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Expedia Verified Reviews
Wonderful!
4.6 of 5 guest rating
Room type Options Nightly price Book
Superior Double Room
Room with view
387 square feet
1 Double Bed
Room sleeps 3 guests
(up to 1 child)
Select dates to see price
Other room types
Deluxe Room, Garden View (Single Use)
333 square feet
1 Double Bed
Room sleeps 1 guest
Select dates to see price
Double Room Single Use, City View
Room with view
333 square feet
1 Double Bed
Room sleeps 1 guest
Select dates to see price
Junior Suite
516 square feet
1 Double Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Double Room, City View
Room with view
333 square feet
1 Double Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Deluxe Room, Garden Area
333 square feet
1 Double Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
5-star luxury hotel, walk to Garcia Sanabria Park

Popular property highlights

Free WiFi
Indoor pool
Business center
Smoke-free property
24-hour front desk

Location

Situated in Santa Cruz de Tenerife, this luxury hotel is steps from Rambla de Santa Cruz and Garcia Sanabria Park. Plaza de Espana is 0.7 mi (1.1 km) away.

Hotel Features

Along with 4 restaurants, this smoke-free hotel has a casino and an indoor pool. Free WiFi in public areas, a free beach shuttle, and a free manager's reception are also provided. Additionally, an outdoor pool, 2 bars/lounges, and a health club are onsite.

Room Amenities

All 261 rooms boast deep soaking tubs and offer free wired Internet and 24-hour room service. Guests will also find plasma TVs, rainfall showerheads, and coffee makers.

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

In addition to an indoor pool and an outdoor pool, Iberostar Heritage Grand Mencey provides a health club and a spa tub. Dining is available at one of the hotel's 4 restaurants. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. A complimentary manager's reception is offered each day. Wired and wireless Internet access is complimentary.

A business center is on site at this 5-star property. 9 meeting rooms are available. This luxury hotel also offers a casino, a sauna, and a terrace.

Iberostar Heritage Grand Mencey is a smoke-free property.

  • Casino
  • Elevator/lift
  • Number of bars/lounges - 2
  • Free beach shuttle
  • Indoor pool
  • 24-hour front desk
  • Spa treatment room(s)
  • Business center
  • Porter/bellhop
  • Year Built - 1950
  • Dry cleaning/laundry service
  • Free WiFi
  • Steam room
  • Sauna
  • Health club
  • Free wired Internet
  • Outdoor pool
  • Smoke-free property
  • Safe-deposit box at front desk
  • Number of meeting rooms - 9
  • Terrace
  • Free reception
  • Free parking nearby
  • Breakfast available (surcharge)
  • Number of restaurants - 4
  • Concierge services
  • Conference center
  • Banquet hall
  • Reception hall
  • Spa tub
  • Total number of rooms - 261
  • 24-hour fitness facilities
  • Number of floors - 4
  • Arcade/game room
  • Wedding services
  • Number of buildings/towers - 1
  • Multilingual staff

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Indoor pool
  • Free WiFi
  • Arcade/game room

Internet

Available in all rooms: Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Languages Spoken

  • English
  • German
  • Spanish

Parking

Free parking nearby

Room Amenities

Iberostar Heritage Grand Mencey offers 261 air-conditioned accommodations with safes and coffee/tea makers. Plasma televisions are featured in guestrooms. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Air conditioning
  • HDTV
  • Coffee/tea maker
  • Daily housekeeping
  • Free wired Internet
  • Phone
  • Towels provided
  • Desk
  • Free local calls
  • Private bathroom
  • Deep soaking bathtub
  • Bathrobes
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Plasma TV
  • Slippers
  • Bathtub or shower
  • In-room safe
  • Room service (24 hours)

Where to Eat

A complimentary manager's reception is offered each day.

Los Menceyes - This fine-dining restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.

Iballa - This lobby lounge overlooks the garden. Open daily.

Los Laureles - This restaurant specializes in international cuisine and serves lunch only. Open daily.

Aborigen - Onsite fine-dining restaurant. Reservations are required. Open daily.

Casino Bar - Onsite bar. Open daily.

24-hour room service is available.

Nearby Things to Do

An indoor pool, an outdoor pool, and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Pilates classes on site
  • Golfing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Scooter/moped rentals nearby
  • Yoga classes/instruction on site

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • In-room accessibility

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at midnight

Minimum check-in age is 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.

Pets

  • Pets not allowed (service animals welcome)

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

Only service animals are allowed

Debit cards not accepted

No pets or service animals allowed

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 20 for adults and EUR 20 for children (approximately)
  • Facilities fee: EUR 18 per person, per day and includes use of:

  • - Spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Grand Hotel Mencey
  • Hotel Iberostar Mencey
  • Iberostar Grand Hotel Mencey Santa Cruz de Tenerife
  • Iberostar Grand Mencey
  • Iberostar Hotel Grand Mencey
  • Iberostar Hotel Mencey
  • Iberostar Mencey
  • Iberostar Mencey Grand Hotel
  • Iberostar Grand Hotel Mencey Tenerife/Santa Cruz De Tenerife

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Only registered guests are allowed in the guestrooms.

No pets and no service animals are allowed at this property.

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