Ratings based on 649 Verified Reviews

4.3 out of 5
90% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Galveston. Texas

Wonderful Place to Stay

Posted Jul 12, 2017
Pros: Beautiful rooms. Very clean and comfortable and the quietest hotel I have ever stayed. Complete privacy.
Location: Just one or two blocks off Santa Fe Plaza. You cam walk to everything in downtown Santa Fe.
Excellent stay from check in to check out. Service couldn't have been better.
Comment from Hotel Management
Jul 17, 2017 by Luxx Hotel Care Team, Hotel Management
Jim, Thank you for the feedback, Glad you had a pleasant stay. Hope you return in the near future, Best,
5 out of 5
Recommended
for Everyone
by A verified traveler from Atlanta,GA

Nice Hotel near the Santa Fe Plaza

Posted Jul 7, 2017
Pros: Nice accommodation very near the Santa Fe Plaza. The parking arrangement next door to the hotel was very good.
Cons: It is fine as it is now
Location: Being near the plaza and many sights and attractions is a big advantage
We had a two bedroom suite at a very reasonable price. It was very comfortable and quiet.
Comment from Hotel Management
Jul 8, 2017 by Luxx Hotel Care Team, Hotel Management
Thank you so much for the feedback, We hope you return soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 7, 2017
Pros: Staff was awesome!
Location: Walking distance to the Plaza!
Wonderful staff and location. Took care of all of our needs!
Comment from Hotel Management
Jul 8, 2017 by Luxx Hotel Care Team, Hotel Management
Thank you so much for the feedback, We hope you return soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 4, 2017
Great experience from beginning to end. Very accommodating staff and great overall hotel.
Comment from Hotel Management
Jul 8, 2017 by Luxx Hotel Care Team, Hotel Management
Thank you so much for the feedback, We hope you return soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from Texas

A wonderfully ecclectic small hotel

Posted Jul 3, 2017
Pros: The location was excellent. The security system is very good. It was comfortable and quiet. The staff was very accommodating.
Cons: There is a need for some minor repairs on lamps, fan, etc.
Location: The location is almost perfect. One block to the plaza. restaurants and shops. The Georgia O'Keeffe Museum is in easy walking distance.
The hotel is in short walking distance to the Plaza and many good restaurants. It is quiet. The personnel were very helpful to me with anything I asked. Easy discounted parking available. There's a nice bakery next door. We enjoyed our stay very much.
Comment from Hotel Management
Jul 8, 2017 by Luxx Hotel Care Team, Hotel Management
Thank you so much for the feedback, We hope you return soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from Denver CO

Great boutique hotel very close to the plaza

Posted Jul 3, 2017
Pros: nice room and close to all the action
Cons: Need martini glasses
The first night that we were there there was a party at 2 am on the patio and after talking with the front desk staff, they comped us a hotel night for the inconvenience. Way more than we expected
Comment from Hotel Management
Jul 8, 2017 by Luxx Hotel Care Team, Hotel Management
Thank you so much for the feedback, We hope you return soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location, comfortable room

Posted Jun 27, 2017
Only a short walk to the Plaza, this boutique hotel had a comfortable room and a friendly staff. Would stay again.
Comment from Hotel Management
Jun 28, 2017 by Luxx Hotel Care Team, Hotel Management
Thank you so much for the positive feedback, We look forward to your return. Best,
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 9, 2017
We love staying here when we come to visit. Great location and nice rooms.
Comment from Hotel Management
Jun 26, 2017 by Louie, Hotel Management
Hello, Thank you so much for the positive feedback. We value your opinion. We hope to see you again in the near future. Best, Luxx Hotel Care Team
4 out of 5
Recommended
for Everyone
by A verified traveler from A

Really is a botique less of a hotel.

Posted May 30, 2017
We enjoyed our room suite and the location. Not super ideal for kids because the walls are pretty thin. We may have kept a lot other guests awake with our baby and toddler. Great location and incredibly affordable. Staff was great and the rooms were immaculate.
Comment from Hotel Management
May 31, 2017 by Louie & Luxx Hotel Care Team, Hotel Management
Thank you so much for staying with us a LUXX BOUTIQUE HOTEL. We appreciate your input. So far, no complaints about the little ones. Hope to see you again in the future, best,
4 out of 5
Recommended
for Couples
by A verified traveler

Right in town

Posted May 30, 2017
Pros: staff was very kind and accommodating, ex. early check in.
Location: Lots of restaurants, stores and museums within walking distance.
Friendly and knowledgeable staff. Walking distance to restaurants, shopping, museums!
Comment from Hotel Management
May 31, 2017 by Louie & Luxx Hotel Care Team, Hotel Management
LINDA, Thank you so much for your valued input. We hope to see you again in the near future, Best,