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INATEL Flores

Photo gallery for INATEL Flores

Primary image
Outdoor pool
Outdoor pool
Outdoor pool
Balcony

Overview of INATEL Flores

INATEL Flores

3.0 star property

4.5/5 Wonderful

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Restaurant
Map
Zona Do Boqueirao, Santa Cruz das Flores, 9970-390

Explore the area

  • AirportFlores Island (FLW)2 min drive
  • Popular LocationReserva Florestal Natural do Morro Alto e Pico da Se19 min drive
  • Popular LocationReserva Florestal Natural das Caldeiras Funda e Rasa59 min drive

Room options

About this area

Santa Cruz das Flores

Located in Santa Cruz das Flores, INATEL Flores is in the mountains and on the waterfront. The area's natural beauty can be seen at Reserva Florestal Natural das Caldeiras Funda e Rasa and Reserva Florestal Natural do Morro Alto e Pico da Se.

What's nearby

  • Reserva Florestal Natural do Morro Alto e Pico da Se - 19 min drive
  • Reserva Florestal Natural das Caldeiras Funda e Rasa - 59 min drive

Getting around

  • Flores Island (FLW) - 2 min drive

Restaurants

  • Restaurante O Moleiro - 9 min walk
  • E'legal - 10 min walk
  • Restaurante Macau - 10 min walk
  • Café Aeroporto - 11 min walk
  • Hotelcafé - 13 min walk

About this property

INATEL Flores

3-star hotel on the waterfront
Consider a stay at INATEL Flores and take advantage of a free breakfast buffet, a terrace, and a garden. The onsite restaurant, Restaurante Inatel, features Mediterranean cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as an arcade/game room and laundry facilities.
Other perks include:
  • An outdoor pool
  • Free self parking
  • A front desk safe, smoke-free premises, and an elevator
  • Tour/ticket assistance, free newspapers, and luggage storage
Room features
All guestrooms at INATEL Flores offer thoughtful touches such as air conditioning, in addition to amenities like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with showers and bidets
  • TVs with cable channels
  • Daily housekeeping and desks

Languages

English, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Clean & Safe (Portugal)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Restaurante Inatel
  • Bar

Things to do

  • Arcade/game room
  • Fitness center
  • Outdoor pool

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower

Entertainment

  • Cable/satellite channels
  • TV

More

  • Desk
  • Safe
  • Soundproofing

More properties to consider

See similar properties

Policies

Check-in

100% of travelers were happy with check-in
Check-in from 4 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
The property is closed during November and March.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 16.0 per night

Property payment types

Important information

Optional extras

  • Rollaway bed fee: EUR 16.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Property is also known as

INATEL Flores
INATEL Flores Hotel
INATEL Flores Hotel Santa Cruz Das Flores
INATEL Flores Santa Cruz Das Flores
INATEL Flores Hotel
INATEL Flores Santa Cruz das Flores
INATEL Flores Hotel Santa Cruz das Flores

Frequently asked questions

Does INATEL Flores have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at INATEL Flores?

As of Sep 26, 2022, prices found for a 1-night stay for 2 adults at INATEL Flores on Oct 19, 2022 start from $98.9, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is INATEL Flores pet-friendly?

No, pets are not allowed at this property.

How much is parking at INATEL Flores?

Self parking is free at this property.

What time is check-in at INATEL Flores?

Check-in is from 4 PM - midnight.

What time is check-out at INATEL Flores?

Check-out is at noon.

Where is INATEL Flores located?

Situated on the waterfront, this hotel is 6.7 mi (10.7 km) from Reserva Florestal Natural das Caldeiras Funda e Rasa and 7.9 mi (12.7 km) from Reserva Florestal Natural do Morro Alto e Pico da Se. Corvo Caldera is 21.4 mi (34.5 km) away.

Can I cancel my reservation for free at INATEL Flores and receive a full refund?

Yes, INATEL Flores offers free cancellation on select room rates, because flexibility matters! Please refer to INATEL Flores cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 15 out of 27 reviews
5 - Excellent 56%
Rating 4 - Good. 10 out of 27 reviews
4 - Good 37%
Rating 3 - Okay. 2 out of 27 reviews
3 - Okay 7%
Rating 2 - Poor. 0 out of 27 reviews
2 - Poor 0%
Rating 1 - Terrible. 0 out of 27 reviews
1 - Terrible 0%

4.5/5

Cleanliness

4.2/5

Staff & service

4.8/5

Amenities

4.3/5

Property conditions & facilities

4.8/5

Eco-friendliness

5/5 Excellent

Deborah
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is wonderful and the views are amazing. The restaurant had many tasty options, fresh food with great wines and the service was friendly, patient and helpful. It was great to have the large upstairs living room available to hang out when our newly met cousins came to visit. The rooms are very comfy and the mini fridge got nice and cold and the balcony over looking the shore was my favorite place to kick back especially after dark when the cagarros start their weird calls among the sounds of the waves. My great great grandfather once owned the property and the hotel fit in very well in the surrounding landscape. The pool overlooking the seascape was a treat. My family and I will definitely be going back.
Stayed 1 night in Aug 2022

5/5 Excellent

Deborah
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A small hotel with the best views and wonderful friendly staff. I highly recommend.
Stayed 3 nights in Aug 2022

3/5 Okay

Annie
Liked: Cleanliness, property conditions & facilities
Flores Island 2 nights
We arrived the hotel at around 2:30pm, after having traveled on 3 flights from San Francisco to Flores transiting in Newark and Ponta Delgada. We were told that our room was not ready so we left our luggage in the luggage room and went out for a walk around town for almost 2 hours. We went back to the hotel shortly after 4pm and were told that our room was still not ready! We were exhausted but we didn’t get our room until after 5pm, which is an hour after the official Checkin time. The woman who checked us in earlier when we first arrived was somewhat rude and didn’t even apologize for telling us our room would be ready by 4pm when it did not. Next morning when we went to the reception desk to ask for 2 more small bottle water (there were 2 in the room when we checked in) since we were staying 2 nights, and she just told us in a cold voice that you would only get 2 small bottles upon Checkin and for the rest of the nights we would need to purchase the water from the bar. That is poor guest service, especially when we had to wait for our room past Checkin time the previous day. They gave us a handicapped room which was a bit awkward for us since the toilet is slightly higher than usual. The restaurant’s food was good but our impression of the hotel was tainted by our Checkin experience and that female receptionist until the day when we checked out. The male receptionist was a lot friendlier and helpful so that had prompted me to give an OK rather than a poor rating.
Stayed 1 night in Jun 2022

5/5 Excellent

Debby
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Offeted awesome breakfast and dinner. Beautiful views from the restaurant and rooms.
Stayed 3 nights in May 2022

5/5 Excellent

Janis
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022

5/5 Excellent

Stanislav
Stayed 1 night in May 2022

4/5 Good

david
Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful location next to the ocean with view of Corvo. Breakfast was good. Staff seemed very formal and not friendly unlike other hotels we have stayed in in the Azores.
Stayed 4 nights in Apr 2022

5/5 Excellent

Weihong
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4 stars on Flores
All seaview facing rooms. The window pane on one of the balcony doors rattled from the wind so we switched rooms. The only 4 star on Flores.
Stayed 1 night in Dec 2021

5/5 Excellent

Kathleen
Stayed 4 nights in Sep 2021

5/5 Excellent

Silvia
Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the location. Everything was great. Cant wait to stay here again.
Stayed 3 nights in Oct 2019