julie from cayucos ca

Not worth the money

Posted Apr 19, 2016 on Hotels
Not worth the 200+ dollars on one night,room very small not real clean..... noisy....did like the grounds and the bars, restaurants too crowded on the weekend..good service front desk...
Comment from Hotel Management
Jul 2, 2016 by Robert, Hotel Management
Julie, Thank you for the review from you recent visit to the Goodland. We will be sure to share you kind words with the front desk staff, as they love to hear how they are doing. Sorry to hear about the cleanliness we will be sure to share the comments with our housekeeping manager. We look forward to seeing you back in the future and promise an upgraded experience. Thank You Robert Cole General Manager
4 out of 5
by Jennifer from Marin County, CA

Cool Vibe, I Wish I Had More Energy

Posted Apr 19, 2016 on Hotels
Overall good experience, hotel has a very young cool vibe, this should be highlighted, arrival was a bit chaotic as lobby and it was busy, room service response for additional bedding was slow
Comment from Hotel Management
Jun 25, 2016 by Robert, Hotel Management
Jennifer, Thank you for joining us at the Goodland and we couldn't agree more that the vibe is great. Sorry to hear the room service was slow getting the extra bedding we will be sure to cover with the team. We look forward to seeing you back in the future. Thank You Robert Cole General Manager
4 out of 5
by A verified traveler from CA

Retro Hotel Close to Santa Barbara

Posted Apr 13, 2016
This was a lovely hotel with a unique, retro fit out including records and a record player for our personal use. A nice touch. This compensated for the, at times, lack of service. It was definitely hard to reach a receptionist through the phone line in the morning. Everything else about our experience here was lovely. Nice restaurant and bar, and the hotel is well situated. About a 10min drive to its neighbouring city Santa Barbara.
Comment from Hotel Management
Apr 15, 2016 by Robert, Hotel Management
Pam, Thank you for the review and we are glad to see you liked the Goodland. Sorry to hear about the slow phone service in the AM, we will be sure to brew the coffee stronger for the team. Rest assured we will get that corrected and we look forward to seeing you back soon. Thank You Robert Cole General Manager
4 out of 5
by A verified traveler from mt. gretna, PA

Cool vibe

Posted Apr 13, 2016
No room service which we would have really liked. However, they have an amazing vinyl collection which you can play on the turntable in your room.
Comment from Hotel Management
Apr 13, 2016 by Robert, Hotel Management
Chris, Thank you for the review from your recent trip to the Goodland. Glad to see you liked the VNYL Room, which we think is super cool. We look forward to seeing you back soon. Thank You Robert Cole General Manager
3 out of 5
by A verified traveler from los altos

Wants to be trendy but really a remodeled hotel

Posted Apr 13, 2016 on Orbitz
Perhaps this is more fun on a weekend however we arrived Sunday for a short stay. Americana theme even with a little record player and albums (no needed though...). Nice decor but floors were gritty around bathroom. Nice large bottle toiletries, warm robes but low water pressure. Central pool area is nice but no hot tub. Worst issue was no full breakfast on weekday mornings. Only on the weekends. Only grab and go type of stuff.
Comment from Hotel Management
Apr 18, 2016 by Robert, Hotel Management
Ron, Thank you for the review from your quick trip to the Goodland. Overall we are happy to see you enjoyed the Goodland however looks like we have some areas we could make better. We have forwarded your comments to our department heads to address. We look forward to seeing you back in the future. Thank You Robert Cole General Manager