Ratings based on 263 Verified Reviews

They paid and stayed. We double-checked.
4.8 out of 5
97% of guests recommend
4.9 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from santa rosa, ca

Nice hotel

Posted Aug 24, 2016
Very nice hotel, clean and spacious room. Good hot continental breakfast.
Comment from Hotel Management
Aug 26, 2016 by Derek, Hotel Management
Dear Sabrina, Thank you so much for being our guest and for sharing your impressions of your stay with us. We hope to see you again for another stay. Sincerely Derek Grell General Manager
5 out of 5
by A verified traveler from san francisco ca

Beautiful hotel near beach boardwalk

Posted Aug 20, 2016
I loved this hotel the room was clean and comfortable for my children. The breakfast was delicious the staff was friendly. Would definitely recommend and stay again. Thank you for such a nice experience.
Comment from Hotel Management
Aug 23, 2016 by Derek, Hotel Management
Dear Celi, I thank you for choosing to stay with us in Capitola. We are pleased to hear that you and your family enjoyed your room and our free breakfast. We hope to see you all again. Sincerely Derek Grell General Manager
4 out of 5
by A verified traveler

Posted Aug 14, 2016
Great hotel for the price, work out and pool facilities are not huge but adequate.
5 out of 5
by A verified traveler from Lake Barrington, IL

Pearl of Capitola

Posted Aug 2, 2016
From registration to check-out, this is one the premier places to stay when visiting Capitola or Santa Cruz. We had a wonderful experience here, enhanced no doubt by kind attentions from Krista and Maggie, the front desk personnel. The facility is modern, comfortable, convenient and clean. The people are friendly and engaged. We highly recommend this pearl of Capitola.
Comment from Hotel Management
Aug 3, 2016 by Derek, Hotel Management
Dear Jorge, Thank you so much for staying with us and for your very appreciated and honest review. Capitola is one of those rare coastal villages that has it all. We are pleased that you stay was assisted by members of our awesome staff. Until you next visit, thank you for being our guests. Sincerely Derek Grell General Manager
5 out of 5
by A verified traveler

Posted Jul 20, 2016
My family and I really had a great a stay at the hotel. it's in a great location and walking distance to many restaurants.
Comment from Hotel Management
Jul 22, 2016 by Derek, Hotel Management
My Staff and I thank you all for choosing to stay with us in Capitola. We are very pleased to see that you had a great stay and that our local restaurants were easy to find and enjoy. We hope to see you again. Sincerely Derek Grell General Manager
5 out of 5
by A verified traveler from calif

Great location

Posted Jul 13, 2016
Staff,location,comfort...wonderful place to stay..will go back.
Comment from Hotel Management
Jul 13, 2016 by Derek, Hotel Management
Dear Lu, Thank you so much for choosing to stay with us and for sharing your comments. We look forwards to being at your service for all of your visits to our area. Please come back again soon. Sincerely Derek Grell General Manager
4 out of 5
by A verified traveler

Nice family hotel!

Posted Jul 7, 2016
Great location for many beaches! Comfy beds and nice continental breakfast. I will return :-)
Comment from Hotel Management
Jul 9, 2016 by Derek, Hotel Management
Thank you for noting the numerous nearby beaches and our really nice beds and free breakfast. We are pleased to see that they make you wish to stay with us again. Until then, thank you for being our guest. Sincerely Derek Grell General Manager
5 out of 5
by A verified traveler

Great hotel

Posted Jul 1, 2016
Overall great! Only suggestion for improvement was the breakfast options!
Comment from Hotel Management
Jul 3, 2016 by AGM, Hotel Management
Dear Anonymous, Thank you for staying with us at the Fairfield Inn & Suites in beautiful Capitola! We appreciate your feedback and hope you will see our improvements during your next stay. Sincerely, Misty Wenisch Assistant General Manager
5 out of 5
by A verified traveler

Pleasant surprise

Posted Jun 28, 2016
Great destination after a full day of driving .centrally located for dining and shopping.
Comment from Hotel Management
Jul 3, 2016 by AGM, Hotel Management
Dear guest, Thank you for staying with us! We are so happy to hear you were able to fully enjoy our location. With many restaurants across the street and the beach a quick walk away, many guests find our location a perfect destination as you did. We hope to see you again. Sincerely, Misty Wenisch Assistant General Manager
5 out of 5
by A verified traveler from Livermore, CA

Comfortable stay in Capitola

Posted Jun 27, 2016
The suites are nice and roomy, with nice views of the area. Hotel staff was top notch, and very accommodating -- they even surprised us with some champagne to toast with, for our anniversary. We took advantage of the heated pool and hot tub, which were relaxing and pleasant. The hotel had charging plugs for EVs, both Tesla and standard types, so we could get home on electric power without having to worry about finding one elsewhere. The location is in Capitola, but just blocks from Santa Cruz; there were convenience stores and even a cool little brewery (New Bohemia) within easy walking distance. Overall this is a great and very comfortable hotel -- we will definitely stay here again on our next visit to the Santa Cruz / Capitola area.
Comment from Hotel Management
Jul 3, 2016 by AGM, Hotel Management
Dear Brian, Thank you for sharing your experiences. We are delighted that your stay with us was 'top notch.' We appreciate you sharing your special day with us. We hope to see you during your next trip to the Capitola area. Sincerely, Misty Wenisch Assistant General Manager