Ratings based on 13 Verified Reviews
3.2 Room cleanliness
3.5 Service & staff
3.2 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
Posted Aug 15, 2017 on Hotels
for Everyoneby A verified traveler from Hyderabad
Great place to stay near airportPosted Mar 5, 2017
A great place to stay near airport which is ideal for families. Spacious rooms - very rare in Mumbai. Decent restaurant and breakfast service.
by A verified traveler from Chennai (India)
proximitPosted Feb 26, 2017
Pros: Proximity to the San Cruz (domestic) airport
Cons: Calculating costs, for every facility
Only advantage is its proximity to the Santa Cruz airport. Complimentary Breakfast is a sham. The fruit basket once filled is taken away. Pity the poor guests who come late for b'fast. WI FI is curtailed - not available from 6 - 12.30 when I checked out on the 25th Feb. Was available the previous evening.. The walls in my room had cracks & crevices. Staff are good
for Everyoneby A verified traveler from Chennai, India
Convenient for arrival/departure from AirportPosted Feb 6, 2017
Pros: Proximity to the airport, staff OK - but exorbitant room service prices. Fortunately did not have to use it.
Cons: Price could be a little less
Management was doing some renovation work on 1 floor above my room & it was disturbing. Went on till 8 pm.
Posted Jan 12, 2017 on Hotels
Don't stay here. Better places around. It was under construction and ridiculous road noise.
by jay from U.S.A.
Good Value for what I paid.Posted Apr 20, 2016 on Hotels
Happy with very kind staffs and reasonable rate. Location is good for visitors for variouse activity. I like their remodelins. Well trained staffs are very helpfull for me.
by A verified traveler
Be AwarePosted Mar 14, 2016 on Hotels
we had extremly bad experiance with this hotel.On arrival checkin staff ask for payment although we had carried out payment in full with hotel.com and produced confirmation with 0 balance.we were waiting for over 1hr after I contacted hotel.com in london.We had 3 times without elctricity due to faulty wiring to our room.Hotel.com did not refund money to my card and only gave coupon towards next booking, which will be no good to us as we do not have any plans booking with them. I spoke to them about changing to refund on my card and the have refused.
by A verified traveler from CA, USA
What you see is not what you get!Posted Jan 2, 2016
Cons: reduce the rating for hotel to 1 star and upload real pics of standard room. see attached pics.
The images of Standard room on Expedia site does not match with the room. The actual room is worn-out, moldy, dirty and horrible. I booked it for four nights but checkout on 2nd day and asked Expedia to refund my money. It took me over 5 hrs on phone from India to explain that I am canceling the reservation because the hotel room and condition and description does not match with the pics on Expedia site.
by Not Provided from Australia
Good valuePosted Nov 30, 2015 on Hotels
Good value for money, great airport shuttle service
by A verified traveler
Posted Aug 5, 2015 on Hotels
Had an overnight stay. The hotel staff were very courteous. Service was prompt. Had an early check out which went off smoothly.