Lobby

Reviews of Inn At Pasatiempo

2.5 out of 5
Inn At Pasatiempo
555 Highway 17, Santa Cruz, CA

Reviews

8.2

Very Good

Rating 10 - Excellent. 394 out of 1000 reviews" "
Rating 8 - Good. 365 out of 1000 reviews" "
Rating 6 - Okay. 140 out of 1000 reviews" "
Rating 4 - Poor. 64 out of 1000 reviews" "
Rating 2 - Terrible. 37 out of 1000 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Mike

The location
Stayed 2 nights in Apr 2024

4/10 Poor

Amanda

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

8/10 Good

Lizel

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024

10/10 Excellent

Jessica

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice quaint little place for passing through
Stayed 1 night in Feb 2024

8/10 Good

Edgar, Inglewood

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 2 nights in Feb 2024

10/10 Excellent

Kristin

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
This is our second year stayigg n here, we love how easy it is to access the 17 and that there’s coffee in lobby in the AM and the restaurant for dinner. Easy parking, quiet… accommodating n staff. Beds are clean and comfy. We will be back!
Stayed 2 nights in Feb 2024
Response from Naomi, General Manager on Feb 26, 2024
Kristin,Yay! We are perfect! (-: Thank you so much! The Inn at Pasatiempo is committed to offering each of our guests clean, comfortable, well appointed rooms with nice extras like complimentary parking and internet, pastries and coffee each morning in our lobby, a heated outdoor pool and an onsite restaurant and bar. Our property is uniquely situated in a nice wooded spot with beautiful garden areas and Adirondack chairs overlooking the pool and grounds. We are just far enough out of Santa Cruz to hear the birds chirp but close enough to quickly get to the hustle and bustle of the beach/boardwalk area. Thank you so much for taking the time to review your visit and choosing us for your Santa Cruz adventure! Please return for another visit soon! Warmly, Naomi, The Inn at Pasatiempo

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
A looks a little dated from the outside but everything is very nice inside.
Stayed 1 night in Jan 2024
Response from Naomi, General Manager on Jan 26, 2024
Hi Patrick,Thank you so much for staying at The Inn at Pasatiempo and taking the time to review your visit. The Inn at Pasatiempo is committed to providing each of our valued guests with clean, comfortable, well appointed rooms and nice extras like complimentary parking and internet, pastries and coffee each morning in our lobby, a heated outdoor pool and an onsite restaurant and bar. Our property is located just five miles from the beach/boardwalk area but provides a calm respite from the noise, traffic and general chaos of properties closer to the beach. Thanks again! Please return for another visit soon! Warmly, Naomi, The Inn at Pasatiempo

10/10 Excellent

Mangesh

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Naomi, General Manager on Jan 4, 2024
Mangesh,Thank you so much for staying at The Inn at Pasatiempo and taking the time to rate your visit! Happy guests are our number one priority and it's great we succeeded in providing that experience with your visit. The Inn at Pasatiempo is committed to providing each of our valued guests with clean, comfortable, well appointed rooms and nice extras like complimentary internet and parking, pastries and coffee in the morning, a heated outdoor pool and a restaurant and bar onsite. We look forward to welcoming you back again soon! Warmly, Naomi, The Inn at Pasatiempo

8/10 Good

joy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Naomi, General Manager on Jan 4, 2024
Dear Joy,Thank you so much for staying with us and taking the time to rate your visit! I am delighted we took good care of you! I agree, we really are quite awesome. (-: The Inn at Pasatiempo is committed to providing each of our valued guests with clean, comfortable, well appointed rooms and nice extras like complimentary parking and internet, pastries and coffee each morning in our lobby, a heated outdoor pool and an onsite restaurant and bar. Our property is located just five miles from the beach/boardwalk area but provides a calm respite from the noise, traffic and general chaos of properties closer to the beach. Thanks again! Please return for another visit soon! Warmly, Naomi, The Inn at Pasatiempo

8/10 Good

Verified traveler

Traveled with family
Stayed 4 nights in Dec 2023
Response from Naomi, General Manager on Jan 4, 2024
Thank you so much for staying at The Inn at Pasatiempo and taking the time to rate your visit. I'm so glad to see we took good care of you! The Inn at Pasatiempo is committed to providing each of our valued guests with clean, comfortable, well appointed rooms and nice extras like complimentary internet and parking, pastries and coffee each morning in the lobby, a heated outdoor pool and an onsite bar and restaurant. Thanks again! Please return for another visit soon! Warmly, Naomi, The Inn at Pasatiempo

8/10 Good

Leslie

Traveled with family
Liked: Property conditions & facilities, room comfort
Good value
On the plus side the room was very clean and a nice size. On the negative it only had one nightstand which was very inconvenient and the heater would cycle a blast of cold air would blow out until the heater would run. All in all this place is a good value and we probably will stay here on our next trip to Santa Cruz.
Stayed 1 night in Dec 2023
Response from Naomi, General Manager on Dec 19, 2023
Leslie,Thank you so much for staying at Inn at Pasatiempo and taking the time to review your visit. I am dismayed you had issues with your heater but happy to read you consider us a good value. The Inn at Pasatiempo is committed to providing each of our valued guests with clean, comfortable, well appointed rooms and nice extras like complimentary internet and parking, pastries and coffee each morning in the lobby, a heated outdoor pool and an onsite bar and restaurant. Our hard working staff wants to know about our guests concerns right away, before a stay is compromised, If we are unable to resolve a room issue, we are happy to move a guest to a room better suiting their needs. I apologize we were unable to accomplish that goal with your visit. Please consider giving us another opportunity to show you just how great a visit to Inn at Pasatiempo can be! Warmly, Naomi, The Inn at Pasatiempo

10/10 Excellent

Elizabeth, Valley Springs

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful area. Employees very nice and helpful. Room was comfortable and warm. Also great location for our destination.
Stayed 1 night in Dec 2023
Response from Naomi, General Manager on Dec 19, 2023
Elizabeth,Thank you so much for staying at our hotel while you visited Santa Cruz! The Inn at Pasatiempo is dedicated to providing each of our valued guests with clean, comfortable, well appointed rooms and nice extras like complimentary parking and high speed internet, pastries and coffee each morning in our lobby and a heated outdoor pool. I'm so glad we succeeded with your visit.You are right, we are located in an ideal spot! Our location keeps our guests away from some of the hustle and bustle of properties closer to the beach but is still just five miles away from all the action. Guests can enjoy our flower filled outdoor spaces, sip a cup of coffee in our Adirondack chairs and listen to the birds chirp, it's really that quiet!Thanks again for staying with us and taking the time to review your visit. We look forward to welcoming you back soon!Warmly,Naomi, The Inn at Pasatiempo

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Naomi, General Manager on Dec 19, 2023
Linda,Thank you so much for staying at Inn at Pasatiempo and taking the time to rate your visit! Happy guests are our number one priority and it's great we succeeded in providing that experience with your visit. The Inn at Pasatiempo is committed to providing each of our valued guests with clean, comfortable, well appointed rooms and nice extras like complimentary internet and parking, pastries and coffee in the morning, a heated outdoor pool and a restaurant and bar onsite.We look forward to welcoming you back again soon! Warmly, Naomi, The Inn at Pasatiempo

8/10 Good

Nathaniel

Stayed 1 night in Dec 2023
Response from Naomi, General Manager on Jan 4, 2024
Nathaniel,Thank you so much for staying at The Inn at Pasatiempo and taking the time to rate your visit! All of us here work hard to make sure our guests feel comfortable and valued. This means we cover the basics; clean, comfortable well-appointed rooms and a warm, responsive staff but also offer nice little extras like complimentary internet and parking, pastries and coffee each morning, a heated outdoor pool and an onsite restaurant and bar. Thanks again! Please return for another visit soon! Warmly, Naomi, The Inn at Pasatiempo

10/10 Excellent

Staci

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Staff were great
Stayed 2 nights in Nov 2023
Response from Naomi, General Manager on Dec 19, 2023
Staci,Thank you so much for staying with us and taking the time to review your visit. I am delighted you were happy with our staff. We are quite amazing! (-: Silliness aside, The Inn at Pasatiempo is committed to providing each of our valued guests with clean, comfortable, well appointed rooms and nice extras like pastries and coffee each morning in our lobby, complimentary parking and internet, a heated outdoor pool and an onsite bar and restaurant. Thanks again for staying with us. Please return for another visit soon! Warmly, Naomi, The Inn at Pasatiempo

10/10 Excellent

Inbal

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surprisingly clean and comfortable stay, reviews were very helpful too. Stayed with our 2 boys (8,4) and grandad. Pool and grassy area are a big plus, a little too cold for this season but good to have that option. Dining at the Inn’s restaurant makes life easy too, all in all a comfortable stay, not overpriced for a change, location is great because you are 10 minutes away from many trails and Santa Cruz dining and downtown, but still quiet with trees surrounding. Right off highway 17, but not very noisy.
Stayed 2 nights in Nov 2023
Response from Naomi, General Manager on Dec 19, 2023
Inbal,Thank you so much for booking with Inn at Pasatiempo and taking the time to review your visit. I'm delighted to read you enjoyed our location! You are right, we are located in a great spot with easy access to all the fun stuff in Santa Cruz but minus the noise and traffic of beach area accommodations. The Inn at Pasatiempo is just four miles from the beach and an equally short drive to downtown Santa Cruz where shops, restaurants and great people watching abound. The Inn at Pasatiempo is committed to providing each of our valued guests with clean, comfortable, well appointed rooms and nice extras like free parking, free WIFI, a heated outdoor pool and an onsite bar and grill. Of course another big plus is the award winning golf course nearby, just a short walk or drive from our front door. Enjoy a day of golf and head back to us for a swim in the pool, a drink and dinner at the Back Nine restaurant or just a relaxing break in our rooms with wood beamed vaulted ceilings with fans, flat panel television with a mini fridge, microwave and coffee maker as well as triple-sheeted comfy beds with four king size pillows. Thanks again for choosing The Inn at Pasatiempo, please return for a future visit soon! Warm Regards, Naomi, The Inn at Pasatiempo

10/10 Excellent

john

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, easy to check in, friendly staff.
Stayed 3 nights in Nov 2023
Response from Naomi, General Manager on Dec 19, 2023
John,Thank you so much! The Inn at Pasatiempo is committed to offering each of our guests clean, comfortable, well appointed rooms with nice extras like complimentary parking and internet, pastries and coffee each morning in our lobby, a heated outdoor pool and an onsite restaurant and bar. You are right, our staff is fantastic! (-: I feel the size of our property helps staff really take time with our guests and provide warmth and care missing from some bigger properties Thanks again for taking the time to review your visit and choosing us for your Santa Cruz adventure! Please return for another visit soon! Warmly, Naomi, The Inn at Pasatiempo

10/10 Excellent

Stephanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff & food . 10/10
Stayed 1 night in Nov 2023
Response from Naomi, General Manager on Dec 19, 2023
Stephanie,Thank you so much for staying with us and taking the time to review your visit! I am delighted we took good care of you! I agree, we really are quite awesome. (-: The Inn at Pasatiempo is committed to providing each of our valued guests with clean, comfortable, well appointed rooms and nice extras like complimentary parking and internet, pastries and coffee each morning in our lobby, a heated outdoor pool and an onsite restaurant and bar. Our peaceful setting creates the perfect oasis after a chaotic day at the boardwalk or the beach and while we are only five miles from the beach, the chirping birds and tranquil grounds will make you feel like you are in a totally different world. Thanks again! Please return for another visit soon! Warmly, Naomi, The Inn at Pasatiempo

10/10 Excellent

Melanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, bar/restaurant on site. Easy parking. Awesome staff. Could use another mirror in room besides bathroom only mirror, so other person could do make-up, hair if bathroom is being used.
Stayed 1 night in Nov 2023
Response from Naomi, General Manager on Dec 19, 2023
Melanie,Thank you so much for staying with us at The Inn at Pasatiempo and taking the time to review your visit! I am delighted to read you enjoyed your stay with us and will pass on your praise to our staff! It's possible I'm a little biased but I think the kindness and warmth of both our hotel and restaurant staff makes all of our guests feel a sense of family and welcome that may be missing from service at bigger properties. The Inn at Pasatiempo is committed to providing each of our valued guests with clean, comfortable, well appointed rooms and nice extras like complimentary internet and parking, pastries and coffee each morning in our lobby, a heated outdoor pool and an on-site bar and restaurant,popular with both locals and visitors to our lovely area. Thanks again for staying with us, we look forward to welcoming you back for another visit soon! Warmly, Naomi, The Inn at Pasatiempo

8/10 Good

María

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Naomi, General Manager on Dec 19, 2023
Maria,Thank you so much for staying at The Inn at Pasatiempo and taking the time to review your visit. All of us here work hard to make sure our guests feel comfortable and valued. This means we cover the basics; clean, comfortable well-appointed rooms and a warm, responsive staff but also offer nice little extras like complimentary internet and parking, pastries and coffee each morning, a heated outdoor pool and an onsite restaurant and bar. Thanks again! Please return for another visit soon! Warmly, Naomi, The Inn at Pasatiempo

10/10 Excellent

Ronald

Stayed 1 night in Nov 2023
Response from Naomi, General Manager on Dec 19, 2023
Ronald,Thank you for staying at The Inn at Pasatiempo and taking the time to rate your visit. I'm so glad you enjoyed your stay and we took good care of you! The Inn at Pasatiempo is committed to providing each of our valued guests with clean, comfortable, well appointed rooms and nice extras like pastries and coffee each morning in our lobby, complimentary internet and parking, a heated outdoor pool and an onsite bar and grill. Thanks again! We can't wait to welcome you back soon! Warmly, Naomi, The Inn at Pasatiempo

10/10 Excellent

Patty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Naomi, General Manager on Dec 19, 2023
Patty,Thank you so much for staying at The Inn at Pasatiempo and taking the time to rate your visit! Happy guests are our number one priority and it's great we succeeded in providing that experience with your visit. The Inn at Pasatiempo is committed to providing each of our valued guests with clean, comfortable, well appointed rooms and nice extras like complimentary internet and parking, pastries and coffee in the morning, a heated outdoor pool and a restaurant and bar onsite. We look forward to welcoming you back again soon! Warmly, Naomi, The Inn at Pasatiempo

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Naomi, General Manager on Dec 28, 2023
Dorothy,Thank you so much for staying at The Inn at Pasatiempo and taking the time to rate your visit! Happy guests are our number one priority and it's great we succeeded in providing that experience with your visit. The Inn at Pasatiempo is committed to providing each of our valued guests with clean, comfortable, well appointed rooms and nice extras like complimentary internet and parking, pastries and coffee in the morning, a heated outdoor pool and a restaurant and bar onsite. We look forward to welcoming you back again soon! Warmly, Naomi

8/10 Good

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
One downfall- the room coffee maker didn't work properly, so we had to dress to go get coffee from lobby.
Stayed 1 night in Oct 2023
Response from Naomi, General Manager on Dec 28, 2023
Melanie,Thank you so much for staying with us and taking the time to review your visit at The Inn at Pasatiempo! I am so sorry about your coffee maker. I agree, you should have been able to enjoy your first cup in your room and then come to the lobby for a pastry and a cup of Peet's Coffee. The Inn at Pasatiempo is committed to providing each of our valued guests with clean, comfortable, well appointed rooms and nice extras like pastries and coffee in our lobby each morning, complimentary high-speed internet, a heated outdoor swimming pool and a bar and grill on-site. Please return for another visit so we can make your stay closer to perfect!Happy Holidays! Thanks again!Warm Regards,Naomi, The Inn at Pasatiempo

10/10 Excellent

Eulonda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I grow up in Los Gatos and rhe ladt time i stayed at the Inn it was a dump. It was great to experience the place after it's renovation. Great job and kudos to the entire team from housekeeping to the banquet manager.
Stayed 2 nights in Oct 2023
Response from Naomi, General Manager on Oct 20, 2023
Eulonda,Thank you so much for staying with us and taking the time to review your visit! I'm so glad you don't think we are a dump any longer! (-: The Inn at Pasatiempo is an older property and based on the stories I've heard from guests, the hotel and restaurant have had a number of style and functionality changes over the years. The Inn at Pasatiempo is committed to providing each of our valued guests with clean, comfortable, well appointed rooms and nice extras like complimentary parking and wifi, pastries and coffee each morning in our lobby, a heated outdoor swimming pool and a delicious onsite bar and restaurant. I'm so glad we succeeded in providing you with a great experience! Please return for another visit soon!Warmly,Naomi

10/10 Excellent

Kenneth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, great food and a very nice room. Can’t say enough good stuff about place. Whoever does the hiring for In at Pasatiempo is really good at there job.
Stayed 2 nights in Oct 2023
Response from Naomi, General Manager on Dec 28, 2023
Kenneth,Thank you so much, I agree, we are pretty darn great, not to mention my superior hiring skills! (-: Joking aside The Inn at Pasatiempo is committed to offering each of our guests clean, comfortable, well appointed rooms with nice extras like complimentary parking and internet, pastries and coffee each morning in our lobby, a heated outdoor pool and an onsite restaurant and bar. Our property is also situated in a nice wooded area with beautiful garden areas and Adirondack chairs overlooking the pool and grounds. We are just far enough out of Santa Cruz to hear the birds chirp but close enough to quickly get to the hustle and bustle of the beach/boardwalk area. Thank you so much for taking the time to review your visit and choosing us for your Santa Cruz adventure! Please return for another visit soon! Warmly, Naomi, The Inn at Pasatiempo

10/10 Excellent

Paul A

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was excellent and accommodating!
Stayed 1 night in Sep 2023
Response from Naomi, General Manager on Oct 20, 2023
Paul,Thank you so much, I agree, we are fantastic! (-: The Inn at Pasatiempo is committed to offering each of our guests clean, comfortable, well appointed rooms with nice extras like complimentary parking and internet, pastries and coffee each morning in our lobby, a heated outdoor pool and an onsite restaurant and bar. Our property is also situated in a nice wooded area with beautiful garden areas and Adirondack chairs overlooking the pool and grounds. We are just far enough out of Santa Cruz to hear the birds chirp but close enough to quickly get to the hustle and bustle of the beach/boardwalk area.Thank you so much for taking the time to review your visit and choosing us for your Santa Cruz adventure! Please return for another stay soon! Warmly, Naomi, Inn at Pasatiempo

8/10 Good

Creg

Stayed 2 nights in Oct 2023
Response from Naomi, General Manager on Dec 19, 2023
Creg,Thank you so much for staying at The Inn at Pasatiempo and taking the time to rate your visit. All of us here work hard to make sure our guests feel comfortable and valued. This means we cover the basics; clean, comfortable well-appointed rooms and a warm, responsive staff but also offer nice little extras like complimentary internet and parking, pastries and coffee each morning, a heated outdoor pool and an onsite restaurant and bar. Thanks again! Please return for another visit soon! Warmly, Naomi, The Inn at Pasatiempo

10/10 Excellent

Wei

Stayed 1 night in Oct 2023
Response from Naomi, General Manager on Dec 19, 2023
Wei,Thank you so much for staying at The Inn at Pasatiempo and taking the time to rate your visit! Happy guests are our number one priority and it's great we succeeded in providing that experience with your visit. The Inn at Pasatiempo is committed to providing each of our valued guests with clean, comfortable, well appointed rooms and nice extras like complimentary internet and parking, pastries and coffee in the morning, a heated outdoor pool and a restaurant and bar onsite. We look forward to welcoming you back again soon! Warmly, Naomi, The Inn at Pasatiempo

10/10 Excellent

Greg

Stayed 2 nights in Sep 2023
Response from Naomi, General Manager on Oct 20, 2023
Greg, Thank you so much for staying at Inn at Pasatiempo and taking the time to rate your visit! Happy guests are our number one priority and it's great we succeeded in providing that experience with your visit. The Inn at Pasatiempo is committed to providing each of our valued guests with clean, comfortable, well appointed rooms and nice extras like complimentary internet and parking, pastries and coffee in the morning, a heated outdoor pool and a restaurant and bar onsite. We look forward to welcoming you back again soon! Warmly, Naomi

10/10 Excellent

William, Shoreline

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, excellent restaurant, and beautiful room.
Stayed 3 nights in Jul 2023
Response from Naomi, General Manager on Oct 20, 2023
William,Thank you so much! The Inn at Pasatiempo is committed to offering each of our guests clean, comfortable, well appointed rooms with nice extras like complimentary parking and internet, pastries and coffee each morning in our lobby, a heated outdoor pool and an onsite restaurant and bar. Our property is uniquely situated in a nice wooded spot with beautiful garden areas and Adirondack chairs overlooking the pool and grounds. We are just far enough out of Santa Cruz to hear the birds chirp but close enough to quickly get to the hustle and bustle of the beach/boardwalk area. Thank you so much for taking the time to review your visit and choosing us for your Santa Cruz adventure! Please return for another visit soon! Warmly, Naomi

8/10 Good

Paolo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Thomas

Stayed 2 nights in Sep 2023
Response from Naomi, General Manager on Sep 24, 2023
Hi Thomas,Thank you so much! Inn at Pasatiempo is committed to offering each of our guests clean, comfortable, well appointed rooms with nice extras like complimentary parking and internet, pastries and coffee each morning in our lobby, a heated outdoor pool and an onsite restaurant and bar. Our property is also situated in a nice wooded area with beautiful garden areas and Adirondack chairs overlooking the pool and grounds. We are just far enough out of Santa Cruz to hear the birds chirp but close enough to quickly get to the hustle and bustle of the beach/boardwalk area. Thank you so much for taking the time to rate your visit and choosing us for your Santa Cruz adventure! Please return for another visit soon! Warmly, Naomi, General Manager

10/10 Excellent

Lisa A

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean rooms. Friendly staff. Restaurant food was good.
Stayed 2 nights in Sep 2023
Response from Naomi, General Manager on Sep 24, 2023
Hi Lisa,Thank you so much for staying with us at The Inn at Pasatiempo and taking the time to review your visit! I am delighted to read you enjoyed your stay with us and will pass on your praise to our staff! It's possible I'm a little biased but I think the kindness and warmth of both our hotel and restaurant staff makes all of our guests feel a sense of family and welcome that may be missing from service at bigger properties. Inn at Pasatiempo is committed to providing each of our valued guests with clean, comfortable, well appointed rooms and nice extras like complimentary internet and parking, pastries and coffee each morning in our lobby, a heated outdoor pool and an on-site bar and restaurant,popular with both locals and visitors to our lovely area. Thanks again for staying with us, we look forward to welcoming you back for another visit soon! Warmly, Naomi, The Inn at Pasatiempo

10/10 Excellent

john

Stayed 1 night in Aug 2023
Response from Naomi, General Manager on Sep 21, 2023
John,Thank you so much for taking the time to rate your stay with us! The Inn at Pasatiempo is committed to offering each of our guests clean, comfortable, well appointed rooms with nice extras like complimentary parking and internet, pastries and coffee each morning in our lobby, a heated outdoor pool and an onsite restaurant and bar. Our property is also situated in a nice wooded area with beautiful garden areas and Adirondack chairs overlooking the pool and grounds. We are just far enough out of Santa Cruz to hear the birds chirp but close enough to quickly get to the hustle and bustle of the beach/boardwalk area. Thank you so much for choosing us for your Santa Cruz adventure! Please return for another visit soon! Warmly,Naomi, The Inn at Pasatiempo

10/10 Excellent

john

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place. Clean. Right next to Pasatiempo Golf Course. Easy to get to.
Stayed 1 night in Aug 2023
Response from Naomi, General Manager on Sep 10, 2023
John,Thank you for staying with us and taking the time to review your visit. I'm delighted you enjoyed our hotel and hopefully got a round of golf in! The Inn at Pasatiempo is commited to providing each of our valued guests with clean, comfortable, well appointed rooms and nice extras like complimentary pastries and coffee in our lobby each morning, a heated outdoor pool and even an onsite bar and restaurant. Please visit us again soon!

10/10 Excellent

Dermot

Stayed 1 night in Aug 2023
Response from Naomi, General Manager on Sep 21, 2023
Dermot,Thank you so much for staying at The Inn at Pasatiempo and taking the time to rate your visit! Happy guests are our number one priority and it's great we succeeded in providing that experience with your visit. The Inn at Pasatiempo is committed to providing each of our valued guests with clean, comfortable, well appointed rooms and nice extras like complimentary internet and parking, pastries and coffee in the morning, a heated outdoor pool and a restaurant and bar onsite. We look forward to welcoming you back again soon! Warmly,Naomi

8/10 Good

Monica

Stayed 2 nights in Aug 2023
Response from Naomi, General Manager on Sep 10, 2023
Monica,Thank you so much for staying at Inn at Pasatiempo and taking the time to rate your visit. All of us here work hard to make sure our guests feel comfortable and valued. This means we cover the basics; clean, comfortable well-appointed rooms and a warm, responsive staff but also offer nice little extras like complimentary internet and parking, pastries and coffee each morning, a heated outdoor pool and an onsite restaurant and bar. Thanks again! Please return for another visit soon! Warmly, Naomi, The Inn at Pasatiempo

8/10 Good

Theresa

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
What I didn’t like was the toilet was broken in our room so we had to pack up and move to another room which had lights that didn’t work in the suite and required us to check out an hour early. What I did like is the staff were super kind and the otherwise the property is just absolutely lovely, quiet, and peaceful. The one service issue I notice frustrating several people is the coffee, hot water, and breakfast pastries were often empty and not being refilled quickly enough. I may give this place another try and hopefully the small issues are fixed.
Stayed 2 nights in Jul 2023
Response from Naomi, General Manager on Aug 15, 2023
Theresa,Thank you so much for staying with us and taking the time to review your visit. I am terribly sorry about your room issues. We often have small things we need to repair in rooms and sometimes we don't catch it until a guest lets us know. The morning coffee and pastry service in the lobby can get very crowded and it sometimes will take a second for our front desk associate to get things filled. We have a small staff and the morning staff person is also handling check-outs and phone calls. I would say we generally do very well at keeping everything filled and I'm sorry you encountered less than prompt service. The Inn at Pasatiempo is committed to providing each of our valued guests with clean, comfortable, well appointed rooms and nice extras like our morning sweet treat and coffee, a heated outdoor pool and an onsite bar and grill.Please consider returning for another visit so we can show you just how great The Inn at Pasatiempo can be!Warm Regards,Naomi

6/10 Okay

kamila

Traveled with family
Liked: Staff & service
Overpriced for the shape of the property
Stayed 2 nights in Aug 2023
Response from Naomi, General Manager on Sep 10, 2023
Kamila,Thank you for staying at Inn at Pasatiempo and taking the time to review your visit. It sounds like we did not provide you with the stay you deserve and I apologize for any issues you encountered during your time with us. Inn at Pasatiempo is committed to providing each of our valued guests with clean, comfortable, well appointed rooms and nice extras like complimentary parking and internet, a heated outdoor pool, pastries and coffee in the mornings and an onsite bar and restaurant. Please consider giving us another opportunity to show you again how great a visit at Inn at Pasatiempo can be! Warmly, Naomi, Inn at Pasatiempo

8/10 Good

Susan

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2023
Response from Naomi, General Manager on Aug 3, 2023
Susan,Thank you so much for staying at Inn at Pasatiempo and taking the time to rate your visit! All of us here work hard to make sure our guests feel comfortable and valued. This means we cover the basics; clean, comfortable well-appointed rooms and a warm, responsive staff but also offer nice little extras like complimentary internet and parking, pastries and coffee each morning, a heated outdoor pool and an onsite restaurant and bar. Thanks again! Please return for another visit soon! Warmly, Naomi, Inn at Pasatiempo

10/10 Excellent

Michelle

Stayed 1 night in Jul 2023
Response from Naomi, General Manager on Sep 10, 2023
Michelle,Thank you so much for staying with us and taking the time to rate your visit! I am delighted we took good care of you! I agree, we really are quite awesome. (-: The Inn at Pasatiempo is committed to providing each of our valued guests with clean, comfortable, well appointed rooms and nice extras like complimentary parking and internet, pastries and coffee each morning in our lobby, a heated outdoor pool and an onsite restaurant and bar. Our property is located just five miles from the beach/boardwalk area but provides a calm respite from the noise, traffic and general chaos of properties closer to the beach. Thanks again! Please return for another visit soon! Warmly, Naomi, Inn at Pasatiempo

10/10 Excellent

April

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, quiet, clean, and great staff
Stayed 2 nights in Jul 2023
Response from Naomi, General Manager on Aug 3, 2023
April,Thank you for staying at Inn at Pasatiempo and taking the time to review your visit. I'm so glad you enjoyed your stay and we took good care of you! Inn at Pasatiempo is committed to providing each of our valued guests with clean, comfortable, well appointed rooms and nice extras like pastries and coffee each morning in our lobby, complimentary internet and parking, a heated outdoor pool and an onsite bar and grill. Our location keeps our guests away from some of the hustle and bustle of properties closer to the beach but is still just five miles away from all the action. Guests can enjoy our flower filled outdoor spaces, sip a cup of coffee in our Adirondack chairs and listen to the birds chirp, it's really that quiet! Thanks again! We can't wait to welcome you back soon! Warmly, Naomi, Inn at Pasatiempo

8/10 Good

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room needs a light on both sides of the bed. The person on the no-lamp side cannot read in bed. The lighting in the room could be improved.
Stayed 2 nights in Jul 2023
Response from Naomi, General Manager on Aug 3, 2023
Ruth,Oh no! I am so sorry about your lack of room lighting. We always want to solve any room issue a guest has right away, in hopes of rescuing their stay. We are dedicated to providing the best experience possible for our guests and certainly a well lit room is an important part of a comfy place to lay your head. I apologize we were not able to accomplish that for your stay. The Inn at Pasatiempo is committed to providing each of our valued guests with clean, comfortable, well appointed rooms and nice extras like complimentary parking and wifi, pastries and coffee in the lobby each morning, a heated outdoor pool and even and onsite bar and grill. Thank you so much for staying with us and taking the time to review your stay. Please consider giving us another opportunity to show you just how great a visit to The Inn at Pasatiempo can be! Warmly, Naomi, The Inn at Pasatiempo

4/10 Poor

Patty

Traveled with family
Liked: Staff & service
The food at the restaurant was good, bed was comfortable. It seemed very dated.
Stayed 1 night in Jul 2023
Response from Naomi, General Manager on Jul 22, 2023
Patty,Oh no! I am dismayed you had a bad experience here! At The Inn at Pasatiempo, we are dedicated to providing our guests with clean, comfortable, well appointed rooms and nice extras liike a heated pool, pastries and coffee in the morning and an onsite bar and restaurant. Meeting those standards is our highest priority and it is absolutely unacceptable when we don't meet those standards. I apologize we did not provide you with a satisfactory stay. Please consider giving us another opportunity to show you just how great a stay at Inn at Pasatiempo can be! Warmly, Naomi, Inn at Pasatiempo

6/10 Okay

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2023
Response from Naomi, General Manager on Jul 22, 2023
Hi Kimberly,Thank you for staying at Inn at Pasatiempo and taking the time to review your visit. It looks like we did not provide you with the stay you deserve and I apologize for any issues you encountered during your time with us. Inn at Pasatiempo is committed to providing each of our valued guests with clean, comfortable, well appointed rooms and nice extras like complimentary parking and internet, a heated outdoor pool, pastries and coffee in the mornings and an onsite bar and restaurant. Please consider giving us another opportunity to show you again how great a visit at Inn at Pasatiempo can be! Warmly, Naomi, Inn at Pasatiempo

8/10 Good

Maria

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Floor was dirty like they have not vacuum
Stayed 1 night in Jul 2023
Response from Naomi, General Manager on Jul 19, 2023
Maria,Thank you for staying at Inn at Pasatiempo and taking the time to review your visit. It looks like we did not provide you with the stay you deserve and I apologize for any issues you encountered during your time with us. Inn at Pasatiempo is committed to providing each of our valued guests with clean, comfortable, well appointed rooms and nice extras like complimentary parking and internet, a heated outdoor pool, pastries and coffee in the mornings and an onsite bar and restaurant. Please consider giving us another opportunity to show you again how great a visit at Inn at Pasatiempo can be! Warmly, Naomi, Inn at Pasatiempo

8/10 Good

Robert

Stayed 2 nights in Jul 2023
Response from Naomi, General Manager on Aug 3, 2023
Robert,Thank you so much for staying at Inn at Pasatiempo and taking the time to rate your visit. All of us here work hard to make sure our guests feel comfortable and valued. This means we cover the basics; clean, comfortable well-appointed rooms and a warm, responsive staff but also offer nice little extras like complimentary internet and parking, pastries and coffee each morning, a heated outdoor pool and an onsite restaurant and bar. Thanks again! Please return for another visit soon! Warmly, Naomi, The Inn at Pasatiempo

10/10 Excellent

Elija

Stayed 2 nights in Jul 2023
Response from Naomi, General Manager on Aug 3, 2023
Elija,Thank you so much for staying at Inn at Pasatiempo and taking the time to rate your visit! Happy guests are our number one priority and it's great we succeeded in providing that experience with your visit. The Inn at Pasatiempo is committed to providing each of our valued guests with clean, comfortable, well appointed rooms and nice extras like complimentary internet and parking, pastries and coffee in the morning, a heated outdoor pool and a restaurant and bar onsite. We look forward to welcoming you back again soon! Warmly, Naomi, Inn at Pasatiempo

8/10 Good

Carli

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great option for family. We enjoyed being a little removed from the busy down town area. Short drive to beach.
Stayed 1 night in Jul 2023
Response from Naomi, General Manager on Jul 16, 2023
Carli,Thank you so much, I agree, we are fantastic! (-:Inn at Pasatiempo is committed to offering each of our guests clean, comfortable, well appointed rooms with nice extras like complimentary parking and internet, pastries and coffee each morning in our lobby, a heated outdoor pool and an onsite restaurant and bar. Our property is also situated in a nice wooded area with beautiful garden areas and Adirondack chairs overlooking the pool and grounds. We are just far enough out of Santa Cruz to hear the birds chirp but close enough to quickly get to the hustle and bustle of the beach/boardwalk area. Thank you so much for taking the time to review your visit and choosing us for your Santa Cruz adventure! Please return for another visit soon! Warmly, Naomi, Inn at Pasatiempo