Ratings based on 135 Verified Reviews

4.7 out of 5
94% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Mid-Atlantic

Beautiful setting

Posted Oct 16, 2017
The Four Seasons at Rancho Encantado is in a beautiful setting. The rooms are private and well appointed. You have a fireplace inside and outside and a lovely bathroom. The floors are concrete and very hard on your feet if you have any issues. The bed was very comfortable. The staff is very accommodating and personable. Having said that you are paying an outrageous price for all of this. The wifi is horrible and there is no phone service to talk to anyone in the area. The spa, exercise area, and pool are lovely. As expected, the spa was very expensive so I can't speak to the quality of their services as I pay about 50% of there prices to experience a massage and couldn't cough up that kind of money. We did not eat there as again, enough was spent on the room that we just couldn't do it. So we splurged on the room as we were celebrating our anniversary. Would I do it again- no, not that it wasn't very nice but it is not a good value. We are glad we tried it though!
5 out of 5
Recommended
for Everyone
by A verified traveler from San Francisco

Summit Suite provided beautiful views and peace.

Posted Aug 31, 2017
Pros: The location, peacefulness, views, service, luxury.
Cons: The food in the restaurant needs a new chef.
Location: Hiking, opera, quick free shuttle (15 minutes) to downtown Santa Fe.
The concierge was very helpful in upgrading us to the Summit Suite when our original room had a poor view of parked cars and buildings. We loved our new accommodations: an outdoor fireplace to warm the air for our delicious room service breakfasts on our terrace facing the mountains. It was blissful! The entire staff at the Four Seasons was perfectly trained, responsive to every request, and very kind. We took several hikes from the property on our own, quite beautiful; one hike lasted almost three hours. It was wonderful to do this without getting into a car. The swimming pool and fun jacuzzi added to our enjoyment, three wonderful nights with no complaints.
Comment from Hotel Management
Sep 1, 2017 by Jeffery Richeson, Hotel Management
Thank you for your feedback, we are delighted you enjoyed the hotel and views! We hope to welocme you again to Four Seasons!
5 out of 5
Recommended
for Everyone
by A verified traveler from Seattle, Wa

Beautiful and Quiet location

Posted Aug 24, 2017
Hotel was ten miles away from Santa Fe - it was surrounded by trees and hills - it was relaxing and wonderful. The restaurants served excellent food - there was really no reason to leave the resort. The employees were friendly. The rooms were really clean. I wanted to go back as soon as I was on the airplane home. Highly recommend it!
Comment from Hotel Management
Aug 27, 2017 by Jeffery, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler from Western Springs, IL

Beautiful hotel away from town

Posted Jul 24, 2017
Every single person at Four Seasons goes out of their way to be friendly, and accommodate their guests to ensure a relaxing magical escape. The grounds are spectacular and away from the hustle bustle of town. However, shuttles are provided to and from town hourly which is perfect. Best of both worlds!!! A+
Comment from Hotel Management
Aug 11, 2017 by Jeffery, Hotel Management
Thank you for your reply! We are very happy you enjoyed your stay and the location of our property. We hope to see you again in Santa Fe!
5 out of 5
by A verified traveler

Posted Jul 6, 2017 on Hotels
We loved our stay at the Four Seasons. The staff were lovely and the resort was perfect.
Comment from Hotel Management
Jul 8, 2017
We are so happy you enjoyed your stay with us! We hope to see you back in Santa fe again!
5 out of 5
by Lien

Great casita stay with beautiful sunsets

Posted Jun 22, 2017 on Hotels
Our casita was super comfortable and we enjoyed the patio view, fireplace, bath tub and sunset view. The resort is about 10-15 minutes outside central Santa Fe, but that might be a plus for those looking to get out of the hustle and bustle. The sunset views from the main fire pit are quite spectacular though we preferred watching the sunset from the privacy of our casita (although the higher vantage point from the firepit makes for better visibility).
Comment from Hotel Management
Jun 27, 2017
Thank you, so much, for the lovely feedback! We hope to have an opportunity to welcome you back in the future.
5 out of 5
by A verified traveler

Santa Fe Dream hotel!

Posted May 25, 2017 on Hotels
Amazing resort! Just what we wanted for our first trip to Santa Fe. Close to town but loved being able to hike right outside the hotel. Beautiful spa and restaurant/bar area too.
Comment from Hotel Management
Jun 27, 2017
Thank you, so much, for the lovely feedback! We hope to have an opportunity to welcome you back in the future.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 10, 2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from los angeles

Posted Apr 4, 2017
No thank you . I think this is not something I want to do.
5 out of 5
by Christina

My rew favorite resort!

Posted Mar 26, 2017 on Hotels
Breathtakingly beautiful and luxurious.
Comment from Hotel Management
Jun 29, 2017
Thank You very much for your reply! We are so happy you enjoyed your time here in Santa Fe, we hope to see again with us in the near future.