Ratings based on 158 Verified Reviews

4.3 out of 5
96% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Passing through Santa Fe

Posted Dec 16, 2016
This was a nice and clean hotel, we were pleasantly surprised. The staff was very kind and helpful. We will stay here again over other hotels in the area, we pass through often.
Comment from Hotel Management
Dec 25, 2016 by Guest Relations Manager, Hotel Management
Dear guest, It is heartwarming to hear that you were pleased with our services. Thank you for letting us know. Do not hesitate to call our front desk if you need assistance. Kind regards.
4 out of 5
Recommended
for Everyone
by A verified traveler from US

Posted Dec 2, 2016
Comfortable,good breakfast, enjoyed the stay for the money
Comment from Hotel Management
Dec 8, 2016 by Guest Relations Manager, Hotel Management
Dear Erin, We thank you for taking the time to share with us your review following your visit here in our hotel. Please know that your satisfaction is very important to us and knowing you were pleased with your stay is an accomplishment for our team. We hope to see you again soon. Kind regards.
3 out of 5
by A verified traveler from c

Nice but...

Posted Nov 27, 2016
The room was too noisy, could hear the people upstairs walking around and the plumbing noise
Comment from Hotel Management
Dec 8, 2016 by Guest Relations Manager, Hotel Management
Dear Chuck, Thanks so much for your time in completing our survey. I regret to hear that you were uncomfortable, your comment about your stay at our hotel will be forwarded to our management team for evaluation. We will do our best to make your next visit a better experience.
4 out of 5
Recommended
for Everyone
by A verified traveler from US

Posted Nov 23, 2016
Enjoyed my stay. My agenda was a quick reprieve prior to attending a conference. This facility filled the bill at a good price.
Comment from Hotel Management
Dec 8, 2016 by Guest Relations Manager, Hotel Management
Dear Pamela, Thanks so much for taking the time to share with us your review following your visit here in our hotel. I am glad that you enjoyed your stay, we will do our best to make your next visit a better experience. Kind regards.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great room at a great rate

Posted Nov 17, 2016
Convenient location, friendly staff, clean room, comfortable bed and pillows. Breakfast was just ok. Could have used some variety each day (we stayed there 3 days and it was the same food each day). Well worth the price.
Comment from Hotel Management
Dec 8, 2016 by Guest Relations Manager, Hotel Management
Dear guest, Thanks so much for the excellent rating you posted for our hotel. I am very glad that we were able to meet your satisfaction. Thank you for staying here with us, we hope to have the opportunity to see you again soon. Kind regards.
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Clean, next to everything, great price

Posted Oct 23, 2016
Pros: Everything was clean and comfortable. The hotel was right next everything. Easy access to every part of Santa Fe.
Cons: Everything was great. Price was fair, breakfast was good, location was great. No complaints about this hotel.
Location: Everything
Comment from Hotel Management
Nov 2, 2016 by Guest Relations Manager, Hotel Management
Dear Gabrielle, Thank you for taking the time to write this review and share your review about your stay here at our hotel. We work hard to meet our guests satisfaction and it is heartwarming to hear how our effort have paid off. We will do our best to provide you consistent quality and good value services on your next visit .
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Great stay

Posted Oct 23, 2016
Location: Lots of restaurants and stores near by and conveniently located.
Room was clean and comfortable. Staff was friendly and helpful. Complimentary breakfast was good.
Comment from Hotel Management
Nov 2, 2016 by Guest Relations Manager, Hotel Management
Dear Amanda, I am glad that you had a great time during your trip. Thank you for choosing to stay at our hotel and for taking the time to complete our survey. We will do our best to make your next visit a better experience. Kind regards.
5 out of 5
Recommended
for Everyone
by A verified traveler

Clean and comfortable

Posted Oct 11, 2016
The hotel is less than a 10 minute drive to downtown. It was very clean and the beds are comfortable. The bathroom is a little small but since the sink is outside of the actual bathroom it wasn't too cramped. We only had coffee for breakfast but they have waffles and made to order cheese omelets. The staff was very friendly. The only issue that was really a non issue...there are no elevators to the second floor. Other than that it was a good stop at a great price!
Comment from Hotel Management
Nov 2, 2016 by Guest Relations Manager, Hotel Management
Dear guest, I am glad that you found our accommodations to be comfortable and our service to be comfortable. Thank you for letting us know that you enjoyed your stay. We hope you will have the time to try our breakfast on your next visit.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 3, 2016
very pleasant and helpful staff. clean and comfortable room
Comment from Hotel Management
Nov 2, 2016 by Guest Relations Manager, Hotel Management
Dear guest, We are very glad to hear that you were pleased with your stay at our hotel. Please know that we value your business, we will make certain you will enjoy your future visits at our hotel. Kind regards.
3 out of 5
by A verified traveler

Posted Jul 28, 2016
Very noisy. First they placed us in a room facing Cerrillos road. Heard cars all night. Next day they moved us to a room facing a generator which went off and on all night. Did not get much rest. Manager was quite rude.