Will not stay there again
Posted Dec 27, 2016
Charge us for room service that we never had or ordered. The complete bill was messed up and they said they would email the total to us because they could not fix it right then. The TV was messed up, and when you turned on the light in bathroom it always sounded like it was going to explode Either management was not prepared for Christmas or they were low on staff, but it was not good. The ticket in the Living Room was always wrong too. The only recommendation I can give was Marcie, the bartender was great and the chef at Lumanaria was excellent. Those two need to find someplace where their talents are showcased. This hotel does not do them favors..