Ratings based on 247 Verified Reviews

4.2 out of 5
92% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Tallahassee

Comfortable hotel. Fun decor, and excelle service

Posted Aug 5, 2017
Convenient to work for me. Small boutique hotel, so not dealing with the masses of people at the larger places. Very good breakfast bar, 6:00 PM apretivo and nice rooftop terrace. Decor is fun/funky. Rooms are clean and bed was comfortable, though pillows are a little firm. Given that I was there during a heat wave of temperatures between 100-106, the AC was a true joy! I've stayed here before and will likely stay again. PS: My room had a wonderful full-length mirror on the door of the wardrobe, but nothing over the vanity/desk, making hair styling a bit of a challenge.
4 out of 5
Recommended
for Everyone
by A verified traveler from Dubai

The rooms are nice but not practical

Posted Jul 29, 2017
Pros: the staff, the location and the reception area
Cons: I have mentioned it above
Location: not far away from the center
The hotel looks very nice and the staff is friendly. we liked their breakfast and the soft drinks they offer all day long at the reception. at the beginning, we even liked the rooms but discovered that maybe the designer never stayed in them as a guest. there was a very small cupboard looked nice but had very little space to hang our cloths and the bathroom had no space to put our toiletries and other staff. with a shelf or more in the bathroom and a different cupboard the rooms will become much more practical
4 out of 5
Recommended
for Everyone
by A verified traveler from Kingston, Jamaica

A Traditional Hotel with a Modern Touch

Posted Jul 2, 2017
The Hotel Home Florence is a unique boutique hotel not too far from the main sights of downtown. Most major sights were with 10 to 15 minutes walk. The room was very clean and blended both traditional and modern touches. I found the WiFi a bit less than reliable though, and lunch and dinner options at the hotel lacking. The staff was very helpful and pleasant and the rooftop bar/lounge area was small but had excellent views of Il Duomo and other major city sights. Great hotel if you want to discover Florence!
Comment from Hotel Management
Aug 3, 2017 by M. Aro - Resident Manager, Hotel Management
Dear Dominic , Thank you for taking the time to share your experience and to post your photos, your feedback is very important for all the team. Whilst we're pleased that you enjoyed our location and our breakfasts offering. Thank you for choosing us, we look forward to welcoming you back again. Best wishes, M. Aro - Resident Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from NL Canada

Very nice hotel close to everything in Florence.

Posted May 21, 2017
Pros: Roof top deck was truly amazing.
Cons: Can't think of a thing.
Location: Great location 10 to 20 min walk to everything.
From the time we checked in at the front desk to having the workings of the hotel explained to being taken to our room and shown the roof top deck the staff were always wonderful . Called cabs suggested restaurants booked reservations . There wasn't anything the didn't do to make our stay a pleasant experience.
Comment from Hotel Management
May 22, 2017 by M. Aro - Resident Manager, Hotel Management
Dear wedding, thanks so much for you kind words, we are happy to know that you liked yourstay with us, our location and staff, we hope to welcome you soon back in Florence, kind regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from Canada

Beautiful , comfortable and convenient hotel.

Posted May 19, 2017
Absolutely wonderful experience. Booked into 7 rooms for a family event and everyone enjoyed the hotel. If I could change anything it would be the shower. Can't seem to figure out how to keep water off the bathroom floor in European bathrooms! Quaint rooftop terrace allowed us to celebrate into the night with a stunning view of Florence!
Comment from Hotel Management
May 22, 2017 by M. Aro - Resident Manager, Hotel Management
Dear Family, we are happy to know that you all liked your stay with as at Hotel Home Florence, we really hope to welcome you for your next stay in Florence, greetings from all the staff,
3 out of 5
by A verified traveler from Yorkshire, UK

Good location

Posted May 7, 2017
Pros: The staff were lovely - on arrival the receptionist showed us a map of Florence and explained where everything was. Breakfast waitress great too.
Cons: facilities in the room
Location: Good location for all the sights. Short walk into the city centre, and over the river to the viewpoint at Piazzale Michelangelo
The staff were excellent and couldn't have been more helpful, and the location was good - very quiet but a short walk into the city centre. The room left a bit to be desired, especially as it was supposed to be 'deluxe'. There was nowhere to sit, other than the bed, the storage space was only two small drawers, which for 2 adutlts staying 5 nights was nowhere near enough. Every other hotel of this standard I've stayed in before provides at least body lotion or conditioner, but here we only got bottles of shampoo/shower gel, and the mini bar was a joke. In a double room there were 2 bottles of water (which at least were complimentary), 1 bottle of orange juice, 1 small bottle of Prosecco and 1 bottle of beer. Breakfast could be a bit of a bun fight as well. Although the food was nice, seating was strange - a big breakfast bar that you all sat round, with totally impractical seats, or a couple of small tables. Room decor was modern minimalist and all white, which was fine if a bit stark. However this showed up the foot marks on the bathroom floor and it looked a bit scruffy.
Comment from Hotel Management
May 22, 2017 by M. Aro - Resident Manager, Hotel Management
Dear Maggie, We would like to thank you for not only choosing to stay with us, but also for your precious time giving your feed back. We are sorry that your stay was not to your satisfaction and that we could not come up to your expectations. We would very much like to have the opportunity to have you stay at Hotel Home again and to ensure that the second time would be a real excellent experience for you.
5 out of 5
by margaret

Great place

Posted May 4, 2017 on Hotels
Excellent in every category. The staff was wonderfully helpful
Comment from Hotel Management
May 22, 2017
Dear margaret, It was a pleasure receiving your positive feedback. We are very happy that you have enjoyed our location, your room and appreciated the helpfulness of our staff. Thank you very much for praising all our hotel services. Thank you very much once more for your great review. We look forward to welcoming you back for many more lovely stays with us. With best regards, M. Aro - Residwnt Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Ontario, Canada

Great Stay!

Posted May 2, 2017
Pros: Location, staff, comfort, breakfast
This was a great hotel! The location was close enough to walk with luggage from the train station and was very easy to find as it is on the main street of Verona. It was also very close to historic Verona with all the sights. The hotel is very modern and our room was really nice (best mattress we had on vacation!)! The breakfast was also very nice!
Comment from Hotel Management
May 22, 2017 by M. Aro - Resident Manager, Hotel Management
Dear Melissa, thanks for your feedback, we suppose you made some mistake with your feedback, we are located in Florence, we invite you to come and visit us for your next stay in Florence, kind regards,
5 out of 5
by Jane

Posted Apr 29, 2017 on Hotels
Comment from Hotel Management
May 3, 2017
Dear Jane, thanks so much for you fantstic feedback, we re looking forward to see you soon back. Best regards, M. Aro - Resident Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Lovely, confortable hotel

Posted Apr 18, 2017
Friendly helpful staff. Gentle, easy walk into centre of Florence. Good breakfast.
Comment from Hotel Management
May 3, 2017 by M. Aro - Resident Manager, Hotel Management
Dear Guest, First of all we would like to thank you for sharing your recent Florence experiences when staying at Hotel Home Florence. It was a pleasure reading that you have enjoyed our breakfast, as well as the concierge service and friendliness provided by our staff. We hope to have the opportunity to welcome you back again to our hotel. With best regards,