Ratings based on 127 Verified Reviews

4.5 out of 5
68% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Mar 11, 2018
Perfectly located near restaurants and shopping. Walking distance.
4 out of 5
Recommended
for Everyone
by A verified traveler from DC

Posted Feb 13, 2018
Pros: Staff promptness and customer service; Room Cleanness; Quattro Restaurant; GYM
Cons: It just called my attention that the access to the front of the hotel is really narrow even for Mexican standards.
JW Marriott counts with an excellent staff, who are there to support you and make your stay as pleasant as possible. At the restaurant Cua, breakfast was flavorful experience, with typical Mexican food like tamales and fresh juices. Dinner at Quattro, an Italian restaurant, was another great surprise, with its beautiful ambience and delicious food. JW Marriot also has a nicely equipped GYM, so you do have any excuse to slack on your work out routine.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Feb 4, 2018 on Hotels
5 out of 5
by Maria

Posted Dec 23, 2017 on Hotels
The BEST service, simply outstanding!!!!!!
5 out of 5
Recommended
for Everyone
by A verified traveler from Georgia, Usa

Excellent

Posted Nov 27, 2017
Very nice place to stay, awesome stuff, ,very helpful. We stay there 4 nights, no complaints. Breakfast was very tasty, a lot of different things to choose from. They had great coffee! It was too far to the city center (1 hr. ) but taxis are not expensive. The only problem was traffic. Mexico City is one very busy town. We enjoyed our time there.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 20, 2017
Hotel staff is very kind. Juan Carlos at the Cua hotel and Marina at the front desk were amazing and always willing to help and provide advise Thabks you guys!!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 4, 2017
Excellent staff. Very friendly. Good facilities and ideally located for my trip
5 out of 5
by Aimee

Posted Sep 8, 2017 on Hotels
Great hotel. Very clean and in a great area. Great service !
5 out of 5
Recommended
for Everyone
by A verified traveler from D

Business trip

Posted Jul 18, 2017
Excellent hotel, location is very good, excellent Italian restaurant in the hotel
5 out of 5
Recommended
for Everyone
by A verified traveler from Panama

Very nice facilities for business travelers.

Posted May 31, 2017
Pros: Faily new, modern and refine.
Location: Great location, close to many options of differnt cusines.
Great area, nice soroundings, great food experience around, nice plazas to walk with security. Never felt insecure, always well supervised.