Ratings based on 492 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
89% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler

Posted Apr 4, 2016
Pros: Beds were comfortable, lobby was beautiful.
Cons: I wish there was a seating area in the room (room 1) with a small table.
It is a good place, and the staff is terrific. Location can't be beat for a long family weekend in Santa Fe.
4 out of 5
by A verified traveler from idaho

Luxx in March

Posted Mar 23, 2016
We stayed in March and really wanted to be in walking distance to town and this place fit the bill. I loved the rooms and amenities and decor. The only negative thing is that the coffee shop next door closed down and the Luxx doesn't provide any type of morning snack. Coffee in the room and lobby is great but beware you'll need to walk somewhere or bring something with you.
4 out of 5
by A verified traveler

Sehr schickes Hotel

Posted Mar 19, 2016
Das Hotel war auf unserer Reise mal eine Abwechslung zu den typischen amerikanischen Hotelketten. Das Zimmer war sehr stylisch und gemütlich eingerichtet, das Bad ebenso. Alle üblichen Annehmlichkeiten wie Kaffee, Wasser und Kekse in der Lobby vorhanden. Angenehm habe ich auch empfunden, dass man einen Code für sein Zimmer bekommt, der auch für die Eingangstür gilt: so muss man nicht an Schlüsselkarten denken. Das Personal war sehr sehr freundlich und hilfsbereit. Allerdings ist die Lobby nur von 8-22 Uhr besetzt (darum braucht man später den Code um ins Hotel zu gelangen). Parken im Parkhaus nebenan kostet leider 15$ extra... Den Hot Tub haben wir nicht probiert, sah aber recht gemütlich aus.
3 out of 5
by A verified traveler

Nice hotel close to the plaza

Posted Mar 18, 2016
Pros: Location,location, location! I love to be close to the plaza!
Cons: I really like to stay at a place that offers a continental breakfast. Other than the bed there was not really a place to sit in the room.
Location: Near the hotel (within walking distance) there are myriad museums, art galleries, restaurants, the Santa Fe plaza, and cultural sights.
Very quiet hotel! The rooms are decorated well and the bed was comfortable. The lobby is quaint and there is an espresso machine available to the guests. Parking is a challenge, but you can park nearby in a parking garage for $15-20 a day. The hotel staff was courteous, but we're not always available for checking in, providing assistance, or checking out.
Comment from Hotel Management
Mar 30, 2016 by Luxx Hotel Team., Hotel Management
Hello, Thank you so much for your valued input. The Desk is available 24/7 by phone to answer any questions during the hours of 10pm to 8 am. Having limited desk hours is one way to offer such great rates. We will look at extending our desk hours in the near future. Glad you had a pleasant stay!
4 out of 5
by A verified traveler from El Paso, TX

Great location in the middle of downtown

Posted Mar 3, 2016
Pros: The decor, scheme and feel
Cons: Perhaps charge a little less for on-site parking
Location: Great for quick access to shops, museums, the Plaza, entertainment and more.
Ideal location walking distance to historic monuments, museums, and shopping...
Comment from Hotel Management
Mar 7, 2016 by Jose, Hotel Management
Thank you very much for staying with us and for your feed back we look forward to seeing you next time your in town.
5 out of 5
by A verified traveler from Colorado

Excellent Location

Posted Mar 3, 2016
Pros: Location
Cons: A bit dark, but adds to the Zen feeling.
Location: Eat, drink.
Stayed here many times, never disappointed. Location is close to everything Santa Fe is known for.
Comment from Hotel Management
Mar 7, 2016 by Jose, Hotel Management
Thank you very much Scott for making us your second home in Santa Fe, we are glad to hear you've enjoyed yours stays with us.
4 out of 5
by A verified traveler from Dallas, TX

Very convenient to town square. Great value.

Posted Feb 6, 2016
Pet friendly, but no pet area. There is a dog park nearby.
Comment from Hotel Management
Feb 9, 2016 by Luxx , Hotel Management
Thanks Andy for staying with us. We do accept pets but do not a special area for them because we are located in downtown Santa Fe with multiple large parks nearby.
4 out of 5
by A verified traveler

Real nice--I will be back

Posted Feb 2, 2016 on Hotels
Nice place at a good price.
Comment from Hotel Management
Apr 9, 2016 by Curtis, Hotel Management
Thanks for staying with us. We look forward to seeing you soon.
4 out of 5
by A verified traveler from Denver, CO

Cute Boutique Hotel, Comfy Room

Posted Feb 1, 2016
Pros: Easy to access, cute rooms, not busy, comfy room.
Cons: Towels, sheets seemed old.
Location: Santa Fe is a small town - lots to do nearby!
We really liked our visit to the LUXX. It's small, but comfortable and was everything we needed for a short getaway. Decor is cute. Bathroom was very clean; some items (towels, sheets, carpet) seemed a bit worn. There was a fridge, microwave and small table. Robes were provided. We did not have trouble with the parking as we were probably visiting during the off season but we parked at the meters and then just moved our car at the right time (meters are 8 am - 6 pm). We didn't have much interaction with the staff but the maids did a great job straightening up our room. This is a great place to stay for a short getaway.
Comment from Hotel Management
Feb 7, 2016 by Luxx, Hotel Management
Thanks Lisa we are happy to hear you enjoyed your stay. Thanks for the insight into some things we can work on.
5 out of 5
by Ralph from Santa Fe

Posted Jan 27, 2016 on Hotels
Love this hotel!
Comment from Hotel Management
Apr 9, 2016 by Curtis, Hotel Management
Ralph Thank You for your kind words.