Ratings based on 1,060 Verified Reviews

4.2 out of 5
92% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Arlington, VA

Excellent Location

Posted Oct 10, 2017
Excellent hotel if you are arriving in or leaving from Venice, as it is very close to the Piazzale di Roma, where the airport buses arrive. Also close to the train station. But, like many hotels in Venice, it is noisy, with restaurants all around it. If you stay there, ask for an upper floor, as they are quieter.
Comment from Hotel Management
Oct 12, 2017 by Front Desk, Hotel Management
Dear guest, We thank you very much for your nice review, it is a high satisfaction for us to know our guests had a pleasant stay in our hotel. We are working very hard to improve our service and make it worth it for everybody who chooses our hotel. We really hope you will come back to visit us again in the future. Best regards,
3 out of 5
by A verified traveler

SMALLEST HOTEL ROOM I HAVE EVER SEEN

Posted Oct 10, 2017
The hotel was average and unexceptional except for the ridiculous size of the room.
Comment from Hotel Management
Oct 12, 2017 by Front Desk, Hotel Management
Dear Guest, First of all we would like to apologize to you for not being able to fulfill your expectations, we are working very hard to offer a pleasant stay in our hotel to all our guests. We thank you very much for your review, it will definitely help us improve our service and we hope to have the chance to have you back as our guests anytime you wish. Best regards,
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent hotel on the canal

Posted Oct 5, 2017
Hotel close to people mover. Especially for those going on a cruise. Great restaurants close by
Comment from Hotel Management
Oct 8, 2017 by Front Desk, Hotel Management
Dear guest, We thank you very much for your nice review, it is a high satisfaction for us to know our guests had a pleasant stay in our hotel. We are working very hard to improve our service and make it worth it for everybody who chooses our hotel. We really hope you will come back to visit us again in the future. Best regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from Pennsvlvania

Extremely convenient to everything!

Posted Oct 4, 2017
Lovely quiet comfortable room with canal views one bridge away from ATVO bus to Marco Polo Airport and Vaparetto to Grand Canal. Staff extremely helpful. Good breakfast for 3Euro. Could not have provided 2 seniors better access to all of Venice. We followed the maps they provided and walked everywhere. We had 6:55 AM flight out of Venice so taking 4:20 A.M. ATVO bus to M.P. Airport was so easy. Will definitely stay here again.
Comment from Hotel Management
Oct 5, 2017 by Front desk, Hotel Management
Dear guest, We thank you very much for your nice review, it is a high satisfaction for us to know our guests had a pleasant stay in our hotel. We are working very hard to improve our service and make it worth it for everybody who chooses our hotel. We really hope you will come back to visit us again in the future. Best regards,
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 3, 2017
Very helpful staff, great location. I loved all the glass light fixtures throughout the hotel.
Comment from Hotel Management
Oct 5, 2017 by Front desk, Hotel Management
Dear guest, We thank you very much for your nice review, it is a high satisfaction for us to know our guests had a pleasant stay in our hotel. We are working very hard to improve our service and make it worth it for everybody who chooses our hotel. We really hope you will come back to visit us again in the future. Best regards,
3 out of 5
by A verified traveler

Posted Sep 25, 2017
Pros: Hotel staff was helpful and knowledgeable with bus train schedules. Turning in the key upon leaving the hotel was convenient also.
Cons: Shower curtain on bathtubs.
The hotel was conveniently located. There could have been better signage on the street indicating that the door to the hotel was at the rear of the building. The hotel was nice enough but the shower/bath situation was uncomfortable and inconvenient...no shower curtain. We had to take a "sitting shower" in the tub using a hand-held nozzle which still caused a mess of water on the bathroom floor.
Comment from Hotel Management
Oct 8, 2017 by Front Desk, Hotel Management
Dear guest, We thank you very much for your nice review, it is a high satisfaction for us to know our guests had a pleasant stay in our hotel. We are working very hard to improve our service and make it worth it for everybody who chooses our hotel. The property is working on a solution for the shower curtains and we regret you had to have a bad experience while taking a shower. We really hope you will come back to visit us again in the future. Best regards,
4 out of 5
Recommended
for Everyone
by A verified traveler from New River Valley VA

Very close to airport transfer drop off point.

Posted Sep 24, 2017
2 minute walk from drop off point to hotel. Over if you canals which were difficult steps to manage with a 50 pound suitcase. Rooms are small but adequate, bathrooms clean. Excellent breakfast for €3. Has an elevator and will keep your suitcase while you tour for the day. With in walking distance to light rail which will take you to cruise ship terminal. Water taxi will pick you up very close to hotel. Lots of restaurants in the area.
Comment from Hotel Management
Oct 12, 2017 by Front Desk, Hotel Management
Dear guest, We thank you very much for your nice review, it is a high satisfaction for us to know our guests had a pleasant stay in our hotel. We are working very hard to improve our service and make it worth it for everybody who chooses our hotel. We really hope you will come back to visit us again in the future. Best regards,
4 out of 5
Recommended
for Everyone
by A verified traveler from Canada

View of the river

Posted Sep 22, 2017
Pros: We could leave our luggage (arrived early). staff at front were exceptionally friendly. No concerns
Cons: The maids were cleaning other rooms while we were still sleeping and they were very loud (around 7/8am). Visitors need their rest.
Location: Everything was within walking distance. Bus terminal, train station, Piialto Roma
Close to main bus terminal and about 15m away from F. S. Novella train station. Great hotel and friendly staff.
Comment from Hotel Management
Oct 8, 2017 by Front Desk, Hotel Management
Dear guest, We thank you very much for your nice review, it is a high satisfaction for us to know our guests had a pleasant stay in our hotel. We are working very hard to improve our service and make it worth it for everybody who chooses our hotel. We really hope you will come back to visit us again in the future. Best regards,
4 out of 5
Recommended
for Everyone
by A verified traveler from Leicester

Great location, clean and friendly

Posted Sep 3, 2017
Pros: Friendly and helpful staff, clean throughout.
Cons: Shower curtains in bathroom.
Location: All major attractions within 40 min walk.
Good location away from centre of Venice, easy walking distance to all major attractions. Water taxis , Gondola available nearby.
Comment from Hotel Management
Sep 3, 2017 by Irina R., Hotel Management
Dear Sir, we thank you very much for your review, we are glad we've managed to offer you a nice stay in our hotel and we are hoping you will come back to visit us again in the future. Best regards, Front desk
4 out of 5
Recommended
for Everyone
by A verified traveler from toronto canada

Fantastic location and very comfortable clean hote

Posted Sep 2, 2017
Good location when arriving to Venice and leaving. Nice hotel - clean and comfortable.
Comment from Hotel Management
Sep 3, 2017 by Irina R., Hotel Management
Dear Sir, we thank you very much for your review, we are glad we've managed to offer you a nice stay in our hotel and we are hoping you will come back to visit us again in the future. Best regards, Front desk