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Star Rating
3 out of 5



3.1 / 5
13 reviews


  • Free WiFi
  • Pet Friendly
  • Spa
  • Restaurant


What's nearby

  • Popular Location
    Los Elementos Day Spa
    5 min walk
  • Popular Location
    San Jorge Lookout
    31 min drive
  • Popular Location
    Tzantizotz Nature Reserve
    52 min drive

Choose dates to view prices

Book online or call:

  • Double Room

    Room Amenities

    • Lake view
    • Sleeps 3
    • 1 Queen Bed
    More details
  • Classic Triple Room

    Room Amenities

    • Partial lake view
    • Sleeps 3
    • 1 Double Bed and 1 Twin Bed
    More details
  • Classic Bungalow, Multiple Beds

    Room Amenities

    • Sleeps 5
    • 1 Double Bed and 3 Twin Beds
    More details
  • Standard Bungalow (4 People)

    Room Amenities

    • Sleeps 5
    • 1 Queen Bed and 2 Twin Beds
    More details

About this area

Santa Cruz La Laguna

Located in Santa Cruz La Laguna, LA CASA ROSA S.A. is on a lake. Azul Maya Archaeological Museum and La Galeria are cultural highlights, and some of the area's landmarks include Church of Saint Francis and San Jorge Lookout.

What's nearby

  • Popular Location
    Los Elementos Day Spa - 5 min walk
  • Popular Location
    La Galeria - 18 min drive
  • Popular Location
    Casa Cakchiquel Arts Center - 18 min drive
  • Popular Location
    San Jorge Lookout - 31 min drive
  • Popular Location
    Tzantizotz Nature Reserve - 52 min drive

Getting around

  • Guatemala City (GUA-La Aurora Intl.) - 171 min drive

About this property


Along with a restaurant, this hotel has a bar/lounge and a sauna. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include massage/treatment rooms, concierge services, and laundry facilities. All 13 rooms offer free WiFi, room service, and showers. Guests will also find desks and free toiletries.

Renovations and closures

This property is closed from 14 September 2018 to 10 April 2020 (dates subject to change).



Check-in between 1 PM - midnight
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Special check-in instructions

The front desk is open daily from 8 AM - 9 PM.
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation.


Check-out before noon
Late check-out subject to availability
Express check-out

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.


  • Pets stay free
  • Dogs and cats only

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: USD 5 for adults and USD 5 for children (approximately)
  • Airport shuttle fee: USD 44.00 per person (roundtrip)
  • Valet parking fee: USD 7.00 per night
  • Nearby parking fee: USD 5 per night
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No onsite parking is available.

We should mention

Guests must transfer to the property via boat and must arrange the transfers by contacting the property before travel, using the contact information on the booking confirmation. Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Property is also known as

  • Hotel Casa Rosa Santa Cruz La Laguna
  • Casa Rosa Santa Cruz La Laguna
  • LA CASA ROSA S.A. Hotel
  • LA CASA ROSA S.A. Santa Cruz La Laguna
  • LA CASA ROSA S.A. Hotel Santa Cruz La Laguna

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking: USD 7.00 per night
  • Parking nearby: USD 5 per night
  • Roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)

Food and drink

  • Cooked-to-order breakfast available for a fee daily 8 AM–10:30 AM: USD 5 for adults and USD 5 for children
  • 1 restaurant
  • 1 bar
  • Free daily reception
  • Room service available

Things to do

  • Sauna
  • Spa services
  • Yoga classes

Family friendly

  • Laundry facilities


  • Front-desk safe
  • Reception hall

Guest services

  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Business services

  • Meeting rooms


  • BBQ grill(s)
  • Garden
  • Picnic area
  • Terrace


  • Massages
  • Massage/treatment rooms
  • Treatment room


  • Designated smoking areas

Room amenities


  • Free toiletries
  • Hair dryer (on request)
  • Shower


  • Desk

Nearby things to do


  • Hiking/biking trails

Guest rating

5 - Excellent
4 - Good
3 - Okay
2 - Mediocre
1 - Poor
Service and Staff
Property condition


Had been harassed by people there, bad experience.

Stayed 2 nights in Aug 2018


Glad it was only one night.

The staff is nice but very unorganized. The cook was great and is probably the main reason it stays in business. There could be more amenities in the room. It is unkept and not maintained. I feel bad to give a poor review because they were nice but they could do so much better if they maintained and organized.


Beautiful location and garden... not much else

The restaurant location is beautiful but it is unclean, the service slow if at all, and the room bathroom had an overflowing garbage from previous guests. Wifi is not good.


Expected something better for the price...the room rented was very small. The speedboat was not able to drop me off in front of the hotel because of the deck's condition. I was told that it was not safe.


room cleaniness,facilities and staff

this hotel wasn't how I expected when I saw the pictures, the rooms were okay however the curtains and some sheets were not that clean i suggest to replace all the room's curtains and about facilities instead of opening the windows and let all the mosquitos come in they should have a fan. the staff needs more they took long for the food and the menu was the same everyday.

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