Ratings based on 107 Verified Reviews

4.3 out of 5
95% of guests recommend
4.3 Room cleanliness
4.5 Service & staff
3.8 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Excellent family hotel

Posted Aug 23, 2017
Brilliant - perfect for families, exceeded expectations and would highly recommend
Comment from Hotel Management
Aug 24, 2017 by Dto. Marketing, Hotel Management
Dear Sir/ Madam, We appreciate your stay wih us and your kind words about our hotel and services. It is a pleasure to know that you enjoyed your stay with us and that you found here everything you needed for a fantasitc holiday. We would be really happy to have the chance to welcome you again in your next visit to the island. Thank you and kindest regards!
5 out of 5
Recommended
for Everyone
by A verified traveler from March

Best hotel that I've been in

Posted Aug 9, 2017
Pros: The food, The Pool and pretty much everything
Cons: try making the beach cleaner and look after the ventilation system more often
Location: The shop was ok nothing too exiting there
The experience was good with the food that was delicious and the hotel has a club that is free 5 stars
Comment from Hotel Management
Aug 10, 2017 by Dto. Marketing, Hotel Management
Dear Madam, Thank you for your stay with us and for sharng your kind words. It is a pleasure to know that you enjoyed your stay with us, our services and facilities. We would be really happy to have the chance to welcome you again in your next visit to the island. Thank you and kindest regards!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to everything

Posted Jun 6, 2017
Good hotel in a very central location. A bit too pricy for what it is
Comment from Hotel Management
Jul 8, 2017 by Dto. Marketing, Hotel Management
Dear Sir/ Madam, Thank you for your stay with us. We are happy to know that you enjoyed your stay and hope that we will have the chance to see you again in the future. Thank you and kindest regards!
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

beautiful location and hotel!

Posted Jun 5, 2017
This was the perfect hotel for myself and my family. The hotel itself is clean, the staff friendly and the facilities great. The surrounding area was beautiful, I would highly recommend exploring outside the hotel. Overall our stay was fantastic, we were very sad to leave.
Comment from Hotel Management
Jul 8, 2017 by Dto. Marketing, Hotel Management
Dear Samantha, We appreciate your stay with us and your kind review. It is a pleasure to know that you enjoyed your stay and that you had a happy family holiday. We would be really happy to have the chance to welcome you again in your next visit to the island. Thank you and kindest regards!
4 out of 5
Recommended
for Families
by A verified traveler from London

Lovely clean and spacious hotel but a bit remote

Posted Jun 5, 2017
Pros: Rooms, pools, staff, food, beach, hotel grounds, hotel layout all great
Location: Beach is good & get ferry to Formentera from that beach - lovely boat trip but long. Change boats at Santa Eulalia. Nothing much else to do nearby.
Loved the hotel - great rooms, lovely beach, good food, helpful staff, very clean and stylish BUT it isn't on or near a resort or town so you do have to travel to get into a town, etc. We hadn't really registered the distance to the nearest resort when booking. Santa Eulalia is not nearby even though the address suggests it is. There's nowhere really to have a pre or post dinner wander (apart from the lovely beach and grounds) and only 2 shops near hotel - although both shops very good! Our luggage was lost for 4 days and we were able to get everything we needed including clothes for 6 people (including 2 children and 2 grandparents) in those 2 shops. I would definitely recommend the hotel provided you don't mind being a little out of the way. Also our room was above the pool bar which we didn't mind but some would as it was loud until around 11pm every night - if you are sensitive to noise I would recommend asking for a room in one of the blocks away from the action. You also have use of the sister resort up the hill but we didn't use that at all as everything we wanted was here. Overall a very pleasant stay. Kids LOVED the pools (indoor and out) and splash park/pirate island. Thank you.
Comment from Hotel Management
Jul 8, 2017 by Dto. Marketing, Hotel Management
Dear Kate, We first want to thank you for your stay with us and for letting us know your experience. It is a pleasure to know that you enjoyed your stay with us and that you found here everything you needed for a great experience. We would be happy to have the opportunity to welcome you again in your next visit to the island. Thank you and kindest regards
4 out of 5
Recommended
for Everyone
by A verified traveler from Washington State

Nice Hotel, Great Location

Posted Jun 4, 2017
Pros: Adult Pool Area and Chill Out Zone. Beach area was nice too.
Cons: Fitness center. See above.
Location: Close enough to beach, restaurants and shopping (Hippy Market).
Check in process was easy. Receptionist was helpful and friendly. Room was large and comfortable. We had a view of the pool area. We liked the "Adults Only" pool area and the "Chill Out Zone". Very relaxing. There were 2 dining rooms. We liked the lower level better. There was more selection and it was better organized. The upper restaurant-- Marina Restaurant was not as organized and seemed like it was not stocked as well. The coffe machines didn't work. Few things that could be improved-- The fitness room is terrible. The equipment was dirty, there are no workout towels and some of the equipment is broken. They only had toilet paper and hand sanitizer for cleaning equipment. I think if they are going to have a fitness center the hotel should supply workout towels, cleaning wipes, water, etc.
Comment from Hotel Management
Jul 8, 2017 by Dto. Marketing, Hotel Management
Dear Madam, We appreciate your stay with us and the time you spent by sharing your experience. We are happy to know that in general you had a great stay, however we are sorry for the inconvenience regarding the fitness room. We want to mention that we are working on it according to improve. We hope we will have the chance to welcome you again in your next visit to the island. Thank you and kindest regards,
4 out of 5
Recommended
for Everyone
by A verified traveler

Great for families with adults only areas as well

Posted Jun 4, 2017
Lots of things to experience food is good with variety for an all inclusive holiday. Away from the party atmosphere of San Antonio but still lively.
Comment from Hotel Management
Jul 8, 2017 by Dto. Marketing, Hotel Management
Dear Sir/ Madam, Thank you for your stay with us and for sharing your experience. It is a pleasure to know that you enjoyedyour stay with us and hope that we will have the chance to see you again. Thank you and kindest regards!
5 out of 5
Recommended
for Families
by A verified traveler

The best family hotel we have stayed in.

Posted Jun 3, 2017
Pros: The facilities, the views and the staff.
Cons: Nothing.
Location: Beautiful Cala's to visit for untouched beaches and the town of Sant Eulalia, which had great shopping.
The members of staff (everyone we came into contact with), were hard working, well trained and very professional. They were friendly to us and our little 3 year old. They took the time to talk to us and greet, every morning. They even remembered our names. Impressive, when you consider that there must have been over 2,000 staying at the Hotel. Special mention goes to Ivan, Pablo and Alonzo, who were exceptional. The facilities were modern, clean and set up for families. Our little man, who get bored very quickly, was NEVER bored. There were distraction, pools, toys, climbing........everything. The Hotel is in the most beautiful setting with views out over the Med, what a place to sit and have breakfast in the morning. A memory to get me through my working days until the next time we visit. I noticed that some criticised the hotel on Trip Advisor. I can not begin to imagine why. My only comment, if you are using it for busiiness, a word of advise, this hotel is set up for families fun.
Comment from Hotel Management
Jul 8, 2017 by Dto. Marketing, Hotel Management
Dear Sir/ Madam, First of all we want o thank you for your stay with us and for taking the time to share your experience. It is a pleasure to know that you enjoyed your stay and that you found here everything you needed for a great experience. We would be happy to have the chance to welcome you again in your next visit to the island. Thank you and kindest regards!
4 out of 5
Recommended
for Everyone
by A verified traveler

nice hotel.

Posted Oct 4, 2016
nice hotel.good amenities for the kids.beds hard as rocks. no exaggeration.pools could do with more thorough or regular cleaning.
4 out of 5
by Nicola

Posted Aug 1, 2016 on Hotels
we only stayed for one day as our flight home was very late at night so perhaps not the best person to ask for review, from what I saw the most noticeable thing was very friendly staff
Comment from Hotel Management
Aug 6, 2016 by General Manager, Hotel Management
Dear Nicola, We appreciate your stay with us and your kind words about our staff. It is a pleasure to know that you enjoyed their attention and hope that we will have the chance to welcome you again in the future. Thank you and kindest regards!