Ratings based on 1,542 Verified Reviews

3.7 out of 5
76% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Grover Beach, Ca

Nice Hotel

Posted Sep 22, 2017
It right next to the freeway and only 2 minutes from Magic Mountain. Room was clean and a good size. Pool was headed and clean. The Free Breakfast had a nice variety of options
Comment from Hotel Management
Sep 24, 2017 by manager , Hotel Management
Dear Cory, Thank you for your feed back we our so happy you enjoyed your stay with us and hope to see you again!
4 out of 5
Recommended
for Everyone
by A verified traveler from Fresno, CA

Posted Sep 22, 2017
Pros: Well maintained and close to the theme park.
Location: Santa Clarita is beautiful, and being right around the corner from Six Flags, the hotel is ideally placed.
Just off of the I-5, the hotel was clean and in order, the staff friendly and helpful, and there was even a small gym open 24/7 two doors down from ours. I would definitely recommend for visits to Magic Mountain.
2 out of 5
by A verified traveler from Valencia

Nice hotel and facilities, great staff but noisy

Posted Sep 21, 2017
Pros: Look and feel (except the noise) Staff
Cons: Acoustic issolation for the rooms
Location: Six Flags Magic Mountain across the street
The Hotel itself and the facilities are great, free breakfast offered, clean rooms, clean dining room, everything looks great. The only thing they cannot help is the terrible noise due to Hotel location. Situated right next to the freeway, in an area where cars and trucks traffic the area in full speed, makes it unbearable. You cannot escape the hellish noise anywhwere on the premises, including your room and bathroom. Despite it's new built, good beds, clean rooms and attentive staff, not a great place to stay if you intend to have any kind of sleep day or night.
Comment from Hotel Management
Sep 21, 2017 by Manager , Hotel Management
Dear Mihai, Thank you for taking the time to review your stay with us. We our in the final planning stages for renovation we will be addressing the freeway noise during that time. We our happy you enjoyed the rest of our amenities we have to offer and hope to see you again!
4 out of 5
Recommended
for Everyone
by A verified traveler from Kelowna BC

So close to Six Flags Magic Mountain

Posted Sep 20, 2017
We could see the Park from our door. The breakfast was so filling didn't have to eat at the park. Late check in went well friendly staff great experience.
Comment from Hotel Management
Sep 21, 2017 by Manager , Hotel Management
Dear Greg, Thank you for your feed back we our happy to know we filled your belly up before heading out and we hope to see you again soon!
2 out of 5
by A verified traveler

Posted Sep 12, 2017
Right next to hightway, very noisy, not shown in the photos of this place, rooms are in a motel setup i.e. outside access.
Comment from Hotel Management
Sep 16, 2017 by manager, Hotel Management
Dear Guest, Thank you for your feed back please accept our apologies for the issue you encountered we do have log cabin like rooms close to the highway. We do provide earplugs for those that may be more sleep sensitive or rooms further away from the high way. We hope to earn your business in the future.
2 out of 5
by A verified traveler

Uncomfortable nights sleep

Posted Sep 8, 2017
So the hotel is right off of a parkway and you can hear the traffic and cars from your room. The good thing is I couldn't hear the traffic from the bed. Just when I was in the bathroom. Our bad experience started as soon as we got to our door. In order to open it, we had to fight the door, every time. For some reason it just seemed to get stuck. The room itself smelt funny and looked clean until as walked around in it and noticed the bottom of our feet were black. There was no hot water to take a shower which I found super inconvenient. The air conditioner worked well if you put it on super low but then the bed itself was so uncomfortable my back hurt the entire time. Spend your money elsewhere. This wasn't worth it.
Comment from Hotel Management
Sep 14, 2017 by manager, Hotel Management
Dear Nik, Thank you for your feed back regarding your stay please accept our apologies for the issues you encountered. We always strive to provide excellent service and sorry we missed our mark. I will share your concerns with our staff to make improvements.
3 out of 5
by A verified traveler from san diego

Convenient, room wasn't to best western standards

Posted Sep 7, 2017
Location good, pool was nice, hot was yellow and dirty. Bed were fine and clean linens. The carpet was very dirty and stained all over. Felt dirty to was on. Ant everywhere but this can happen anywhere.
Comment from Hotel Management
Sep 9, 2017 by Manager , Hotel Management
Dear Gabe, Thank you for your feed back please accept our apologies for the issue you encountered. I will share your concerns with the staff to make correction and improvements.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 5, 2017
Corners of bedroom and more noticeably the bathroom areas show age and wear, slightly dingy, but I just accept that its a busy hotel with high turnaround near Magic Mountain at a great value. Overall, room was clean and tidy and were comfortable accomodations with good AC after a long hot day. Front desk staff was very friendly and accomodating to early checkin.
Comment from Hotel Management
Sep 14, 2017 by Manager , Hotel Management
Dear Guest, Thank you for you feed back I'm glad we meet your expectations and found your room clean and tidy. I will sure your comments with our team.
5 out of 5
Recommended
for Everyone
by A verified traveler from Porterville, CA

Nice hotel, really close to Magic Mountain

Posted Sep 2, 2017
I really liked how close it was to six flags magic mountain. The staff was really nice. The room was very cozy. And they had a really great free breakfast, great variety.
Comment from Hotel Management
Sep 3, 2017 by Manager, Hotel Management
Dear Livy, Thank you for your wonderful review we our so happy that you enjoyed your stay. Our team looks forward to seeing you again!
1 out of 5
by A verified traveler from Phoenix

Across the street from six flags

Posted Aug 28, 2017
When we checked in staff was unfriendly and had a dull attitude. When we got to the room our key to door didnt work and had to wait for another. Once inside the room the carpet was filthy, the sheets and towels were dirty which is unacceptable. When I went to the front desk to complain and get a refund they didn't offer to fix it and I was to they guess they could let me cancel with no charge?!! Do not go here it's a tiny step up from a roach motel.
Comment from Hotel Management
Aug 31, 2017 by manager, Hotel Management
Dear Jessica, Thank you for your feed back please accept our sincere apologies for the issues you encountered. I will share you concerns with our staff for training purposes.