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Reviews of Airone Hotel

2 out of 5
Airone Hotel
Via Santa Croce 557, Venice, VE

Reviews

6.0
Rating 10 - Excellent. 43 out of 366 reviews" "
Rating 8 - Good. 97 out of 366 reviews" "
Rating 6 - Okay. 100 out of 366 reviews" "
Rating 4 - Poor. 66 out of 366 reviews" "
Rating 2 - Terrible. 60 out of 366 reviews" "

6.4/10

Cleanliness

6.6/10

Staff & service

6.0/10

Amenities

5.4/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

2/10 Terrible

Anas

Stayed 1 night in Jan 2024

4/10 Poor

Gurinder

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

4/10 Poor

Eduardo

Disliked: Property conditions & facilities
The room conditions were meh at best. The door wasn’t able to be opened from the inside without the key. Meaning if you took the key with you and someone was still inside the room, they would be locked in even if the door itself wasn’t locked. Check in was done at the hotel next door which wasn’t a problem. The staff next door was nice though. If I was able to open the door without a key from the inside I’d give it a 3/5. Cheap room. Wasn’t able to use the TV, view was blocked by the platform ir was on. Only 1 useable outlet in the room. The other outlet was needed for the AC which couldn’t keep the room as cool as I would have liked. Location was great near the grand canal, super close to the train station. Shared bathroom wasn’t a problem for us. And the restroom was clean. Pretty much what was expected. But hate that we couldn’t open the door from the inside without the key. Door would open from the outside no problem without the key, if unlocked.
Stayed 1 night in Aug 2023

8/10 Good

Feng, San Antonio

Stayed 1 night in Jul 2023

2/10 Terrible

Amanda

Traveled with group
Disliked: Cleanliness, property conditions & facilities
It was hot and there was no AC. We had to open the window and had mosquitos eat us alive all night long. The sink only had hot water. The WiFi did not work at all. The place smelled and was very grungy and dirty.
Stayed 1 night in May 2023

2/10 Terrible

Peter

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

2/10 Terrible

Antranig

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Will never go Airone Hotel again. The cleanliness was very bad, floor, desks, sheets and blankets. The WiFi is not working most of the time. There's no thermometer for the heather, night time is too hot, my son couldn't sleep on his bed next to the radiator. There's no telephone to contact the reception. There's no kettle and glasses to drink a coffee, even the coffee machine in the lobby wasn't working.
Stayed 4 nights in Feb 2023

6/10 Okay

Lixi

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Pro: Location. Very close to bus station and ferry terminal. Clean. Cons: Dated; no air conditioning, while opening the window mosquitoes come in.
Stayed 1 night in Oct 2022

10/10 Excellent

TINA

Stayed 4 nights in Oct 2022

2/10 Terrible

Alaa

Stayed 1 night in Aug 2022

8/10 Good

Muayad

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

Armine

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked this hotel and especially the location !!!I will be back!!!
Stayed 1 night in May 2022

8/10 Good

Casey

Stayed 2 nights in May 2022

8/10 Good

Christian, Las Vegas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to central station
Stayed 2 nights in Apr 2022

4/10 Poor

MOHAMED

Stayed 1 night in Feb 2022

6/10 Okay

Vyshnavie

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Positive : Excellent Location in Venice. few mins walk from the railway station as well as the main bus stop. Great base to explore Venice and its just in front of the grand canal. Check-in was as stated, need to check in at different hotel and they give the keys to this one Very cheap for a room in Venice Room : The room decor is really really dated, it felt like we have gone back in time. We had asked for the double room, but it was a room with two single beds attached to make a double bed, but it was kept creating a gap in the middle. The bathroom was really small and it was very tight to move around. You wont be able to use the toilet if another one is using the shower. As the other reviews have stated, the hotel has been neglected and it shows the age, which makes a holiday a little depressing, but if dont mind this and looking for value for money, this is a rare find.
Stayed 2 nights in Sep 2021

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

10/10 Excellent

dr patrick a

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location and good value
I was lucky and got a room overlooking the Grand Canal. I suspect there are about 20% of rooms that do this. This made up for the fact that the facilities are old and tired. They were perfectly clean and comfortable enough and the location is spot on. I parked in free parking in Mestre and took the tram into Venice.
View from the room
Stayed 2 nights in Sep 2021

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amzing location
Stayed 2 nights in Aug 2021

6/10 Okay

Zoltan

Disliked: Property conditions & facilities
Stayed 1 night in Feb 2020

10/10 Excellent

Asta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

ELLIOT

Traveled with family
Liked: Cleanliness, staff & service
Necesita camas mas comodas
El servicio excelente,cerca del tren pero el cuarto muy old fashioned camas duras incomodas, pero para una noche esta bien!
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value in Venice
Having been to Vence previously, we know it is difficult the find anywhere good on a budget. This place fits the bill, comfy, excellent location, large room, easy checkin. The room we stayed at was in a seperate building a couple of doors up from the hotel - not uncommon in Venice. We had some mosquito issues at night, bring repellent. Recommend and very good value we would stay again.
Stayed 2 nights in Sep 2019

6/10 Okay

Nevila

Liked: Cleanliness
Stayed 2 nights in Nov 2019

6/10 Okay

vincent

Venice
Hard to locate, and it was a walk up
Stayed 1 night in Oct 2019

8/10 Good

Pat, Calgary

Traveled with family
Liked: Cleanliness, staff & service
We did have a private bathroom which was much appreciated. Our room faced the canal, so perfect view. Great overnight stay
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Booked last minute and got a small room. The location is perfect as it is just 5 minutes from Central Venice Station. Also, the view out of the window was amazing. The room and bed was small and not enough for 2 people. Good interior though.
Stayed 1 night in Oct 2019

10/10 Excellent

Pat, Calgary

Traveled with family
Liked: Cleanliness, staff & service
The location of the Airone Hotel is fantastic.....so close to all types of travel amenities including those required for cruise port and airports. This is an older building but I found it to be clean, well-kept and having reasonable pricing. The desk staff were superb, especially the gentleman who handled our registration!! He was extremely pleasant, accommodating and knowledgeable to any questions we had regarding our stay and info on methods of travel in the area. Personally, I would definitely stay at the Airone Hotel again when going on a cruise out of Venice.
Stayed 1 night in Oct 2019

8/10 Good

Dan, Gatineau, Canada

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good deal, great location. Breakfast cheap but not worth more
Stayed 2 nights in Sep 2019

4/10 Poor

angelia

Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty rooms but O.K. for overnight’s stay
The location was ideal & convenient to move around in Venice for a night stay with a substantial breakfast at 5 Euro. My family of 5 were given room no.22 which had an aircon that wasn’t working well but face the pretty canal view. The other disgusting bathroom was room no.2 overlooking the other hotel windows. The 2 rooms were dirty, cramp & only a bed sheet was given as a blanket!! Stay here if you are on budget or overnight stay.
Stayed 1 night in Sep 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This doesn't like as a hotel, but a residence.
Stayed 1 night in Sep 2019

6/10 Okay

Luisa Salas

Great location to stay in Venice
We only stayed for a night and this hotel is nothing to right home about. A/C And hot water worked. Location is perfect!
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveler

Traveled with family
Liked the location No breakfast and no information about ir on the reservation
Stayed 2 nights in Jul 2019

6/10 Okay

Dean

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Shared bathroom.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Stayed 2 nights in Jun 2019

6/10 Okay

Mary

Traveled with partner
Disliked: Amenities
The hotel was very easy to find and you checked in exactly as indicated. Close to the buses and train station great for connections. No elevator so carrying heavy luggage could be a struggle for some. A extra tax was charged. The internet didn't work well in the room but did in the lobby.
Stayed 2 nights in May 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conviently located Clean fluffy towels Room facilities include bath/shower, fridge, flat screen TV. Helpful friendly staff. Optional breakfast Steep stairs (no lift)
Stayed 1 night in Mar 2019

10/10 Excellent

Cristian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Increíble!!!
Everyone in the staff was so incredibly friendly and helpful they were really the highlight or our Italian vacation! I would definitely come back here!
Stayed 1 night in Mar 2019

6/10 Okay

Erik

Liked: Cleanliness, staff & service, property conditions & facilities
The location is ideal and the staff are wonderful, the bed was not so good and the internet does not excist I the rooms. There are only 2 shared bathrooms if you do not have one in your room. I would stay again for the location and staff, but not if I needed to work.
Stayed 2 nights in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
The staff was awesome. The canal view room did not have working ac or tv and was tiny. The room without a canal view was larger and everything worked. However it was conveniently close to the bus transportation, etc. and was quiet/safe.
Stayed 1 night in Sep 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Preoare youself to carry luggage thru many stairs
Te reason I chose this hotel was the close location from Venice train station but realized that it was true to be close to the train station just 5 minute walk but across the water where no taxi service available that we had carry our 3 luggage through not only all of many stairs in Venice but the stairs in the building that has no elevator. Compare the price it was okay to stay.
Stayed 2 nights in Oct 2018

10/10 Excellent

Sergey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

BeisbaneRob, Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and value for money. Handy to some nice restaurants and train station. No need to carry heavy luggage over many bridges.
Stayed 1 night in Sep 2018

6/10 Okay

xiaoling

Stayed 3 nights in Aug 2018

6/10 Okay

Verified traveler

The hotel is best location
Stayed 2 nights in Aug 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

8/10 Good

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

6/10 Okay

Verified traveler

Stayed 2 nights in Jul 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
The location of the hotel and the customer service is good but my overall rating is Fair because you actually check in at the nearby hotel and the carpet going up the stairs is not clean.
Stayed 1 night in Jun 2018