expedia
Photo gallery
VIP Access

Iberostar Heritage Grand Mencey

Star Rating
5 out of 5

Information

Reviews

4.6 / 5Wonderful
1,110 reviews

Amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Spa

Map

What's nearby

  • Popular Location
    Garcia Sanabria Park
    2 min walk
  • Popular Location
    Municipal Museum of Fine Arts
    10 min walk
  • Restaurant
    Los Menceyes
    1 min walk
  • Restaurant
    Macusamba
    2 min walk
  • Airport
    Santa Cruz de Tenerife (TFN-Tenerife North)
    12 min drive

Book online or call:

1-800-238-0767

Your dates need to occur after 2019-12-16. Try updating your dates to see prices for your trip.

    About this area

    Santa Cruz de Tenerife

    Iberostar Heritage Grand Mencey is located in Santa Cruz de Tenerife. Plaza de Espana is a notable landmark, and the area's natural beauty can be seen at Garcia Sanabria Park and Teresitas Beach. Looking to enjoy an event or a game while in town? See what's going on at Heliodoro Rodriguez Lopez Stadium, or consider a night out at El Tanque Cultural Space. Our guests appreciate the hotel's location for the sightseeing.

    Visit our Santa Cruz de Tenerife travel guide

    What's nearby

    • Popular Location
      Garcia Sanabria Park - 2 min walk
    • Popular Location
      Municipal Museum of Fine Arts - 10 min walk
    • Popular Location
      Plaza de Espana - 14 min walk
    • Popular Location
      Guimera Theater - 14 min walk
    • Popular Location
      Tenerife Space of the Arts - 19 min walk

    Getting around

    • Chimisay - 10 min drive
    • Santa Cruz de Tenerife (TFN-Tenerife North) - 16 min drive

    Restaurants

    • Los Menceyes — 1 min walk
    • Iballa — 1 min walk
    • Los Menceyes — 1 min walk
    • Macusamba — 2 min walk
    • Strasse Park — 3 min walk

    About this property

    Iberostar Heritage Grand Mencey

    Along with 4 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. Free WiFi in public areas and a free manager's reception are also provided. Additionally, an outdoor pool, 2 bars/lounges, and a health club are onsite. All 261 rooms boast deep soaking tubs and offer free wired Internet and 24-hour room service. Guests will also find plasma TVs, rainfall showerheads, and coffee makers.

    Property amenities

    Internet

    • Available in all rooms: Free wired Internet
    • Available in some public areas: Free WiFi and wired Internet

    Parking and transportation

    • Free nearby parking

    Food and drink

    • Buffet breakfast available for a fee daily 7:30 AM–10:30 AM: EUR 20 for adults and EUR 20 for children
    • 4 restaurants
    • 2 bars/lounges
    • Free daily reception
    • 24-hour room service

    Things to do

    • 24-hour fitness center
    • Arcade/game room
    • Full-service spa
    • Indoor pool
    • Outdoor pool
    • Pilates classes
    • Sauna
    • Spa tub
    • Steam room
    • Yoga classes

    Family friendly

    • Arcade/game room
    • Dry cleaning service
    • Indoor pool
    • Outdoor pool

    Conveniences

    • Banquet hall
    • Elevator
    • Front-desk safe
    • Reception hall

    Guest services

    • 24-hour front desk
    • Concierge services
    • Daily housekeeping
    • Dry cleaning service
    • Multilingual staff
    • Porter/bellhop
    • Wedding services

    Languages spoken

    • English
    • German
    • Spanish

    Business services

    • 9 meeting rooms
    • Business center
    • Conference center

    Outdoors

    • Terrace

    Spa

    • 4 treatment rooms
    • Massage/treatment rooms
    • Spa open daily

    Accessibility

    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • In-room accessibility

    More

    • Smoke-free property

    Room amenities

    Bedroom

    • Air conditioning

    Bathroom

    • Bathrobes
    • Bathtub or shower
    • Deep soaking bathtub
    • Free toiletries
    • Hair dryer
    • Rainfall showerhead
    • Towels

    Entertainment

    • Plasma TV

    Food and drink

    • Coffee/tea maker

    More

    • Desk
    • Free local calls
    • Phone
    • Safe
    • Slippers

    Nearby things to do

    Activities

    Where to eat

    4.6

    Wonderful

    5 - Excellent
    741
    4 - Good
    291
    3 - Okay
    57
    2 - Mediocre
    19
    1 - Poor
    2
    4.7
    Cleanliness
    4.5
    Service and Staff
    4.4
    Amenities
    4.6
    Property condition

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    An amazing stay with great staff... the Spa is fantastic with great facilities. The only downside I had was not having enough vegetarian options in the hotel restaurants so we were constantly out to get food.

    Stayed 5 nights in Dec 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 5 nights in Dec 2019

    4/5 Good

    • Liked: Cleanliness, property conditions & facilities, room comfort

    Stayed 3 nights in Nov 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Enjoyable

    Very relaxing. Food was fantastic

    Stayed 4 nights in Nov 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Fabulous friendly staff at a great hotel

    Stayed 6 nights in Nov 2019

    Tell us how we can improve our site