Ratings based on 101 Verified Reviews

4.4 out of 5
90% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by Angela

Spacious and Nice

Posted Apr 19, 2017 on Hotels
We really had a nice stay. It was Easter and with the BIG beautiful kitchen, I was able to make supper for all of us. We sat down and all enjoyed a nice meal together. Then enjoyed the peace and quiet neighborhood.
Comment from Hotel Management
Apr 22, 2017 by Brad Cleveland, Hotel Management
Good afternoon Angela, I am glad that you had a wonderful meal with you family during Easter. I am happy to know that you enjoyed your recent stay with us at the Residence Inn in Santa Clarita. We hope that your family and yourself will consider us again for any future travels you may have. Thank you again, Justin DeGuzman Lead Supervisor
2 out of 5
by Leon

Animal Allergy sensitive people beware.

Posted Apr 7, 2017 on Hotels
If anyone has any allergies to animals avoid this hotel. Most hotels designate sections of their hotel to animals, but every room on every floor is animal friendly and my asthma became ignited in my room. They had no information about animals on their web page so I really believed that that meant animals were not allowed. I learned my lesson, call the hotel if there is nothing listed about animals on the web. I am sure if you have an animal staying with you, you would love this place, but if you have any sensitivity to animals avoid coming here.
Comment from Hotel Management
Apr 11, 2017 by Brad Cleveland, Hotel Management
Good afternoon Leon, We'd like to apologize if our webpage is difficult to navigate, and not as clear on our pet policy. I will take a look at it for further details. I will also talk to the appropriate members to make sure this matter gets resolved. Best regards, Justin DeGuzman Lead Supervisor
5 out of 5
Recommended
for Everyone
by A verified traveler from downtown LA

AMAZING Hotel

Posted Feb 13, 2017 on Orbitz
Pros: LOVED everything! Location is in a breathtaking area. The Staff is #1!
Location: Located within walking distance to many restaurants.
This Residence Inn is the perfect example of Marriott as the best in hospitality. The Studio was roomy and clean. Bed was super comfortable. TV had access to Netflix and YouTube and many more channels to enjoy for free! Breakfast was SUPERB. The staff in that kitchen at comp breakfast buffet are amazing! LOVE THIS HOTEL!
Comment from Hotel Management
Feb 16, 2017 by Brad Cleveland , Hotel Management
JC, Thank you so much for taking the time to share with us about your recent stay at the Residence Inn Santa Clarita. We are glad to hear you had an amazing experience and we look forward to seeing you during your future travels to the Santa Clarita area.
5 out of 5
by Hector

Posted Jan 13, 2017 on Hotels
Comment from Hotel Management
Jan 30, 2017 by General Manager, Hotel Management
Hector, We appreciate your feedback and look forward to seeing you in the future if your travels bring you back to Santa Clarita. Delene Dennis Operations Manager
5 out of 5
by KAYLA

Posted Jan 1, 2017 on Hotels
Comment from Hotel Management
Jan 3, 2017 by General Manager, Hotel Management
Kayla, Thank you for your positive feedback in regards to your recent stay at the Residence Inn Santa Clarita Valencia.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 29, 2016 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler

Staff was very polite and friendly.

Posted Oct 29, 2016 on Orbitz
Pros: The 2 bedroom suite was very nice, a fold out couch in the living room too. A very generous kitchen. It was all we could have asked for.
When we asked to check in early they were very accommodating.
Comment from Hotel Management
Oct 30, 2016 by Brad Cleveland , Hotel Management
Thank you for your feedback in regards to your recent stay at the Residence Inn Santa Clarita. We are glad to hear that you enjoyed your stay and we look forward to seeing you when ever travels may bring you back to the area!
5 out of 5
by A verified traveler

Posted Sep 27, 2016 on Hotels
Comment from Hotel Management
Oct 3, 2016 by General Manager, Hotel Management
Thank you for your feedback in regards to your recent stay at the Residence Inn Santa Clarita. We look forward to seeing you during your future travels to the area!
3 out of 5
by A verified traveler

Posted Aug 19, 2016
Pros: Location
Cons: Replaced the AC
Location: Ok
AC to loud we could not sleep well., this it is enough, to reject the hotel
Comment from Hotel Management
Aug 21, 2016 by Brad Cleveland , Hotel Management
Traveler, Thank you for your feedback in regards to your recent stay.As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our apology for AC noise.We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue. Thank you once again for your feedback and we look forward to serving you again when ever travels may bring you to the area.
5 out of 5
by A verified traveler

Posted Aug 12, 2016 on Hotels
Comment from Hotel Management
Aug 15, 2016 by General Manager, Hotel Management
Thank you for your feedback in regards to your recent stay at the Residence Inn.