Ratings based on 18 Verified Reviews

3.5 out of 5
80% of guests recommend
3.9 Room cleanliness
3.7 Service & staff
3.3 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
3 out of 5
by Andrew

This traveler left a rating score only Posted Apr 2, 2016 on Hotels
5 out of 5
Recommended
for Couples
by A verified traveler from New York

you walk out the door and you are at the first TEE, it's great!

Posted Jun 27, 2010
It was great!
4 out of 5
by A verified traveler from Poland

Beautifull surroundings of the hotel

Posted Feb 2, 2010
Very relaxing place to stay and if there are no cars available to be rented a bus stop is not far away from the hotel (you can go to Las Palmas). Nice walking path down to the bandama volcano and up to a restaurant with local delicious food.
4 out of 5
Recommended
for Everyone
by A verified traveler from Zaragoza

Lugar bellísimo y tranquilidad absoluta.

Posted Aug 29, 2017
Pros: Paisaje, tranquilidad, la gran terraza de la habitación, la piscina.
Cons: Debería mejorar el mantenimiento (lámparas fijadas a la pared justo encima de tu cabeza en la cama, mejorar la carretera de acceso (200 metros).
Location: Ubicación fabulosa en Caldera de Bandama, cráter de antiguo volcán... espectacular. Piscina, Golf, cerca Las Palmas.
Muy buen trato del personal, piscina estupenda, lugar muy bello. La experiencia de tranquilidad y belleza merece la pena. Unas vacaciones para el descanso absoluto, ... pero también cerca de la bella ciudad de Las Palmas y la excelsa playa urbana de Las Canteras. Debería mejorar el mantenimiento (lámparas fijadas a la pared justo encima de tu cabeza en la cama, mejorar la carretera de acceso (200 metros. Dicen que no se permite por entorno natural protegido,... de acuerdo, quizás no dejen asfaltar, pero no creo que nadie impida rellenar los baches con tierra y grava); no obstante, merece muchísimo la pena. Salvo esos últimos 200 metros, las carreteras en la isla están estupendas.
2 out of 5
by A verified traveler from Ed

Great location but hotel in very, very bad shape

Posted Mar 23, 2017
Pros: Nice location Nice staff
Cons: Maintenance on the buildings Ventilation Isolation Installing air conditioning Repairing the road to the hotel Man the bar by the pool
Location: Gret trekking opportunities Close to some small towns with nice places to see.
Total recommendation: 1 out of 10, only for the location CONS: 1: Ants in the beds and the bathroom and a visiting cockraoch from the drainage in the bathtub 2: The road to the hotel filled with HUGE holes and the excuse from the hotel manager being "we are not allowed to fix it since it's a nature area" although all other roads, ON THE WHOLE ISLAND are with nice asphalt. 3: The general state of the hotel with gaping holes in the walls, doorknobs missing screws, the reairs that has been done are sloppy and does not meet any kind of handyman standards. Also, in general a very moldy and damp atmosphere, and again the manager with the excuses "well the hotel is 60 years old". However, many other places on the island, and around the world, do not have these issues. 4: Too small breakfast "buffet", consisting of 2 types of cereal, 2 types of "bake-off bread" where you have 5-6 different cold cuts and some tasteless cheese to put on top. No eggs, no sausages, and the poor staff is undermanned so they cannot even hendle filling the empty jars up all the time. And they then charge you 7€ per person per day. 5: Outside barl?!? It's a non-staffed outside bar, with a very weird way to even get to the outside pool. Basically the hotel has NO activities. 6: No heating or airconditioning in the rooms so no way of adjusting the temparature 7: Old damaged beds PRO: 1: Very beautiful location 2: A nice, although very expensive, restaurant close by 3: Nice staff 4: Good and stable cleaning
1 out of 5
by Poul Erik

Posted Mar 8, 2017 on Hotels
Bestilte værelse på 36 m2 med balcon, men fik et rum på 19 m2 med lille terrasse
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 7, 2017
El hotel se encuentra en un entorno natural inigualable, la caldera de Bandama. Es mágico caminar sobre la cresta de la caldera...
Comment from Hotel Management
Mar 9, 2017 by Daniel , Hotel Management
Muchas gracias por sus comentarios, hasta pronto!
3 out of 5
by A verified traveler

Posted Oct 17, 2016 on Hotels
Estuve sólo una noche, el buffet del desayuno fue correcto, algo escaso pero la ocupación del hotel era baja.
2 out of 5
by A verified traveler

מלון נעים ונקי מתאים לחובבי גולף

Posted Oct 16, 2016 on Hotels
לקחנו את המלון שיהיה קרוב ללס פלמס. החדרים נעימים ונקיים. ארוחת הבוקר בינונית למחיר. הגישה למלון בדרך לא דרך. שילוט לא ברור לוקה בחסר. מלון
3 out of 5
by MARIA VICTORIA from LANZAROTE

Posted Jul 18, 2016 on Hotels
LAS INSTALACIONES DEL HOTEL ESTÁN BIEN. HABRÍA QUE HACER UNA REMODELACIÓN A LAS HABITACIONES QUE ESTÁN YA ANTIGUAS. YA SÉ QUE ES VERANO Y CON EL CALOR ES INEVITABLE QUE EN UN HOTEL CON JARDÍN HAYAN BICHOS, PERO NO EN LAS HABITACIONES, EN EL BAÑO , EN EL TOCADOR Y EN LA CAMA HABÍAN HORMIGAS, Y MATAMOS EN LA HABITACIÓN UNA CUCARACHA.