Ratings based on 254 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
83% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from Indy

Surprisingly Quiet 5-Night Stay at Busy Hotel

Posted Jul 22, 2016
Pros: soundproof rooms operational and newer refrigerator and microwave oven no breakfast--I hate those complimentary breakfasts--not worth the extra $
Cons: please update to usb and easily accessible charging stations
Location: A very short walk to shopping complex with restaurants via a sidewalk on the same side of the street. Could walk across the street to eateries (1 blk)
I booked this hotel because it offers a refrigerator and microwave, but no breakfast. I usually don't use hotels' complimentary breakfast and the bridge and microwave let me make my own breakfast. A shopping complex is within a very easy walk and it has a Target, supermarket and several restaurants. Although it's on Cerrillos Rd (a six lane major commercial thoroughfare, my stay was very quiet. My only wish with hotels everywhere is that they offer a dedicated outdoor smoking space that is NOT located at an entrance to the hotel. I hate having to walk through the gauntlet of smoke! The room furnishings and fixtures were a little worn, but this hotel has a very high turnover and I would guess that during my 5-night stay that it was booked up every night. Also they really need to update the electrical outlets and include usb outlets. The outlets which were easy to reach were on the base of the lamps, which don't work very well with Apple's bulky computer charging or usb devices. (Last year I stayed at Hyatt Place and the refrigerator was not working, so I won't book there again. Also Hyatt Place's rooms were not very soundproof.
5 out of 5
by A verified traveler

Nice hotel on south end of town

Posted Jul 5, 2016
Pros: location
Cons: restaurant
Location: south end of town---near bus route, shopping, dinning and mall
This is an excellent hotel that we were not expecting on the south end of town. Staff were all very friendly.
2 out of 5
by A verified traveler from colorado

No cumple con la reservacion

Posted May 30, 2016
Primero elegí este hotel por la habitación con King size bed y con balcón y lo que te recibí fue una habitación 2 beds y mi balcón fue estar frente al parking lot como balcón. Segundo, incluía desayuno y no lo respetaron
4 out of 5
by A verified traveler

Great location near highway

Posted Apr 18, 2016
Linda at front desk was helpful, friendly and knowledgeable of area.
5 out of 5
by A verified traveler from AZ

super comfy

Posted Apr 9, 2016
the room was very clean, the bed super comfortable and had the best pillows ever. Staff was friendly and helpful, I will definitely stay again.
4 out of 5
by SUCHADA

This traveler left a rating score only Posted Mar 28, 2016 on Hotels
3 out of 5
by Brian

Posted Mar 20, 2016 on Hotels
Hotel was very clean and service was excellent. Only drawback was the room didn't have a bathtub it was an accessible room. Traveling with 3 girls who prefer baths to showers and no vanity to put toiletries was a small problem. But would definitely stay here again.
5 out of 5
by Diane

This traveler left a rating score only Posted Mar 18, 2016 on Hotels
5 out of 5
by A verified traveler

Comfy

Posted Mar 17, 2016 on Hotels
Beds were super comfy. However, note that if you don't walk so well you'll want to request a room closer to the elevator (long, long hallway).
4 out of 5
by A verified traveler from El Paso, TX

not bad for the price

Posted Mar 14, 2016
Pros: It was clean and the lobby looks really fancy. The shower was clean and had really good water pressure.
Cons: The matresess and pillows.
Location: Near a mall and movie theater. Also lots of restaurants nearby.
The evening staff was very friendly, they greet you by name when they see you. The room was clean but small. The beds were very uncomfortable, and the pillows were very loose and flat. The first morning when we got up we noticed blood stains on the sheets. There was also very little room to store luggage. The indoor/outdoor pool was weird. The inside part is really narrow so you cant really swim indoors. It was cleaner than most pools I've seen and the chlorine levels weren't too high.