expedia
VIP Access

Iberostar Heritage Grand Mencey

Star Rating
5 out of 5
Photo gallery

Reviews

4.6 / 5Wonderful
1,126 reviews

Amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Spa

Map

What's nearby

  • Popular Location
    Garcia Sanabria Park
    2 min walk
  • Popular Location
    Municipal Museum of Fine Arts
    10 min walk
  • Restaurant
    Los Menceyes
    1 min walk
  • Restaurant
    Macusamba
    2 min walk
  • Airport
    Santa Cruz de Tenerife (TFN-Tenerife North)
    12 min drive

Book online or call:

1-800-238-0767

Your dates need to occur after 2020-01-19. Try updating your dates to see prices for your trip.

    About this area

    Santa Cruz de Tenerife

    Located in Santa Cruz de Tenerife, Iberostar Heritage Grand Mencey is in an area with great shopping. Plaza de Espana is a notable landmark, and the area's natural beauty can be seen at Garcia Sanabria Park and Teresitas Beach. Looking to enjoy an event or a game while in town? See what's going on at Heliodoro Rodriguez Lopez Stadium, or consider a night out at El Tanque Cultural Space. Our guests appreciate the hotel's central location.

    Popular Location

    What's nearby

    • Garcia Sanabria Park - 2 min walk
    • Municipal Museum of Fine Arts - 10 min walk
    • Plaza de Espana - 14 min walk
    • Guimera Theater - 14 min walk
    • Tenerife Space of the Arts - 19 min walk

    Getting around

    • Chimisay - 10 min drive
    • Santa Cruz de Tenerife (TFN-Tenerife North) - 16 min drive

    Restaurants

    • Los Menceyes — 1 min walk
    • Iballa — 1 min walk
    • Los Menceyes - 1 min walk
    • Macusamba - 2 min walk
    • Strasse Park - 3 min walk

    About this property

    Iberostar Heritage Grand Mencey

    Along with 4 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. Free WiFi in public areas and a free manager's reception are also provided. Additionally, an outdoor pool, 2 bars/lounges, and a health club are onsite. All 261 rooms boast deep soaking tubs and offer free WiFi and 24-hour room service. Guests will also find free wired Internet, plasma TVs, and rainfall showerheads.

    Property amenities

    Internet

    Available in all rooms: Free WiFi and wired Internet
    Available in some public areas: Free WiFi and wired Internet

    Parking and transportation

    Free nearby parking

    Food and drink

    Buffet breakfast available for a fee daily 7:30 AM–10:30 AM: EUR 20 for adults and EUR 20 for children
    4 restaurants
    2 bars/lounges
    Free daily reception
    24-hour room service

    Things to do

    24-hour fitness center
    Arcade/game room
    Full-service spa
    Indoor pool
    Outdoor pool
    Pilates classes
    Sauna
    Spa tub
    Steam room
    Yoga classes

    Family friendly

    Arcade/game room
    Dry cleaning service
    Indoor pool
    Laundry facilities
    Outdoor pool

    Conveniences

    Banquet hall
    Elevator
    Front-desk safe
    Reception hall

    Guest services

    24-hour front desk
    Concierge services
    Daily housekeeping
    Dry cleaning service
    Laundry facilities
    Luggage storage
    Multilingual staff
    Porter/bellhop
    Tour/ticket assistance
    Wedding services

    Languages spoken

    English
    German
    Spanish

    Business services

    9 meeting rooms
    Business center
    Conference center

    Outdoors

    Garden
    Terrace

    Spa

    4 treatment rooms
    Massage/treatment rooms
    Spa open daily

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    In-room accessibility

    More

    Smoke-free property

    Room amenities

    Bedroom

    Air conditioning

    Bathroom

    Bathrobes
    Bathtub or shower
    Deep soaking bathtub
    Free toiletries
    Hair dryer
    Rainfall showerhead
    Towels

    Entertainment

    Plasma TV

    Food and drink

    Coffee/tea maker

    More

    Desk
    Free local calls
    Phone
    Safe
    Slippers
    4.6

    Wonderful

    5 - Excellent
    751
    4 - Good
    297
    3 - Okay
    57
    2 - Mediocre
    19
    1 - Poor
    2
    4.7
    Cleanliness
    4.5
    Service and Staff
    4.5
    Amenities
    4.6
    Property condition

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Liked the style, the architecture, liked the entrance foyer and pubic areas... liked the terrace and the bar staff were very pleasant , courteous, and attentive if I recall Her name correctly Shiela was one who stood out very pleasant lady...however felt there should have been a cosy lounge to be able to relax in and read a book, thought the bar functional rather a place to and relax in. Parking a car was a chore, although there is a car park under the property you have to pay 10 euros a day feel it should be a concession if staying at hotel , now where to offload luggage on arrival strange hotel entrance bearing in mind rating of hotel

    Stayed 7 nights in Jan 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Nice hotel next to a park and a short walk to the town, clean, friendly staff, great breakfast but the coffee/tea making machine in the room isn't great as water isn't hot enough for tea making.

    Stayed 7 nights in Jan 2020

    4/5 Good

      This traveler didn’t leave comments with their review
      Stayed 1 night in Jan 2020

      5/5 Excellent

      • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

      Everything was perfect ,the rooms ,common areas,breakfast buffet,etc.

      Stayed 2 nights in Jan 2020

      5/5 Excellent

      • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

      perfect as always

      As always at the Mencey perfect.

      Stayed 3 nights in Jan 2020

      Tell us how we can improve our site