Ratings based on 626 Verified Reviews

4.3 out of 5
90% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

OK but not night clerk.

Posted May 15, 2017
Pros: Great place to stay while exploring Old Santa Fe.
Mostly good. Clean rooms, stayed only one night. Selected for location and reviews. Only drawback was absence of a night clerk . Location is excellent within three blocks of the square. Parking is on the street of in a garage next door for $15 a day with a key, $10 without. If you take the discounted rate you don't get a key and must rely on the clerk to open the doors after 5 PM and before 8 AM. So, if you want to leave early morning be sure to have the higher rate for parking. Over all a good value. Many restaurants within waking distance. Great Sushi restaurant and bakery right in front of the hotel.
3 out of 5
Recommended
for Everyone
by A verified traveler from Seattle

Convenient location in downtown Santa Fe

Posted May 3, 2017
Pros: This would be a good place for a family. Suite offers some privacy.
Cons: Very little natural light in rooms.
This would be a good place for a family. Suite offers some privacy.Very little natural light in rooms.
5 out of 5
Recommended
for Couples
by A verified traveler

Great location and very cute

Posted May 1, 2017
Cons: Parking costs were a bit high, but the gentleman who checked us in was very helpful and helped to get us a bit of a discount.
I was surprised how easy it was to walk to anything from this hotel. Plus it was small and cute and felt very welcoming.
Comment from Hotel Management
May 3, 2017 by Luxx Hotel Care Team, Hotel Management
Hello, Thank you so much for your valued input, So glad you enjoyed your stay with us . Our downtown location is prime! Best!
5 out of 5
Recommended
for Everyone
by A verified traveler from Washington, DC

Spring break trip

Posted Apr 28, 2017
This hotel was just what we were looking for in Santa Fe - artsy, unique and cozy. But it was so much more. The location was excellent, the rooms and public areas were extremely clean, and the staff was professional, friendly and helpful.
Comment from Hotel Management
Apr 28, 2017 by Louie & Luxx Hotel Care Team, Hotel Management
Sharon, thank you do much for your valued input. It was our pleasure to be of service. We hope you don't stay away too long, till then... Best,
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfect.

Posted Apr 11, 2017
Pros: see above
Cons: A wider arrange of fruit
My stay at the Luxx was unexpected, a last minute booking. It popped up on expedia and the charming pictures called to me. My expectations were exceeded especially because the rate was so reasonable. The sweet foyer, super kind staff, amazingly beautiful room that was not only clean but styled first class all the way. Slate floors, comfy bed, and warm lighting. The bathroom products were top notch, no tiny generic hand and hair soaps here! The location downtown added the feel of being at ease. A recommended locally sourced restaurant only one block away served as a perfect place to unwind before a great night's sleep. Thank you! I will stay here again as a preference.
Comment from Hotel Management
Apr 11, 2017 by Jose Front Desk, Hotel Management
Thank you so much for your recent stay and for your feed back, we are truly happy to know you enjoyed our lovely hotel. We hope to see you soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent location

Posted Apr 4, 2017
Loved this hotel! Great location, beautiful clean room, great staff
Comment from Hotel Management
Apr 11, 2017 by Jose Front Desk, Hotel Management
Thank you I.s. for your feedback and your recent stay. We try our best to make you stay as enjoyable as possible and we are thrilled to know that have. We hope to see you soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Austin TX

Lux near the Plaza in Santa Fe

Posted Mar 19, 2017
Pros: Location and value. Cleanliness and access. Staff. Nespresso coffee. Room was luxurious.
Cons: I'm not coming up with an improvement.
Location: The art galleries, restaurants, coffee/chocolatiers, the Plaza, are all nearby. It's in a great location for tourists.
There was an exterior door, to an gated walkway to the street, allowing us to avoid the lobby when coming and going. NICE! The door lock was electronic, no key card... NICE. I want this in every hotel in which I stay! The lobby has a Nespresso coffee maker - excellent coffee! I now want one at home! The staff was superb. The Luxx is within 10 minutes walk of EVERYTHING downtown, around the Plaza in Santa Fe. It's within 15 minutes of the Cross, Ft Marcy park and walking trail.
Comment from Hotel Management
Apr 2, 2017 by Luxx Hotel Care Team., Hotel Management
Thank you so much for the valued input. We appreciate it!, and we are looking forward to your return, Best, Luxx Hotel Care Team
5 out of 5
Recommended
for Everyone
by A verified traveler from Alabama

Nice hotel close to the historic plaza.

Posted Mar 15, 2017
You could walk to all the major history and art museums. Decent priced eating places also within walking distance. Across the street from the public library which was a boon to a reader such as myself.
Comment from Hotel Management
Mar 31, 2017 by Luxx Hotel Care Team., Hotel Management
Joe Thank you so much for your valued feedback , I look forward to your return. Luxx Hotel Care Team.
3 out of 5
Recommended
for Everyone
by A verified traveler

Decent hotel, close to the plaza

Posted Mar 6, 2017
While the hotel was cute, the layout was a little confusing. The carpet in the room we were in could have used an update but the shower head was great! The hotel staff was very helpful and courteous.
Comment from Hotel Management
Apr 2, 2017 by Luxx Hotel Care Team., Hotel Management
Thank you so much for the valued input. We appreciate it!, and we are looking forward to your return, Best, Luxx Hotel Care Team
4 out of 5
Recommended
for Everyone
by A verified traveler from chicago. area

Great location.

Posted Feb 27, 2017
The hotel staff was fantastic. This is a great little hotel close to everything that you will need whiles staying in Santa Fe
Comment from Hotel Management
Apr 2, 2017 by Luxx Hotel Care Team., Hotel Management
Thank you so much for the valued input. We appreciate it!, and we are looking forward to your return, Best, Luxx Hotel Care Team