Ratings based on 205 Verified Reviews

2.7 out of 5
33% of guests recommend
2.9 Room cleanliness
3.1 Service & staff
2.7 Room comfort
2.4 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from Dutch Flat, CA

Lowest price in the area

Posted Feb 1, 2018
Needed a low price and Bella Vista had that. Very low quality hotel. Zero amenities. Sheets were clean.
Comment from Hotel Management
Feb 2, 2018 by Manager, Hotel Management
We are so sorry to learn that you weren't thoroughly impressed with us during your most recent stay. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with an enjoyable experience is of extreme importance to us and for that reason we are incredibly sorry that we missed the mark. We hope to earn your business on future travels so that you can see our continuous improvement.
1 out of 5
by A verified traveler

Posted Feb 1, 2018
Hotel room was not clean. There were some hairs all over the room.
Comment from Hotel Management
Feb 4, 2018 by Manager, Hotel Management
Thank you for sharing your experience with us. We appreciate the input referring to our room. I do hope you'll return so that we can surpass your expectations of service and accommodations.
3 out of 5
by A verified traveler

Posted Jan 27, 2018
Cons: Phone service.
They don't have phone service in the rooms! I left for this reason.
Comment from Hotel Management
Jan 30, 2018 by Manager, Hotel Management
We do understand that many of our guests have different needs and we try to accommodate those needs to the best of our ability. Thank you for the feedback having to do with our service. We hope to see you again and that you'll truly be impressed with our improvements.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 23, 2018
Just enough to stay for short time. Smoking room has a strong smell.
Comment from Hotel Management
Jan 25, 2018 by g, Hotel Management
We would like to thank you for your comments. We will consider options to help with designated smoking rooms. Have a great day and travel safely
1 out of 5
by A verified traveler

A Dump

Posted Dec 11, 2017
Avoid this hotel..its a real dump where hookers come to roost, and crackheads come to chill. No lights, microwave, not clean at all. Needs to be burned to the ground, never to see the light of day.
Comment from Hotel Management
Dec 15, 2017 by Manager, Hotel Management
Thank you so much for sharing your review and giving us your honest comments. We appreciate your feedback regarding our hotel. Your voice is very valuable to us and we hope you will return to experience the improvements that we are continuously making.
3 out of 5
by A verified traveler

Decent for the price in Silicon Valley

Posted Dec 9, 2017
Pros: Expedia
This is a basic hotel, with a comfortable bed and workable bathroom. TV and WiFi worked OK. It's close to shopping and restaurants, and represents a decent value for a short stay in Silicon Valley.
Comment from Hotel Management
Dec 11, 2017 by Manager, Hotel Management
Know that your voice is of tremendous importance to us. We value your business and thank you for the insight regarding our bed and wifi . Guest comments help us to recognize our strengths and improve upon our weaknesses. Thank you.
2 out of 5
by A verified traveler from Toronto

Posted Nov 24, 2017
Terrible bath tub,dirty room and horrible stuff.no room service at all
Comment from Hotel Management
Nov 26, 2017 by Manager, Hotel Management
I'm thankful that you took the time to share your feedback. We are always striving to improve our offerings and that is why your comments are so important. Thank you for sharing your feedback pertaining to our service and the condition of your room. We hope you'll return someday to see how we continue to grow thanks to valuable guest feedback.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 22, 2017
Cons: It doesn't have a center room light, there are only sleeping light.
It's good over all. the staffs are nice, but my room doesn't have enough light.
Comment from Hotel Management
Nov 22, 2017 by Manager, Hotel Management
Guest satisfaction is top priority at our hotel. For that reason we truly appreciate your comments regarding our room. Please do come see you again soon!
2 out of 5
by Heath

Not horrible but not very good either.

Posted Nov 18, 2017 on Hotels
Decently clean, but beds were not very good and could not get a towel and wash cloth for each person any of three days we were there. Phone did not work and pool was out of service. Check in and out was fine and location decent.
5 out of 5
Recommended
for Everyone
by A verified traveler from san jose, california USA

had all that I needed. washer dryer. microwave,ice

Posted Nov 14, 2017
Pros: everything
Cons: you can not improve perfection
Location: smack dab in the center of silcon valley. what can be better
has everything a person can want & need. refrigerator, ice,washer, dryer.vending machine, Walgreen across the street, shopping close by
Comment from Hotel Management
Nov 15, 2017 by Manager, Hotel Management
On behalf of our entire staff - It was our pleasure to provide you such a wonderful experience. We would love to see you back on your next trip to the area!