Ratings based on 240 Verified Reviews

They paid and stayed. We double-checked.
4.8 out of 5
97% of guests recommend
4.9 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

Posted Jul 20, 2016
My family and I really had a great a stay at the hotel. it's in a great location and walking distance to many restaurants.
Comment from Hotel Management
Jul 22, 2016 by Derek, Hotel Management
My Staff and I thank you all for choosing to stay with us in Capitola. We are very pleased to see that you had a great stay and that our local restaurants were easy to find and enjoy. We hope to see you again. Sincerely Derek Grell General Manager
5 out of 5
by A verified traveler from calif

Great location

Posted Jul 13, 2016
Staff,location,comfort...wonderful place to stay..will go back.
Comment from Hotel Management
Jul 13, 2016 by Derek, Hotel Management
Dear Lu, Thank you so much for choosing to stay with us and for sharing your comments. We look forwards to being at your service for all of your visits to our area. Please come back again soon. Sincerely Derek Grell General Manager
4 out of 5
by A verified traveler

Nice family hotel!

Posted Jul 7, 2016
Great location for many beaches! Comfy beds and nice continental breakfast. I will return :-)
Comment from Hotel Management
Jul 9, 2016 by Derek, Hotel Management
Thank you for noting the numerous nearby beaches and our really nice beds and free breakfast. We are pleased to see that they make you wish to stay with us again. Until then, thank you for being our guest. Sincerely Derek Grell General Manager
5 out of 5
by A verified traveler

Great hotel

Posted Jul 1, 2016
Overall great! Only suggestion for improvement was the breakfast options!
Comment from Hotel Management
Jul 3, 2016 by AGM, Hotel Management
Dear Anonymous, Thank you for staying with us at the Fairfield Inn & Suites in beautiful Capitola! We appreciate your feedback and hope you will see our improvements during your next stay. Sincerely, Misty Wenisch Assistant General Manager
5 out of 5
by A verified traveler

Pleasant surprise

Posted Jun 28, 2016
Great destination after a full day of driving .centrally located for dining and shopping.
Comment from Hotel Management
Jul 3, 2016 by AGM, Hotel Management
Dear guest, Thank you for staying with us! We are so happy to hear you were able to fully enjoy our location. With many restaurants across the street and the beach a quick walk away, many guests find our location a perfect destination as you did. We hope to see you again. Sincerely, Misty Wenisch Assistant General Manager
5 out of 5
by A verified traveler from Livermore, CA

Comfortable stay in Capitola

Posted Jun 27, 2016
The suites are nice and roomy, with nice views of the area. Hotel staff was top notch, and very accommodating -- they even surprised us with some champagne to toast with, for our anniversary. We took advantage of the heated pool and hot tub, which were relaxing and pleasant. The hotel had charging plugs for EVs, both Tesla and standard types, so we could get home on electric power without having to worry about finding one elsewhere. The location is in Capitola, but just blocks from Santa Cruz; there were convenience stores and even a cool little brewery (New Bohemia) within easy walking distance. Overall this is a great and very comfortable hotel -- we will definitely stay here again on our next visit to the Santa Cruz / Capitola area.
Comment from Hotel Management
Jul 3, 2016 by AGM, Hotel Management
Dear Brian, Thank you for sharing your experiences. We are delighted that your stay with us was 'top notch.' We appreciate you sharing your special day with us. We hope to see you during your next trip to the Capitola area. Sincerely, Misty Wenisch Assistant General Manager
5 out of 5
by A verified traveler

I enjoyed this hotel tremendously

Posted Jun 24, 2016
Pros: Helpful staff. Good breakfast. Comfortable, spacious room with two TVs.
Cons: Install a Ethernet connection in the room so you don't have to rely on wireless.
Location: Capitola Beach for surfing. Dining. Nearby beaches and state parks.
I would've preferred a hotel a bit closer to the beach, but this was what was available when we booked. I enjoyed was very pleased with the accommodations. The front desk people, esp. Derek were most helpful in making recommendations for places to eat and places to go. The only drawback was that Internet connection was down our second night. My kids made use of the exercise facilities. They had good breakfast choices. If I returned to Capitola, I'd certain consider staying here again.
Comment from Hotel Management
Jul 3, 2016 by AGM, Hotel Management
Dear valued guest, Thank you for taking the time to share your experience with us. We are pleased you enjoyed our staff, breakfast and large suites. We apologize that you were unable to locate the Ethernet plug-in, as we do have one in each room. We hope to see you and your family again in the future. Sincerely, Misty Wenisch Assistant General Manager
4 out of 5
by A verified traveler

Nice spot. Newly renovated

Posted Jun 12, 2016
This place was really nice. Not the hotel's fault, but it was overrun with kids. They were everywhere! Not a kid person, so I didn't like that but over all, a nice place to stay.
Comment from Hotel Management
Jun 13, 2016 by Misty Wenisch, Hotel Management
Dear Anonymous, Thank you for staying with us! As we have approached summertime, our hotel has become a terrific place for both families and business guests. Thank you for being our guests and we hope your will stay with us again. Sincerely, Misty Wenisch Assistant General Manager
5 out of 5
by A verified traveler from california

Good deal

Posted May 29, 2016
Great hotel! Clean, great staff 👍very easy check-in. Updated.
5 out of 5
by A verified traveler from l

Went above and beyond expectations.

Posted May 20, 2016
We came here expecting a nice hotel because we saw reviews were good but we were blown away by the 5 star feel. This was by far one of the cleanest hotels I've stayed in, the rooms were large and well decorated, everything was top notch. I felt like I was staying at a 5 star resort. If you're looking for somewhere to stay in Capitola book this place!
Comment from Hotel Management
May 21, 2016 by Derek, Hotel Management
We are very proud that you enjoyed our beautiful hotel and our amazing hardworking staff. Many travelers are surprised that a Fairfield Inn and Suites can be so nice. Thank you for your very appreciated review. Sincerely yours Derek Grell General Manager