Outdoor wedding area

Reviews of La Fonda on the Plaza

4 out of 5
La Fonda on the Plaza
100 E San Francisco St, Santa Fe, NM

Reviews

9.4

Exceptional

Rating 10 - Excellent. 761 out of 1005 reviews" "
Rating 8 - Good. 160 out of 1005 reviews" "
Rating 6 - Okay. 44 out of 1005 reviews" "
Rating 4 - Poor. 26 out of 1005 reviews" "
Rating 2 - Terrible. 14 out of 1005 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Dwight, Beaumont

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
True to tradition and heritage with consistent kind assistance.
Stayed 4 nights in Apr 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Karon

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always enjoy my stay in Santa Fe. My first time at the La Fonda. The rooms are quaint and clean. I do wish we had a balcony or patio to enjoy the night air. The restaurant was top notch. I ❤️ Santa Fe
Stayed 1 night in Apr 2024

10/10 Excellent

Faith

Liked: Cleanliness, staff & service, property conditions & facilities
I love staying here and when ever I’m in Santa Fa I stay here.
Stayed 1 night in Apr 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in Santa fe
Stayed 2 nights in Apr 2024

10/10 Excellent

Alison, Mesa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, location, location! The hotel is located on the Plaza and is walkable to many of the tourist spots, as well as lots of restaurants and shopping. There are also several dining options and shops right on the property. The rooms are a bit on the cozy side but nicely appointed. We were happy we chose La Fonda!
Stayed 3 nights in Apr 2024

8/10 Good

Mason

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was the perfect place to stay on a busy travel day. the building itself is charming and in a perfect location for experiencing Santa Fe. our room was small but worked for our needs.
Stayed 1 night in Jan 2024

10/10 Excellent

Danielle

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay that is very walkable for the downtown area. The first night there was some loud noise from events at the hotel, but other than that it was a great stay.

10/10 Excellent

David, Waunakee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really neat restaurant and fantastic location on the plaza
Stayed 1 night in Mar 2024

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Beth

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely historic property with excellent service and beautiful rooms. Attached shopping and pastry shops were high quality and made the stay that much more enjoyable.
Stayed 1 night in Mar 2024

8/10 Good

Denise

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was loud. Air conditioner/heat and refrigerator was so loud I had trouble sleeping. I turned off air and that helped somewhat. The restaurant had no vegan options so we ate elsewhere.
Stayed 1 night in Apr 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Love the area! So unique and interesting!
Stayed 2 nights in Mar 2024

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Unique property—spacious rooms. Beautiful artistic elements everywhere. It’s in the perfect location to walk to the key sites, dining and shops. Love it!
Stayed 1 night in Mar 2024
Response from La Fonda Management. on Mar 30, 2024
Thank you for sharing your experience with us! Your support is greatly appreciated.Best regards,

10/10 Excellent

bruce

Stayed 1 night in Mar 2024

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities
It is a beautiful property
Stayed 1 night in Mar 2024
Response from La Fonda Management. on Mar 30, 2024
Thank you for your support!

2/10 Terrible

Nancy

I booked my reservation on Expedia because I saw they were a pet friendly hotel. When I went to check in and they asked me if I had a pet I said yes, a cat. They immediately told me I couldn’t check in because they don’t accept cats. Nowhere on the Expedia site did it tell me that. I was mortified after a 7 Hour Drive from Denver and they were completely unaccommodating. I would never stay there again or recommend that hotel because they don’t know how to convey the proper information on their third-party channels.
Stayed 1 night in Mar 2024

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was beautiful, even without being called deluxe.
Stayed 1 night in Mar 2024
Response from La Fonda Management. on Mar 30, 2024
Thank you for your support!

8/10 Good

David A

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed for 2 nights . The room was adequate although it lacked counter space to place items. It was small to the point that moving around within it was logistically a challenge. The wall paint in several areas was chipped and needed to be respackled and painted. The bathroom floor needed a good cleaning. Overall, an acceptable room. The staff, in all aspects were friendly and accommodating. We chose the hotel for its location. It is ideal to explore the downtown area and restaurants.
Stayed 2 nights in Mar 2024

10/10 Excellent

Suzanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is unique and beautiful, the staff were very friendly and that is one of key points that my mother touched on,the friendliness and willingness to help with anything. This is my second visit to NM and to La Fonda and I can't wait to come back again.
Stayed 3 nights in Feb 2024

6/10 Okay

Stephanie

Traveled with partner
Liked: Staff & service
Location was great! The hotel is very dark and room was dated and worn. Beds were ok but nothing special. Our room needed a paint job as there were multiple scuff marks and stains on walls. Carpet seemed dingy. The chair in the room was completely non-functional as the seat sagged a good 6 inches below the frame. Breakfast was good and reasonably priced. Staff were friendly. Will try other accommodations in the future.
Stayed 1 night in Mar 2024

8/10 Good

Jody, Cornelius

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property and perfectly situated on the edge of the plaza. Everything is within walking distance from the Canyon road galleries to the Rail yard area. Lovely restaurant with soaring ceiling, skylights, trees and fairy lights. The bar has live music and a few people were dancing. The reason for a 4 instead of 5 star review is that my friend got a free upgrade for her room and had nightly chocolates and turn down service while I did not. Probably because I booked through Expedia. Also, I could easily hear talking and coughing through the walls of one of the rooms next to me. They stayed up late but thankfully I brought my ear plugs.
Stayed 4 nights in Mar 2024

10/10 Excellent

Valerie, Brownwood

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommend - facility was very nice - clean, friendly staff, great location.
Stayed 2 nights in Mar 2024
Response from La Fonda Management. on Mar 30, 2024
Thank you for sharing your experience with us! Your support is greatly appreciated.Best regards,

10/10 Excellent

Catherine

Stayed 1 night in Mar 2024

10/10 Excellent

Eric

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, clean and friendly staff
Stayed 2 nights in Feb 2024
Response from Fermin Moran-GM on Mar 8, 2024
Thank you for choosing to stay with us and we hope to have the pleasure of welcoming you back in the near future.

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely property! Great staff and service. Dining and bar options close early, as is the custom all over Santa Fe, but for visitors used to staying up a bit later, it would have been nice to have the option of a getting a drink at the bar until 11 or so.
Stayed 2 nights in Feb 2024
Response from Fermin Moran-GM on Mar 8, 2024
Thank you for taking the time to share your experience with us! We are so happy to hear that you enjoyed the food, drinks, and service and we truly cherish your support! We hope to see you again in the future.

10/10 Excellent

RONALD

Liked: Cleanliness, staff & service, property conditions & facilities
dSGAxv
Stayed 1 night in Feb 2024
Response from La Fonda Management. on Mar 8, 2024
Thank you so much for your support, we hope to welcome you again soon!

10/10 Excellent

John

Stayed 1 night in Feb 2024
Response from La Fonda Management. on Mar 30, 2024
Thank you for your positive rating

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La Fonda is a beautiful, old-fashioned, delight. On the Santa Fe Plaza, it has easy access to shopping, restaurants and galleries
Stayed 3 nights in Feb 2024
Response from Fermin Moran-GM on Mar 8, 2024
Dear Michael. Thank you for your review and glad to hear that you enjoyed the history, location, and delicious food during your stay with us! We truly appreciate your support and we hope to welcome you soon.

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2024
Response from Fermin Moran-GM on Mar 8, 2024
Thank you so much for your support, we hope to welcome you again soon!

10/10 Excellent

Nicole-marie Jasso

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is perfectly located in the center. You can easily walk from end to end of the town. Staff was friendly and helpful. One thing we didn’t like was the noise of the vacuum. Nothing you can really do about that. We would stay again! Next time a room with a balcony.
Stayed 3 nights in Feb 2024
Response from Fermin Moran-GM on Mar 8, 2024
Dear, Ms. Jasso. Thank you for taking the time to share your experience with us! We are thrilled to hear that you enjoyed our staff and location. We apologize for the noise caused by the vacuum and we will make sure to address this issue with our housekeeping staff. Your support and high recommendation mean a lot to us and we hope to have the pleasure of your company again soon.

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The was a perfect and convenient place to stay. The staff and the environment was truly a southwestern experience.
Stayed 2 nights in Feb 2024
Response from La Fonda Management. on Mar 8, 2024
Thank you so much for your kind words about our hotel, location, and hotel staff! La Fonda on the Plaza is a true landmark in the SouthWest. We truly appreciate your support and we hope to welcome you again soon.

10/10 Excellent

Ava

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could not recommend La Fonda more. This is the best location to stay in Santa Fe - pretty much everything is walkable. Additionally, parking is super convenient and the staff is great, helpful and friendly.
Stayed 3 nights in Feb 2024
Response from Fermin Moran-General Manager on Mar 8, 2024
Dear Ava,Thank you for your kind words. We are thrilled to hear that you enjoyed our hotel and its location. Being right across from the Plaza Square and having a parking garage where you can enter and exit conveniently are some of our best features. We truly appreciate your support and hope to welcome you again soon

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The history.
Stayed 2 nights in Feb 2024
Response from Fermin Moran-GM on Mar 8, 2024
Thank you,La Fonda on the Plaza!

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Fermin Moran-GM on Mar 8, 2024
Thank you,La Fonda on the Plaza!

10/10 Excellent

Mary, Arden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Feb 2024
Response from La Fonda Management. on Mar 8, 2024
Thank you so much for your support. We hope to welcome you again soon!

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, property conditions & facilities
Love love love La Fonda! La Plazulela is our favorite restaurant in Santa Fe!
Stayed 1 night in Feb 2024
Response from Fermin Moran-GM on Mar 8, 2024
Dear Rosemary! Thank you so much for your support and happy to hear that La Plazuela is your favorite restaurant in Santa Fe. We hope to welcome you again soon!

10/10 Excellent

Fernando

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, delicious food, adorable staff!
Stayed 1 night in Feb 2024
Response from Fermin Moran-GM on Mar 8, 2024
Thank you,La Fonda on the Plaza!

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Fermin Moran-GM on Mar 8, 2024
Thank you,La Fonda on the Plaza!

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
We want to thank Peter & front desk staff for a wonderful bottle of wine to celebrate birthday #78. Very enjoyable. Thank you.
Stayed 1 night in Feb 2024
Response from Fermin Moran-GM on Mar 8, 2024
Dear Richard. We are so happy to hear that your stay at La Fonda was amazing and we are so glad to hear that Pete and our Front Desk Staff were so helpful to you during your stay. Thank you for deciding to spend your 78 birthday with and we look forward to welcoming you back soon! Thank you.

2/10 Terrible

Sarah

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Our stay and experience at La Fonda, was nothing but bad. For starters, the staff is very rude, snobby, and not friendly at all. When we first arrived, the valet guy was very disrespectful, the servers in the restaurant were very rude and the office staff, were very rude and cold as well. What we paid and how we got treated was very poor! We considered staying somewhere else due to the service, staff and the coldness the welcoming and the stay was. I will never stay at La Fonda again. For the price that was paid, I will take my business somewhere else. I also would not recommend La Fonda to friends or family. Very snobby and very unwelcoming!
Stayed 2 nights in Feb 2024

10/10 Excellent

Lesley E

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La Fonda has the feel of old Santa Fe, a cozy home away from home. It is right off the Plaza, so very convenient. The restaurant is great for breakfast and dinner. Family friendly...kids in the heated pool in February!
Stayed 3 nights in Feb 2024

10/10 Excellent

MARK

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Fermin Moran-GM on Mar 8, 2024
Thank you,La Fonda on the Plaza!

10/10 Excellent

Scott

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and property.
Stayed 1 night in Feb 2024
Response from Fermin Moran-General Manager on Feb 15, 2024
Thank you for such a great review of our hotel. We hope to see you again soon!

10/10 Excellent

Gerald, Colorado Springs

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from La Fonda Management. on Mar 8, 2024
Thank you,La Fonda on the Plaza!

10/10 Excellent

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful historic hotel filled with art and located right on the Plaza. The restaurant was hoping and had live music the night we went.
Stayed 1 night in Feb 2024
Response from Fermin Moran-General Manager on Feb 15, 2024
Dear Elizabeth. Thank you for your great review of our hotel. Our location, the amazing art, and the history are some of the high marks when you visit La Fonda. Thank you and we hope to take care of you again in the future.

10/10 Excellent

Charles, Fort worth

Stayed 3 nights in Feb 2024
Response from La Fonda Management. on Mar 30, 2024
Thank you for your positive rating

10/10 Excellent

Maritza

Liked: Cleanliness, staff & service, property conditions & facilities
well situated.
Stayed 2 nights in Feb 2024
Response from La Fonda Management. on Mar 8, 2024
Thank you,La Fonda on the Plaza!

6/10 Okay

David

Liked: Cleanliness
Quiet, decent bed, good location, food average, parking fees too high
Stayed 3 nights in Feb 2024

10/10 Excellent

Cristi

Stayed 2 nights in Feb 2024
Response from La Fonda Management. on Mar 30, 2024
Thank you for your positive rating