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4.6 / 5Exceptional
113 reviews


  • Pool
  • Free WiFi
  • Breakfast included
  • Free Parking


What's nearby

  • Popular Location
    Santo da Serra Golf Club
    14 min walk
  • Popular Location
    Santa Cruz Beach
    10 min drive
  • Airport
    Funchal (FNC-Cristiano Ronaldo)
    13 min drive
  • Popular Location
    Faial Beach
    20 min drive

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    About this area

    Santa Cruz

    Located in Santa Cruz, PortoBay Serra Golf is next to a golf course. The area's natural beauty can be seen at Santa Cruz Beach and Madeira Botanical Garden. Quinta Da Junta and Madeira Theme Park are also worth visiting. Our guests appreciate the hotel's quiet location.

    Visit our Santa Cruz travel guide
    Popular Location

    What's nearby

    • Santo da Serra Golf Club - 14 min walk
    • Santa Cruz Beach - 10 min drive
    • Faial Beach - 20 min drive
    • Palheiro Gardens - 26 min drive
    • Madeira Stadium - 26 min drive

    Getting around

    • Funchal (FNC-Cristiano Ronaldo) - 13 min drive


    • Avo Micas – Serves breakfast and dinner.

    About this property

    PortoBay Serra Golf

    A restaurant, an indoor pool, and a fitness center are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a sauna, spa services, and dry cleaning. All 21 rooms offer free WiFi, memory foam beds, and Smart TVs with cable channels. Other amenities available to guests include minibars, room service, and coffee makers.

    Awards and affiliations

    Green / Sustainable Property
    This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

    Property amenities


    Available in all rooms: Free WiFi
    Available in some public areas: Free WiFi

    Parking and transportation

    Free self parking
    24-hour roundtrip airport shuttle (surcharge)
    Airport shuttle on request

    Food and drink

    Free buffet breakfast
    1 restaurant
    Room service available

    Things to do

    27 holes of golf
    Fitness center
    Indoor pool
    Spa services

    Family friendly

    Cribs/infant beds (surcharge)
    Dry cleaning service
    Indoor pool
    Laundry facilities
    Rollaway/extra beds (surcharge)


    No elevators

    Guest services

    24-hour front desk
    Daily housekeeping
    Dry cleaning service
    Laundry facilities
    Multilingual staff
    Tour/ticket assistance

    Languages spoken





    Manicures and pedicures


    Smoke-free property

    Room amenities


    Cribs/infant beds (surcharge)
    Memory foam mattress
    Rollaway/extra beds (surcharge)


    Free toiletries
    Hair dryer


    Cable channels
    Smart TV

    Food and drink

    Coffee/tea maker




    5 - Excellent
    4 - Good
    3 - Okay
    2 - Mediocre
    1 - Poor
    Service and Staff
    Property condition


      Ok Hotel but needed improvement to be a 4star hote

      I spent two days in the hotel. Considerations: 1.Sauna not working and No instruction on how make it work,só instructions could improve. 2. massage need to be booked 24h in advance, which is fine but sometimes you just need in the next few hours which would be nice 3. Smell of the aromatic essences could be more neutral - the smell was bothering so much that made me wake up several times on the first night until I get used to it. Honestly, it shouldn’t be needed those kind of aromas 4. Noise, the guest on the next room was sick and sneezing the whole second night, the room should have acoustics treatment 5. They do not provide conditioner, I would expect that from a 4 star hotel - so bring your own 6. Breakfast. Could be much better, specially the juices, they could be fresh and not box. Coffee is very week, so on the second night I decided to order something else instead of having their filtered coffee. 6. Croissant and pain au chocolate should be fresh, Food options could be more authentic and explore the Portuguese coiousine it is fine to have French or English breakfast if they are well made, the pastel de nata was delicious. I would recommend they order authentic things from a padaria (cassetinho for instance)

      Stayed 2 nights in Jul 2019

      5/5 Excellent

      • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

      Relaxing hotel, excellent restaurant

      A friendly hotel in the hills of Madeira, a 15 minute drive from the airport. Quiet, relaxing, good breakfast, the restaurant serves excellent (simple) dinners, the old block is lovely.

      Stayed 3 nights in Jul 2019

      4/5 Good

      • Liked: Cleanliness, staff & service, property conditions & facilities

      Overall, good.

      Lovely hotel, nice room. Good breakfast. No air conditioning in the room so would have been good to have had a fan.

      Stayed 1 night in Jun 2017

      4/5 Good

      • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

      4/5 Good

      • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

      Amazing room the Ballesteros. Great location.

      Cosy hotel, amazing room, friendly staff very homely.

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