Ratings based on 356 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
86% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excelente ubicación, atención e instalaciones.

Posted Oct 17, 2015
Muy buen servicio, excelentes habitaciones e instalaciones en general. Claro que vuelvo a hospedarme en él.
5 out of 5
Recommended
for Couples
by A verified traveler

Great location to the main Santa Fe Plazza.

Posted Oct 13, 2015
Pros: We liked that it was a smaller, cozier hotel.
Cons: The front desk needs to explain the parking lot gate procedure. We were confused what to do when coming and going with our car.
Location: The hotel is within walking distance to the Historic Santa Fe Plazza, shopping, restaurants, and beautiful churches.
We enjoyed our stay at this cozy hotel. Our room was big, and furnished nicely. Our service was excellent. The hotel is located within walking distance to restaurants, shopping, and historic sites. We would not hesitate to return here.
Comment from Hotel Management
Oct 26, 2015 by Front Desk Manager, Hotel Management
Thank you so much for your comments; we truly appreciate all of your feedback. I am pleased that you enjoyed the service provided by the hotel. We have shared your comments with our staff and we look forward to hosting you again in the near future
4 out of 5
Recommended
for Couples
by Dennis

Posted Oct 13, 2015 on Hotels
Comment from Hotel Management
Dec 26, 2015 by Front Desk Manager, Hotel Management
Thank you for your four star review. We look forward to hosting you again in the near future
5 out of 5
Recommended
for Everyone
by A verified traveler from Wellington, Ohio

Nice hotel close to the Plaza

Posted Oct 13, 2015
Love this hotel. Within walking distance of many attractions. Will stay there the next time I visit Sant Fe!
Comment from Hotel Management
Oct 26, 2015 by Front Desk Manager, Hotel Management
Thank you so much for your comments; we truly appreciate all of your feedback. I am pleased that you were able to walk to your destinations. We look forward to hosting you again in the near future.
5 out of 5
Recommended
for Getaway With Friends
by Kim from Phx

Santa Fe getaway

Posted Oct 13, 2015 on Hotels
Great location and a lovely hotel. The staff was wonderful. Highly recommend this hotel
Comment from Hotel Management
Dec 26, 2015 by Front Desk Manager, Hotel Management
Thank you so much for your comments; we truly appreciate all of your feedback. I am pleased that you enjoyed the service provided by the hotel. We look forward to hosting you again in the near future.
4 out of 5
Recommended
for Couples
by Eugene from Nice hotel...house cleaning a little rough.

Posted Oct 11, 2015 on Hotels
Only one very disappointing thing was that the first two nights (out of three) we didn't get any complimentary body lotions etc...like other hotels...untill the final day. At first, we thought it wasn't included so, we went to Albertson's and bought what we needed. We also didn't get a shower rug the first two days.
Comment from Hotel Management
Dec 26, 2015 by Front Desk Manager, Hotel Management
Thank you so much for taking the time to write a review regarding your recent stay at the Hilton Santa Fe Historic Plaza. We truly appreciate and value all of your feedback, as this allows us to improve our services for you, our loyal guest. We look forward to hosting you again in the near future
4 out of 5
Recommended
for Families
by Patti from Rockaway park

All around high in Santa Fe.

Posted Oct 8, 2015 on Hotels
Very nice service, helpful front desk. They even had a wheelchair for us to borrow. In the bathroom I would like to have had a towel rack to hang the towels..the faucet was also placed way to far back in the sink well. VERY convenient to Santa Fe main sights.
Comment from Hotel Management
Dec 26, 2015 by Front Desk Manager, Hotel Management
Thank you so much for your comments. We hope to see you soon at the Hilton Santa Fe Historic Plaza
4 out of 5
Recommended
for Couples
by Ronnie from Canyon Texas

Santa Fe weekend trip

Posted Oct 7, 2015 on Hotels
Interesting. Very nice. Comfortable. Very centrally located which allowed my wife and I to see Santa Fe from a different view and everywhere from the farmers market to the plaza and back over to the old canyon gallery road.
Comment from Hotel Management
Dec 26, 2015 by Front Desk Manager, Hotel Management
Thank you so much for your comments; we truly appreciate all of your feedback. I am pleased that you were able to walk to your destinations. We look forward to hosting you again in the near future.
5 out of 5
Recommended
for Couples
by Carolyn from Plano

A slice of heaven in Santa Fe!

Posted Oct 5, 2015 on Hotels
This hotel was just wonderful! The staff throughout the hotel is friendly and helpful, and I give high marks to the front desk in particular! The beds are extremely comfortable, and the rooms are quiet. The hotel is located just a block off the main square in Santa Fe, and easy to find. You can walk all over the main area easily. I honestly cannot wait to visit again!
Comment from Hotel Management
Dec 26, 2015 by Front Desk Manager, Hotel Management
Thank you so much for your comments; we truly appreciate all of your feedback. I am pleased that you enjoyed the service provided by the hotel and that you were able to walk to your destinations. We look forward to hosting you again in the near future.
5 out of 5
Recommended
for Getaway With Friends
by Christina from ivyland, Pa.

A lovely hotel

Posted Oct 5, 2015 on Hotels
We enjoyed our stay immensely at the Hilton which was conveniently located in walking distance of the historic old town district. Very happy that they did not charge a parking fee.We saved a lot of money by paying in advance on Hotels.com.which I knew was a non refundable rate. They did offer to help me to try get a refund when it turned out we did not need two rooms as two friends could not come. It was very complicated to try to get the refund so we gave up and kept the extra room. The hotel was sold out and could have made money on the room I did not need if they put forth more effort to refund my money.... Just too much red tape unfortunately. When I realized I had forgotten my wall charger, a man named Perry at the front desk was kind enough to lend me one that worked for my iphone 6. The Staff were helpful and friendly. This is a great hotel in every way.
Comment from Hotel Management
Dec 26, 2015 by Front Desk Manager, Hotel Management
Thank you so much for taking the time to write a review regarding your recent stay at the Hilton Santa Fe Historic Plaza. We truly appreciate and value all of your feedback, as this allows us to improve our services for you, our loyal guest.Our Executive Team is reviewing your comments to ensure they are used to improve our guest's experience. We look forward to hosting you again in the near future