No bell hop, check in staff only semi-friendly
Posted Nov 9, 2016
Not a positive first impression. The facilities are dated, somewhat dark. On the positive side, the room was quiet and comfortable. And, they had a morning coffee bar on each of the 3 floors. Handy.
Comment from Hotel Management
Nov 10, 2016 by Hotel Santa Fe, The Hacienda and Spa, Hotel Management
We're sorry to hear your check-in experience was less than excellent--we'll follow up with the front desk to see what the issue was. But we're glad you enjoyed the location and coffee bar! Safe travels, and we hope to see you again soon!