We are sorry to hear that your experience did not meet your expectations, Mary Ann. We strive to accurately represent our rooms through photos, and we apologize if there was a discrepancy between the images and the actual room. Your feedback is valuable to us, and we will use it to improve our services. We appreciate your honesty and hope to have the opportunity to better serve you in the future.

Thank you for your feedback, Hung!. We apologize for the inconvenience regarding the lack of soap and on-site assistance. We will address these issues promptly to ensure a better experience for future guests.

Thank you for your review, Brandi! We're thrilled to hear that you enjoyed the forest vibe and that our cottage reminded you of a little Smurf cottage. We strive to create a cozy and unique experience for our guests, and it's wonderful to know that you appreciated it. We hope to welcome you back soon for another enchanting stay!

Thank you for your 5-star rating, Katrina! We're delighted to hear that you had a great experience with us. We hope to welcome you back again soon!

Thank you, Niko for your wonderful review! We're thrilled to hear that you had a relaxing and enjoyable stay with us. It's great to know that you appreciated our beautiful grounds and the peaceful environment. We look forward to welcoming you back for another wonderful stay in the future!

Thank you for taking the time to rate your experience with us, Liliya. We always strive to provide the best possible service to our guests, and your feedback is invaluable in helping us improve. If there's anything specific you'd like to share with us about your stay, please feel free to reach out. We hope to have the opportunity to welcome you back in the future and exceed your expectations.

Thank you for your feedback, Ashli! We're glad you enjoyed the quaint charm of our inn and that our staff could quickly assist you. We hope to welcome you back soon!

Thank you for choosing to stay with us again, Marnie. We're delighted you enjoyed our charming location and layout. We apologize for any inconvenience regarding the breakfast change and the key box check-in. We appreciate your feedback and hope to welcome you back for another stay soon.

Thank you so much for sharing your feedback, Sahra. We really appreciate the insights you've provided. We're truly sorry to hear that you faced some challenges during your stay. Your comments mean a lot to us. It's great to hear that our staff was helpful when you reached out over the phone and that you enjoyed the location and beautiful surroundings. We have taken note of your thoughts on the propertys potential and charm. We will definitely consider them as we continue making improvements.We sincerely apologize for any inconvenience caused. We genuinely hope that we will have another opportunity to welcome you back in the future providing an enjoyable experience.

Thank you much for your review, Katelynn! We're truly grateful, for your words about our property, friendly staff and the stunning surroundings. We have taken note of your suggestion regarding the inclusion of a refrigerator, in the rooms. We are thrilled to hear that you would choose to stay with us. We eagerly await the opportunity to welcome you back!

Thank you Scott, for the review! We sincerely apologize for the inconvenience you experienced during your recent stay with us. Your feedback is invaluable, and we regret falling short of your expectations. We are investigating the discrepancies you've mentioned, particularly regarding the room assignment and the miscommunication at the front desk.We are committed to addressing these issues promptly to ensure a better experience for our guests. Your concerns will be shared with our team for immediate improvement. Please know that this does not reflect our usual standard, and we appreciate your patience and understanding.Thank you for bringing this to our attention, and we hope for the opportunity to make amends and regain your trust.

Thank you for sharing your feedback with us, Nikolaus. We're glad to hear you found your stay relaxing and appreciated the elegant ambiance. We'll take your note on room size into consideration. We hope to welcome you back soon.

Thank you, Robert, for taking the time to leave a rating of 4 out of 5. We appreciate your feedback and hope you had an enjoyable experience during your stay. If you have any specific comments or suggestions in the future, please feel free to share them with us. We look forward to serving you again in the future.

Hi Jonathan, thank you for your feedback and for rating us an 8 out of 10! We're delighted to hear that you had a positive experience with us. We're always striving to make your stay even better, and we hope to have the opportunity to welcome you back in the future.

We sincerely apologize for the inconveniences you experienced during your stay. Your feedback is valuable to us, and we're sorry for the issues with the key and gate access. We will address this with our team to ensure a more welcoming and accommodating experience for our guests.We also apologize for the stains on the carpet and the lack of bedside tables. Your comments will help us make necessary improvements for future guests. We appreciate your input and hope you'll consider giving us another chance in the future.

We're truly sorry to hear about your disappointing experience during your stay with us, Suzanne. It must have been frustrating to encounter discrepancies between the room and the website portrayal, as well as the issues with the smell, dampness, and bugs. Your comfort is of utmost importance to us, and we understand how this fell short of your expectations.We want to extend my sincere apologies for the inconveniences you faced with the beds not being made and the TV not working properly. I'm glad to hear that one of our staff was able to assist with the TV situation, but we acknowledge that these challenges still affected your overall enjoyment of your stay.Your feedback is invaluable to us, and we're committed to addressing these concerns to prevent similar issues in the future. We truly wish we could have provided the luxury experience you were looking forward to. If there's anything more you'd like to share, please don't hesitate to reach out. Thank you!

We're truly sorry to hear about your disappointing experience. This is not the standard we aim for, and we apologize for the issues with your check-in and the condition of the room. Your feedback is important, and we will take immediate steps to address these concerns and improve our guest experience.We understand your frustration and regret the inconvenience you faced. We appreciate your input and will thoroughly review recent reviews to make necessary improvements.

We're sorry to hear about your experience during your recent stay, Rod. We truly value your loyalty and feedback. It's disappointing to know that your stay in The Garden king size room didn't meet your expectations and that you encountered issues with the room's condition and the service you received. Your comfort is important to us, and we apologize for any inconvenience you faced. We'll make sure to address these concerns and strive to improve. Thank you for considering us in the past, and we hope you might give us another chance in the future.

Thank you for taking the time to rate your stay at our hotel with 4 out of 5 stars. We're delighted to see that you had a positive experience during your visit. If you ever decide to share more details or feedback about your stay, please feel free to reach out. We hope to welcome you back in the future and provide you with an even more enjoyable stay.

Thank you for choosing to stay at our hotel and for taking the time to share your feedback, Nathan. We're thrilled to hear that you had a positive experience overall. We strive to provide exceptional service and a comfortable stay for all our guests, and your feedback encourages us to keep up the good work.If there's anything specific you feel we could improve upon, please don't hesitate to let us know. We value your insights and suggestions as they help us enhance our guests' experiences.We hope to welcome you back soon for another memorable stay!

Thank you for sharing your feedback on your hotel stay. We apologize for the inconvenience you experienced upon arrival and the lack of a personal greeting. We understand the importance of accessibility, and we apologize for any difficulties you faced due to the absence of an elevator. We will take your suggestion to clearly mention this on our website to ensure future guests are well-informed.We are glad to hear that your room was nicely decorated and met your expectations. However, we apologize for the discrepancy in your son's room compared to the website photos. We strive to provide consistent experiences for all our guests, and we apologize for falling short in this regard. We appreciate your understanding and are pleased that your family could spend time together in your room.Thank you for bringing these matters to our attention, and we will use your feedback to improve our services and ensure a better experience for all our guests.

Thank you for sharing your feedback with us, Janet. We're truly sorry to hear about the issues you experienced during your stay. Providing a reliable Wi-Fi connection is important, and we apologize for the inconvenience this caused. We understand how crucial it is for guests to have internet access, and we will definitely work on improving this aspect to ensure a better experience for future guests. Your concerns are valuable to us, and we appreciate your understanding. We hope to have the opportunity to welcome you back in the future and provide you with an improved experience. Thank you.

Thank you for your wonderful 5 out of 5 rating, Aaron! We're thrilled you enjoyed your stay. Your feedback is valuable to us. Next time, please share your thoughts on your experience. We can't wait to welcome you back!

Thank you, Lilia, for taking the time to provide feedback. We're sorry to see that you rated your experience with us as 1 out of 5. We value your input and would greatly appreciate any additional comments you may have regarding your stay. This will help us understand how we can improve and ensure a better experience for our guests in the future.Thank you again for choosing us, and we hope to have the opportunity to welcome you back.

We're sorry to hear about your experience with the room, MJ. It sounds like there were several issues with the condition and cleanliness, which can be disappointing. The functioning jacuzzi tub was a positive aspect, though. It's also unfortunate that there was a mix-up with the Wi-Fi password. Thank you for bringing these matters to our attention, and we apologize for the inconveniences caused. We appreciate your feedback and will address these issues to ensure a better stay for future guests.

Thank you for your feedback regarding your recent stay, Kathleen R. We appreciate your kind words about the charm and comfort of our room, as well as the helpfulness and pleasantness of our maid. We apologize for any inconvenience caused by the shower in the tub and the lack of assistance with your bags. We also apologize for the window issue and the heater not working properly, especially on a chilly night. We take your comments seriously and will address these concerns promptly. We're glad you enjoyed the soothing sound of the babbling brook. Thank you for choosing our hotel, and we hope to welcome you back in the future for an improved experience.

We sincerely apologize for the inconvenience you experienced during your recent visit to our inn, Cindra. We deeply regret that you were unable to access the necessary instructions upon your arrival and that the room did not meet your expectations. Your feedback is important to us, and we will take immediate steps to address these issues to ensure a better experience for our guests in the future.Thank you for acknowledging the beauty of our grounds and the quality of our neighborhood. We appreciate your understanding and hope to have the opportunity to provide you with a more enjoyable stay in the future.

Thank you for sharing your feedback, Eleanor. We're delighted to hear that you enjoyed the atmosphere and surroundings of Babbling Brook. We appreciate your comment about the need for some additional attention, and we will definitely take it into consideration. We strive to provide a unique and charming experience that sets us apart from traditional chain hotels. Your appreciation of the brook, trees, and secluded ambiance is truly valued. We look forward to welcoming you back in the future.

Thank you for sharing your feedback about your recent stay with us, Patricia. We apologize for any inconveniences you experienced regarding the disparity between the advertised room and the actual room you received. We understand the importance of accurate representations.We are sorry to hear about the condition of the stairs and the uneven flooring in your room. Your safety is of utmost importance to us, and we will address these concerns immediately. Additionally, we appreciate your feedback regarding the furnishings and carpet, and we will take it into consideration for future improvements.We are glad to hear that Yolanda, the housekeeper, provided you with excellent service. We value our staff and their dedication to ensuring a positive guest experience.Please note that we take your comments seriously, and we apologize for any inconvenience caused by the lack of an additional attendant. We will make sure to improve our communication and availability for guest assistance.Thank you for bringing these matters to our attention, and we hope to have another opportunity to exceed your expectations in the future.

Thank you for taking the time to provide us with your rating, Robert. We appreciate your feedback and value your opinion. We would love to understand more about your experience so that we can address any concerns you may have had during your stay. Please feel free to provide us with additional details, as we are committed to continually improving our services. We hope to have the opportunity to welcome you back in the future and provide you with an exceptional experience.

Thank you for choosing our hotel for your stay and for rating us 5 out of 5, Debra. We are delighted to hear that you had a great experience with us. If you have any specific feedback or suggestions, please feel free to share them with us. We look forward to welcoming you back in the future.

Thank you for sharing your experience with us, Mark. We apologize for the inconvenience you faced regarding the Wi-Fi availability in your room. We understand how frustrating it can be to encounter technical difficulties while traveling. It must have been unsettling to find no one available on-site to address your concerns.We truly value your feedback, and we assure you that we will take immediate action to rectify the Wi-Fi issue and improve our communication channels. Your comfort and satisfaction are our top priorities, and we appreciate your patience.If there's anything else we can assist you with, please don't hesitate to let us know. We hope to have another opportunity to provide you with a much-improved experience in the future.

Thank you, Jehan for sharing your feedback on The Babbling Brook Inn. We appreciate your kind words about the cozy rooms and the relaxing gardens. We understand your disappointment regarding the discontinuation of the hot breakfasts and afternoon wine and cheese. We'll make sure to take your feedback into consideration for future improvements. We value your support and hope to have the opportunity to welcome you back in the future for an even better experience.

Thank you for taking the time to share your feedback with us, Alexander. We want to start by expressing my sincere apologies for the disappointing experience you had during your recent stay. It's disheartening to hear that our hotel did not live up to the standards you experienced during your previous visit.We completely understand your frustration regarding the changes you noticed in our hotel. We did undergo a change in ownership during the challenging times of COVID, which may have had an impact on the overall experience. However, please know that we take your concerns seriously, and we are actively working to address and improve upon the issues you mentioned.We apologize for the confusion with the check-in process and the lack of clear instructions. Your feedback regarding the condition of the room, including the mismatched furniture, broken blinds, and incorrect Wi-Fi information, is deeply appreciated. Rest assured, we will investigate and rectify these issues promptly.It's truly disappointing to hear that we have fallen short of your expectations, and we understand your sentiment of this not being worth the price. We value your loyalty and want to regain your trust. If you reconsider staying with us in the future, we would be more than willing to make it up to you and provide a much-improved experience.Once again, we apologize for the inconvenience and thank you for bringing these matters to our attention. Your feedback helps us identify areas for improvement, and we are committed to restoring your faith in our hotel.

Thank you for sharing your experience, Deborah! It's wonderful to hear that despite the initial hiccup with the fireplace, the staff promptly resolved the issue. Their gesture of moving you to a first-floor room and handling your belongings while you were at the emergency room shows great care and attentiveness. We're glad you found the rooms comfortable and enjoyed the unique decorations. Here's to a memorable 20th anniversary!

Thank you, Elizabeth, for your perfect rating! We're thrilled to know that you had a fantastic experience at our hotel. We hope to welcome you back soon!

Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We sincerely apologize for the disappointing experience you had, and we understand your concerns about the property's condition.We deeply regret that our staff's attitude did not meet your expectations, and we apologize for any inconvenience caused by the cleanliness issues in your room. It is unacceptable that essential amenities were missing or not functioning properly, including the Wi-Fi, fireplace, light bulb, and window handle.We appreciate your valuable comments regarding the need for repairs and attention to the property. Rest assured, we take your feedback seriously, and we will address these issues promptly to improve our guests' experiences.Please know that your comments regarding the host have been duly noted, and we will take appropriate steps to ensure a more positive and professional guest interaction in the future.We genuinely value your loyalty as a repeat guest, and we apologize for not meeting your expectations on this occasion. Your satisfaction is of utmost importance to us, and we hope you will consider giving us another opportunity to provide you with the exceptional stay you deserve.Thank you for bringing these matters to our attention.

Thank you for sharing your feedback and rating our service, Dawn! We appreciate your input and strive to improve based on our guests' experiences. If there are any specific areas where we can enhance your satisfaction in the future, please let us know. We hope to have another opportunity to exceed your expectations. Thank you.

I'm sorry to hear that you rated our hotel as a 1 out of 5, Janet. We value your feedback and we'll do our best to improve. If there's anything specific you'd like us to address, please let us know. We appreciate your input and hope to have the opportunity to exceed your expectations in the future.

Thank you for choosing our establishment for your stay, Sara. We appreciate your feedback, although we are sorry to hear that you did not provide any specific comments during your visit. We strive to create an exceptional experience for all our guests and we hope to have the opportunity to welcome you again in the future.

Thank you so much, Jessica for taking the time to share your feedback with us. We're thrilled to hear that you found our hotel super cute and enjoyed the tranquil escape it offers within the city. It's great to know that the presence of a fan in the room catered to your personal preference for sleeping. We apologize for the inconvenience caused by the internet outage and the poor cell reception. We understand how important it is to stay connected, especially during your stay. We'll certainly look into improving these aspects to ensure a seamless experience for our guests in the future.Thank you once again for choosing our hotel, and we hope to welcome you back for another delightful stay soon.

Thank you, Jorge for taking the time to rate your stay with us. We appreciate your feedback and are glad to hear that you had a positive experience overall, reflected in your rating of 8 out of 10. We strive to create memorable experiences for our guests, and your feedback motivates us to continue improving.If you have any specific comments or suggestions that could help us enhance your future visits, please feel free to share them with us. We value your input and would love to make your next stay even better.Thank you once again for choosing our hotel, and we look forward to welcoming you back soon.

Thank you for your wonderful review, Tamara! We're delighted to hear that you found our property to be magical and enchanting. It's great to know that you enjoyed the location and found the sound of the brook to be relaxing. We're glad you had a peaceful stay in the garden room near the front office, and we appreciate your feedback regarding the slight smell of mildew. Rest assured, we'll take measures to address this issue. We're thrilled that our staff provided friendly service, and we look forward to welcoming you back to try out our other uniquely charming rooms. Parking is always made easy and available for your convenience.Thank you once again for sharing your feedback, and we can't wait to have you back as our guest.

Thank you so much for your kind words, Jason! We're delighted to hear that you enjoyed your stay with us. It would be our pleasure to welcome you back in the future. If there's anything else we can assist you with, please don't hesitate to let us know.

Great to hear that you enjoyed your stay with us, Audra! We're thrilled that you found our property unique and special. We appreciate your kind words and can't wait to welcome you back for another memorable experience. Thank you for choosing to stay with us!

That's fantastic to hear, Stephen! We're thrilled that you had such a great time and enjoyed your getaway. It's always wonderful to have guests who appreciate and enjoy their experience. Thank you for choosing us as your destination, and we can't wait to welcome you back for your next stay!

Thank you for taking the time to share your experience with us. We are sorry to hear that your recent stay did not meet your expectations and that you encountered several issues during your stay. We apologize for any inconvenience these issues may have caused you.Please know that we take your feedback seriously and we will be addressing the issues you have mentioned with our team. We are committed to providing our guests with a comfortable and enjoyable stay, and we will use your comments to make improvements where necessary.We appreciate your loyalty to our property and hope to have the opportunity to welcome you back in the future for a much-improved experience.

Thank you for choosing our hotel for your recent stay, Catherine! We greatly appreciate your feedback and rating. We're glad to hear that you had a positive experience with us.If there's anything specific you'd like to share about your stay or any suggestions for improvement, please don't hesitate to let us know. We always value our guests' opinions and strive to provide exceptional service. Thank you again!We hope to have the pleasure of welcoming you back soon for another enjoyable stay!

Thank you, Aaron for taking the time to share your wonderful experience with us. We are thrilled to hear that you enjoyed your stay at our property and that our location, beautiful property, and friendly staff helped make your visit to Santa Cruz a memorable one.We take pride in providing our guests with a comfortable and enjoyable stay, and we are happy to hear that we met your expectations. We look forward to welcoming you back for another great stay soon.

Thank you for your feedback, Claudia and we're sorry to hear about the difficulties you encountered during your stay. We apologize for any inconvenience caused by our office hours and communication channels. We appreciate your comments and will work to improve our service. Please know that we take your concerns seriously and will take steps to address them. We hope that you'll consider staying with us again in the future.