Ratings based on 132 Verified Reviews

3.8 out of 5
74% of guests recommend
3.8 Room cleanliness
4.0 Service & staff
3.4 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
4 out of 5
by David

City. Break

Posted Nov 20, 2017 on Hotels
Quite a good budget hotel in a perfect area to visit the capital Santa Cruz.Only bad points noisy with sound travelling through bathroom vents and building work going on in the hotel plus smoke alarm in room taped up with a plastic bad maybe because mine was a smoking room?
5 out of 5
by Antal

This traveler left a rating score only Posted Nov 12, 2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from tenrife

Nice hotel good location

Posted Sep 4, 2017
Pros: Staff very helpful
Cons: Beds made for you every morning and clean towels
Location: Bars and shops restaurants
Good restaurants and bar very close shops right on the door step
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel in ithe middle of the city with everyou

Posted Aug 4, 2017
Everything was nice,hotel tidy and comfortable Nice staff,but they should learn English language,the position of the hotel is perfect but there is a restaurant making noise under the hotel,so sometimes you cannot sleep in your room
2 out of 5
by A verified traveler

I accept it was cheap but it could still be better

Posted Jul 16, 2017
There was no shampoo. There was a small peace of soap that was never replaced. Breakfast was stale. Fruit over ripped. They could reduce quantity and improve slightly quality of what is served
4 out of 5
Recommended
for Everyone
by A verified traveler from BAG from Arkansas USA

Posted Jun 22, 2017
I had a good experience ! Thank you all workwers Over there! Everything is fine only there are a lot sounds diuring weekends!
2 out of 5
by Monica

not a good choise

Posted Jun 8, 2017 on Hotels
After all, no matter the conditions, it is clear that you can not have luxury at this price. But it was an indescribable mess, that is, the bathroom was miserable, it smelled terrible and it had all sorts of hair on the floor and through the tub. No thorough cleaning was done, everything was sticky. You were afraid to sit on the toilet or on the bidet, I really did not expect that.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted May 22, 2017 on Hotels
4 out of 5
by Petr

Well positioned for exploring the city

Posted May 12, 2017 on Hotels
Friendly and helpful reception, excellent breakfast (in the same chain hotel next door) but furnishing and bathroom equipment outdated
2 out of 5
by A verified traveler

Noise all night long, no sleep

Posted May 5, 2017
Pros: in the town centre.
Location: Good location.
Put us in the room on the plaza side where there was a music festival until about 12, then from 12 - 3 am, they took down the stage, very nosey, then from 3-5, the drunks outside were singing and then from 5-8 the rubbish collectors and lorries kept us awake, no sleep.