Ratings based on 329 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
87% of guests recommend
4.1 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler

Posted Sep 4, 2016
Very nice hosts. Good location. Clean bedding. Bathroom needs updating. Place needs a really good scrubbing.
Comment from Hotel Management
Sep 5, 2016 by Moe, Hotel Management
thank you for your feed back
3 out of 5
by A verified traveler

OK Stay

Posted Aug 26, 2016
Pros: It was very clean and comfortable.
Cons: Parking and amenities in room such as coffee maker.
Location: Located in a busy area with lots to see and do. Close to Boardwalk. Difficult to access having to make a U-turn to get to the right side of the street
Room was Very Clean and comfortable, although a bit small. Staff was professional, but not friendly. We were disappointed that there was no coffee maker in room and coffee availability was limited hours. "Continental Breakfast" was Very limited, toast, dry cereal and coffee & juice. The biggest problem was the parking. Very small lot and due to street construction almost all close street parking was unavailable. We came back one evening and had to check with staff for parking. We were told to park in their NO PARKING spot and had to park here 3 times during our stay. The other problem we had was that one evening we returned to find that our room was not locked after staff had done housekeeping that day. Luckily everything was ok, but we did inform the office. Another time our key card didn't work and the lock had to be reset. I must add that the picture of the motel and parking area makes it look MUCH larger than it actually is.
Comment from Hotel Management
Sep 5, 2016 by Moe, Hotel Management
Thank you
3 out of 5
by A verified traveler

Overpriced

Posted Aug 15, 2016
This was cleaned, the staff was professional. Only interaction with them was when we checked in & out. With that being said, this place was BUT WAY OVERPRICED!! Won't stay there again
2 out of 5
by A verified traveler

Cute name tiny rooms

Posted Aug 13, 2016
Upon checking in-staff non-welcoming! Not pleasant!
4 out of 5
by A verified traveler from Lathrop, Ca.

Comfy, Clean room:)

Posted Aug 7, 2016
Pros: We loved, loved the big comfy bed. We also enjoyed having a mini fridge in the room.
Cons: The room could have been a bit larger in size.
Location: Nearby is the Santa Cruz Beach Boardwalk.
My husband and I booked a room at the Islander for a concert at the Santa Cruz Beach Boardwalk. We were pleasantly surprised. The room was clean and seemed to have been remodeled recently. The bed was very comfortable and large. We slept like babies! Included in our room was a mini fridge, microwave and flat screen television. The hotel was near restaurants and about a mile walk from the beach. My husband and I actually walked home after the concert. We would definitely stay at the Islander again!
Comment from Hotel Management
Aug 10, 2016 by Moe, Hotel Management
Thank you for being our guest. we appreciate you taking the time to share your experiences while with us and we pleased to know you had an enjoyable stay at our hotel. It is our sincerest hope that we have the opportunity to see you again on your next trip to the Santa Cruz CA.
4 out of 5
by A verified traveler from Wheatland, Ca

Nice hotel close to everything specially the beach

Posted Aug 4, 2016
Hotel was nice for the price. Heated pool and the room had a fridge and microwave.
Comment from Hotel Management
Aug 6, 2016 by Moe, Hotel Management
Thank you for being our guest. we appreciate you taking the time to share your experiences while with us and we pleased to know you had an enjoyable stay at our hotel. It is our sincerest hope that we have the opportunity to see you again on your next trip to the Santa Cruz, CA.
4 out of 5
by A verified traveler from Wheatland Ca.

Posted Jul 31, 2016
Hotel was nice and clean, a bit small but good for the price. Heated pool, that was good. But no iron or iron board. Other wise everything else was good.
Comment from Hotel Management
Aug 6, 2016 by Moe, Hotel Management
Thank you for being our guest. we appreciate you taking the time to share your experiences while with us and we pleased to know you had an enjoyable stay at our hotel. It is our sincerest hope that we have the opportunity to see you again on your next trip to the Santa Cruz, CA.
3 out of 5
by A verified traveler from Sacramento, Ca

Posted Jul 22, 2016
Clean, spacious room but tiny bathroom. I had no problems but the free wifi wasn't set up properly to use.
4 out of 5
by A verified traveler from Las Vegas

Good location

Posted Jul 15, 2016
Located near everything you would want to do in Santa Cruz. Can be noisy with traffic during the day, but you really shouldn't be hanging out during the day anyways. Decent value when compared to other properties. Only real downside is a small parking lot. We would definitely stay there again.
Comment from Hotel Management
Aug 10, 2016 by Moe, Hotel Management
Thank you for being our guest. we appreciate you taking the time to share your experiences while with us and we pleased to know you had an enjoyable stay at our hotel. It is our sincerest hope that we have the opportunity to see you again on your next trip to the Santa Cruz CA.
4 out of 5
by Guy from Stinson Beach

Super clean budget motel

Posted Jun 29, 2016 on Hotels
great budget hotel. Very clean. Good location to drive to all Santa Cruz attractions. Very well managed. I recommend this as a good bargain.