Ruined our 6 Year Anniversary.
Posted Sep 20, 2016
So I tend to be a rare reviewer, and on the account that I do read and take the advice of a review, I dissect it for its validity. I can only say, that when booking this hotel, I searched 'Santa Barbara'. This hotel came up as the 7th option. Santa Barbara was 50 minutes away! Its like searching for a hotel in Los Angeles and having a first result for Rancho Cucamonga populate.The town is cute and quaint, but expect to have nothing to do past 6pm. It's a quick-stop destination on a road trip. The hotel facilities are ancient. Our room was old and our bathroom had a perpetual stench of feces; which caused us NOT to shower. I wouldn't touch that bathroom if they paid me. The bathroom made a screeching noise that went on until 2AM (I HAVE VIDEO!) We were up and out of this place by 7 AM so we can enjoy the morning in actual Santa Barbara; albeit the additional hour drive we had to endure. I was charged a substantial amount for this room and all I was offered was a measly discount. No sleep. No shower. NOTHING. Not even an apology phone call from the Manager. I will never stay here again, nor will I ever refer family or friends anywhere near here.