Ratings based on 38 Verified Reviews
3.5 Room cleanliness
3.5 Service & staff
3.2 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
Ok, Can DoPosted Jun 20, 2017 on Hotels
Breakfast 1st day was cold, and some component came after eating. 2nd Day ok. Hot water and pressure pump appears not on always.
NoisyPosted Mar 28, 2017 on Hotels
Hotel is good but area is noisy too
Clean HotelPosted Jan 7, 2017 on Hotels
Checked in around 9 PM and was told that my room was not ready. I got dumped in a smoking room. It stank and I could barely sleep. The female receptionist was most unhelpful and lied about room availability, etc. Fortunately, another receptionist named Ahmed was very helpful and did his best to help. After complaining for 3 days, I was moved into another room on the 3rd Floor. This room was fairly comfy, clean and modern. Bathroom and toilet was small, but clean and OK. Water pressure was a problem quite often, but used the bucket Indian style when I had to. Breakfast served in the room. Not sure about the choices, cos I just ate eggs every morning. Had room service deliver lunch once. Food was OK and reasonable. Also included was a free pickup and drop off service to the airport. I would stay in the hotel again, cos it was a good experience once the room problems were sorted out. I would say it was a fairly decent 3 star place .... if one stayed in the modernized 3rd floor rooms. I was in Room 302.
for Couplesby A verified traveler
Traditional Indian HotelPosted Dec 10, 2016
Pros: Close to airport. Airport pick up
Cons: Behaviour of staff
The booking included an airport drop. As we did not need it, we were offered airport pick up, and it was really helpful after our flight from Colombo to Mumbai in mid night. The staff looked traditional, no smile on face at all. Room was smaller than we expected. Bathroom looked clean but very small, there were no bad smells. Sleep quality was good, no disturbances. Ok to stay for 1 or 2 night, close to airport and its a plus point.
Posted Aug 8, 2016 on Hotels
Posted Aug 1, 2016 on Hotels
Posted Jul 5, 2016 on Hotels
by Santhanakrishnan from Chennai
Posted Feb 17, 2016 on Hotels
Clean room, mosquitos, Wifi not working
Posted Feb 8, 2016 on Hotels
by Craig from Sheffield
A good airport optionPosted Aug 25, 2015 on Hotels
Located at Santa Cruz, this is convenient for the airport and the free shuttle to and from there is very welcome. Proximity to the station is also good for access to south Mumbai. Breakfast served in the room is adequate. Rooms are smallish but quite well maintained and with some attempt at being stylish. Staff are friendly and not judgemental. A good option for passing through.